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Joe Rizza Ford Lincoln

Orland Park, IL

4.5
2,901 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,901 reviews

October 19, 2018

Great job service dept. was great quick and and very professional. Lauren was very good at what she does have been going to her for many years. More

by LEBOTKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 22, 2018 -

Joe Rizza Ford Lincoln responded

You have been doing business with Lauren and Joe Rizza Ford of Orland Park for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Rawan Altaher - raltaher@rizzacars.com

October 19, 2018

Very Attentive to my wants and needs. From them opening the door on my visit to the Joe Rizza"s Lincoln dealership to the final detail of helping me transfer my personal things from my tra More

by DianePaxson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Blazys. 5 star also
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 19, 2018

Friendly and efficient Eric was wonderful from introduction to completion. Thank you. The service was quick and efficient and the communication was excellent. I would abso More

by ELMIRA.PARKS-BEAVERS.CIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review. I'm very happy to hear that Eric provided you such a wonderful experience. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

October 18, 2018

Tony Stauber Rules! This review pertains to service received on Thursday, October 18, 2018, when I was introduced to Tony Stauber. Within minutes of meeting Tony, I knew More

by STOETTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The most important one: Tony Stauber----Tony IS the service department!
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your kind words! Tony is a great asset and we appreciate him for providing you exceptional service experience! We thank you again and we look forward to servicing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 18, 2018

Quick and efficient I am usually a very annoying customer. I come in early and want to get out early. I do not like delays. I do not tolerate the slightest problem. So w More

by JPRES96507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 18, 2018

I won't go anywhere else to service my 2008 Fusion My service adviser, Lauren,is the best!! David Claster and the rest of his crew keeps me coming back for all my service needs. I don't think my car wi More

by JLP734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 18, 2018

Great experience! I buy a specific car.Not new,without warranty,hard to find.Car was there! Bill Kassanitz-sales manager,very nice,polite - introduce me to Jose Munoz w More

by Elisabeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey, Jose Munoz
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! We're excited to hear that Bill and Jose took care of you! They are great assets and we appreciate all they do. If there’s anything else you need, please don’t hesitate to reach out. Best, Rawan Altaher - raltaher@rizzacars.com

October 18, 2018

Great Service Flexible Scheduling Nice People Scott Sciaky is always spot on when taking care of our 2016 MKX. We like the dealership, the service department and drive from Northwest Indiana becau More

by '95 CShelby #3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

October 18, 2018

Great team Great experience dealing with the team at Hoe Rizza Ford and Lincoln. The team was very courteous and very knowledgeable of the Lincoln brand . I woul More

by BEARS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Rawan Altaher - raltaher@rizzacars.com

October 18, 2018

thomas dworak this dealership seems to be the best I've ever dealt with. the employees care about you and your safety and your satisfaction with their service. when More

by FISHING613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

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