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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

March 01, 2021

Friendly atmosphere, utmost customer service reps and mechanics. The overall service rendered is impeccable. I would recommend this service center to all of my friends and family. More

by Spicey6000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Rameriz
Mar 04, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

Pat is the best. Giver her a raise. Good price. Good service. Hassle free buying a van from out of the state. Would buy from again. More

by john@tinymonsterproductions.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Joe Rizza Ford Lincoln responded

John, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

Went as a Saturday walk-in for an oil change. Always a great experience at Rizza. No exception this time. Long-time and happy customer. More

by JMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 03, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

The people that work at Rizza are great and do a Great Job. But because of Fords decision not to do anything about the paint coming off of my hood I will never buy another Ford. More

by SLEEVBAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The car was bought Dec. of 2012 don’t remember any names, Eduardo Rodriguez
Mar 02, 2021 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

The best place to get a car. Look for brandy she’s the best. She’ll help you with anything. Thank you so much brandy! Love the car. 😊 More

by Asim Abdallah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

Eduardo is very knowledgeable and professional. He kept me updated with the issues I experienced with my Lincoln through text messaging or phone calls. Thank you! More

by PD79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 03, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for your awesome review! We're very happy to hear that Eduardo was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

I appreciate the way I was treated. Not much respect in this-world but to be treated respectfully means a lot. The prices weren’t too bad. More

by SFULLERK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Mar 03, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 25, 2021

The people at Joe Rizza Ford are top notch!!! I bought an F-150 2 years ago, took it off the lot with ZERO miles!!!! I was given an extremely fair deal, along with a good trade in allowance. It was a stress More

by KGECLIPSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Marc
Mar 02, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 25, 2021

The timeframe it took to buy the car with CASH was a bit lengthy, but Joey Gio did a great job with getting something fixed on the car for free and got another FOB housing for free as well. I would most lik More

by TINNER1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Ford of Orland Park! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 25, 2021

Raul did a great job helping us find a van with zero pressure, he answered our questions and even dug out the van so we could take it for a test drive! We bless him! More

by alleywaystudios
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Mar 02, 2021 -

Joe Rizza Ford Lincoln responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Joe Rizza Ford of Orland Park. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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