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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
October 15, 2020
I had a wonderful experience on Monday. I needed my battery checked and it turned out it needed to be changed and also some recalls needed to be addressed. Thomas assisted me, he was very nice and help battery checked and it turned out it needed to be changed and also some recalls needed to be addressed. Thomas assisted me, he was very nice and helpful and took care of everything that day and it was not a long wait 🥰 Thank you guys so much for taking care of my car!!! More
by ANGELANTAYLOR
Verified CustomerEmployees Worked With
Tom Mackey
October 15, 2020
The best car buying experience in my life. Didn’t find the exact car I wanted on the lot and the salesman did the research and found the perfect Ford F-150. I am beyond excited about the purchase and all the exact car I wanted on the lot and the salesman did the research and found the perfect Ford F-150. I am beyond excited about the purchase and all future purchases will be with Joe Rizza. Thank you for the patience and for the five-star quality service. More
by JAGamboa
Employees Worked With
October 13, 2020
Always fast and friendly service when I come here. Waiting room was clean and socially distanced. The auto tech was friendly and explained everything to me. Highly recommend. Waiting room was clean and socially distanced. The auto tech was friendly and explained everything to me. Highly recommend. More
by DTURNER220
Employees Worked With
Other Employees :
Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
October 12, 2020
I would rec with the caveat to ask a lot of questions. Higher prices and lesser service did not wow me. Had the works done and door handle recall AGAIN and had to ask about the results of the recall che Higher prices and lesser service did not wow me. Had the works done and door handle recall AGAIN and had to ask about the results of the recall check and it took two different employees to get the answer. I was merely walked to the desk and told I could check out there. My brake linings entered the yellow zone and it wasn't even brought to my attention. Even more disheartening, when I got to my car, I realized the car wasn't even run thru the car wash as had been done before. :(..... More
by STOETTNER
Employees Worked With
Eric Montanez
October 12, 2020
Sarah Vargas was amazing at helping with my purchase. I felt welcomed and educated in every aspect of the vehicle and sale. Joe Rizza is the place to go! felt welcomed and educated in every aspect of the vehicle and sale. Joe Rizza is the place to go! More
by ANTONIOVILLELA0723
Employees Worked With
Sarah Vargas
October 11, 2020
Eric in the service department greeted me as I entered the service bay with a smile and discussed the work that was scheduled for my F150 Lariat. He also followed up with a text message when the work was the service bay with a smile and discussed the work that was scheduled for my F150 Lariat. He also followed up with a text message when the work was completed so I could pick up my truck ASAP. More
by MJs
Employees Worked With
Eric Montanez
October 09, 2020
Best dealership I ever dealt with I have never been treated better.I want to especially thank George Forbes, George Kraft and Julia Luna they are the Best. treated better.I want to especially thank George Forbes, George Kraft and Julia Luna they are the Best. More
by R_REGILIO
Employees Worked With
October 09, 2020
The wrong car was delivered to my home. The disposable floor mats I requested were not supplied. When I called to ask about it, Samantha never returned my call. floor mats I requested were not supplied. When I called to ask about it, Samantha never returned my call. More
by everaji
October 08, 2020
I was totally dissatisfied with the way my car service for brakes was handled and not providing a loaner or rental for a whole week to fix my vehicle. Joe Rizza has been the only company that has worked o for brakes was handled and not providing a loaner or rental for a whole week to fix my vehicle. Joe Rizza has been the only company that has worked on my brakes. I am blessed and fortunate that I didn’t hurt myself. More
by VDUB128
Employees Worked With
Eduardo Rodriguez
