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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
September 08, 2020
I experienced a long wait time to receive my car once i finished paying my bill and talking to my service advisor. The dealership had enough seats to adhere to the social distancing rule. finished paying my bill and talking to my service advisor. The dealership had enough seats to adhere to the social distancing rule. More
by ALPHONZO.FLEMING
Verified CustomerEmployees Worked With
Eric Montanez
September 08, 2020
The visit was effortless. I dropped my truck off and picked it up in a timely manner. The service rep let me advised me of everything that I needed to fix. picked it up in a timely manner. The service rep let me advised me of everything that I needed to fix. More
by ADAMSTALLWORTH
Employees Worked With
Tom Mackey
September 07, 2020
John was excellent. Everyone was very friendly and accommodating! I wanted to see the car they advertised online and it was exactly what I was looking for. accommodating! I wanted to see the car they advertised online and it was exactly what I was looking for. More
by Julianna
Employees Worked With
September 07, 2020
Everything was good. Purchased my truck after lease expired. I don’t have anything else to write, but have to fill up 25 words to submit. expired. I don’t have anything else to write, but have to fill up 25 words to submit. More
by Stephsloss
Employees Worked With
September 07, 2020
Very good service... everyone was nice, Service was as usual Between 90 min long..... everytime besides one time I had a pretty good service ..Very good service... usual Between 90 min long..... everytime besides one time I had a pretty good service ..Very good service... More
by CHRIS..
Employees Worked With
Eduardo Rodriguez
September 07, 2020
Everything was great. Service was great. Finance was great. Not sure what else I can say just to fill up twenty five word minimum. Stupid requirement. great. Not sure what else I can say just to fill up twenty five word minimum. Stupid requirement. More
by marqueseasonlaw
Employees Worked With
September 06, 2020
Very nice people to work with, they provided very good care and listened to what we were interested in and wanting and did what they could to ensure we left happy. care and listened to what we were interested in and wanting and did what they could to ensure we left happy. More
by BWJOHN420
Employees Worked With
September 04, 2020
This is the best service i ever had in my entire life with any dealers or shops, they was better than expected, not like ather dealers te tell u than u need to change all car, the guy was absolutely on p with any dealers or shops, they was better than expected, not like ather dealers te tell u than u need to change all car, the guy was absolutely on point told me we found just 2 problems, and they fixed it, also the prices are better than any shops or dealers unbelievable service, i live far away but i will still drive all the way there for the best service in the world More
by TEOMARIAN10
Employees Worked With
Tom Mackey
September 04, 2020
They made the process simple, the price advertised was the purchase price, no hassles, no extra charges. Friendly sales person, friendly staff beyond the sales experience. the purchase price, no hassles, no extra charges. Friendly sales person, friendly staff beyond the sales experience. More
by BRIAN@CUSTOMCASECOMPANY.COM
Employees Worked With
September 04, 2020
This was our 1st visit to Rizza Ford, but it won't be our last. We have been going to multi Ford dealerships , both in Indiana and Illinois to find the perfect deal and get a price that we were happy with o last. We have been going to multi Ford dealerships , both in Indiana and Illinois to find the perfect deal and get a price that we were happy with on our F 150 crew cab pickup. Our salesman, Raul Hernandez was wonderful with us and worked so hard with the dealership to accommodate us. Raul help set us up with the Bluetooth and other apps. Thank you so much Raul and Rizza Ford! Cheryl and Jerry Jung More
by 1brickdad
Employees Worked With
Miles Misek, Raul Hernandez
