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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
June 19, 2020
Jim Vertucci, made my buying experience easy. I found the car on line and they made the process painless, with 100% satisfaction. Thank you Jim! the car on line and they made the process painless, with 100% satisfaction. Thank you Jim! More
by Hobbs797
June 19, 2020
Hassle free experience! I was kept informed of repairs Hassle free experience! I was kept informed of repairs and timeframe. All issues with vehicle were handled perfectly and Ike was very professional Hassle free experience! I was kept informed of repairs and timeframe. All issues with vehicle were handled perfectly and Ike was very professional to deal with!!! More
by Larry
Verified CustomerEmployees Worked With
Ike Mohammed
June 19, 2020
Dealership shouldn't have to charge the customer $180.00 dollars for them to have your vehicle looked at to find out what the problem is on a newer car. Then for dealership to fix the problem it would cost dollars for them to have your vehicle looked at to find out what the problem is on a newer car. Then for dealership to fix the problem it would cost even more money then it should on just a muffler on a car with 43000 miles. I didn't know to have this problem be fixed would cost $901.00. So I find it that this doesnt make sense that pricing and I had to pay $180.00 to be told what the problem is. I should not have to pay for a diagnostic on something that took 20 minutes to diagnosis and two days to find what the problem was. On top of that I had to pay for a rental because they did not have evening appointments for weeks. Not very pleased with this policy and makes me think twice of buying a future Ford. More
by Robbob424
Employees Worked With
Tom Mackey
June 18, 2020
The customer service provided by Joe Rizza Ford of Orland Park is exceptional. Their staff goes above and beyond to please their customers and I would recommend that you visit them for any automobile needs. Park is exceptional. Their staff goes above and beyond to please their customers and I would recommend that you visit them for any automobile needs. More
by Livigz203
June 18, 2020
I brought my grand Marquis in for an oil change and they I brought my grand Marquis in for an oil change and they always check everything else to see if the car is working OK and I Edoardo noticed there was I brought my grand Marquis in for an oil change and they always check everything else to see if the car is working OK and I Edoardo noticed there was a nail in the tire so they fix that also I always feel Good when I bring the car in because I know they check it over More
by DCTHROW
Employees Worked With
Eduardo Rodriguez
June 18, 2020
Jesse is a great service rep, he listened to all my concerns and contacted me when my car was ready. He went over all items that were serviced and had my car washed. I felt very safe in your facility concerns and contacted me when my car was ready. He went over all items that were serviced and had my car washed. I felt very safe in your facility. More
by SWKS0
Employees Worked With
Jesse Ramirez 5 stars
June 18, 2020
Great service and Clifford and team made the experience pain free. Your team has earned the opportunity to sell me my next new Ford. Well done pain free. Your team has earned the opportunity to sell me my next new Ford. Well done More
by Brian.eggleston
Employees Worked With
June 18, 2020
Good guy to deal with very friendly. Helps with all your car buying needs. Highly recommend if your buying a car. Bought 2 and satisfied car buying needs. Highly recommend if your buying a car. Bought 2 and satisfied More
by morenoz28
June 18, 2020
Peter worked with me on my schedule and my terms and got exactly what I wanted. He made my experience at Joe Rizza Ford a pleasant one. For my next car I will look forward to be dealing with him again. exactly what I wanted. He made my experience at Joe Rizza Ford a pleasant one. For my next car I will look forward to be dealing with him again. More
by Louiekeys
Employees Worked With
June 17, 2020
Fast service I waited for my service and was pleased as always with the time I waited for the service to be completed. It was completed to my satisfaction I waited for my service and was pleased as always with the time I waited for the service to be completed. It was completed to my satisfaction More
by KENDIANEKOZIK
Employees Worked With
