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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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September 16, 2019

On time. The crew did a great job.the shuttle to and from my house was quick and easy. I depend on the shuttle because my wife doesn't drive. More

by WKORDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Rawan Altaher - (708) 364-2228

September 16, 2019

Always Pleasant Service Department is always pleasant to deal with. They also always have rental car available through Enterprise. Even when they are very busy they t More

by EPOTTER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Best, Rawan Altaher - (708) 364-2228

September 16, 2019

General Maintenance/Oil Change I would never take my car anywhere else. Complete confidence in this dealership, they always treat me right. I highly recommend them to anyone who More

by DIANAOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Rawan Altaher - (708) 364-2228

September 11, 2019

Service Quickly assessed problem and fixed it. Made it clear when they anticipated car would be evaluated right away. Very courteous and friendly. Good commun More

by Linda Celani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - (708) 364-2228

September 10, 2019

Seized tie rods I was surprised my new tires work also required new tie-rods and, after reading more about them, wondered if seized tie rods are the new “problem” wi More

by DANGMUDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Rawan Altaher - (708) 364-2228

September 10, 2019

Full service oil change I arrived for my oil change a half hour late. Scott was still able to get my truck in and out in 45 minutes. That’s for a full oil change tire rotati More

by BRIANJLEITZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Vecelli
Sep 11, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - (708) 364-2228

September 10, 2019

Great service always I took my car in for it’s 5000 mile oil change and tire rotation, I was helped in less than 5 minutes and the service didn’t take long. Always great s More

by GOHANSS90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Joe Rizza Ford Lincoln responded

Brian, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - (708) 364-2228

September 09, 2019

Great service Very helpful worked with me to get service done within a certain time frame they did as promised will use them again will recommend to friends More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey. The best very helpful
Sep 10, 2019 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Best, Rawan Altaher - (708) 364-2228

September 09, 2019

Awesome Everyone was friendly and always had a positive attitude when helping my family, always smiling and interacting with us, offered us beverages and gave More

by MARGARITAFRAUSTO7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Joe Rizza Ford Lincoln responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Rawan Altaher - (708) 364-2228

September 09, 2019

Excellent Joe Rizza has proved himself once again as a leader in the car industry. Professional, prompt customer service will make me go back for all of my ca More

by Sean and Gia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the amazing review, Sean and Gia. Please come visit us if you need anything else, be it service or sales! Best, Rawan Altaher - (708) 364-2228

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