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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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August 15, 2019

friendly helpful Each time I visit I'm treated like family no lining Joe Rizzo truly got my back thanks for making me part of the family More

by debraej217@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Aug 20, 2019 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Regards, Rawan Altaher - (708) 364-2228

August 14, 2019

Great Customer Service!!! Just took my Ford in for a recall. Quick, friendly service from start to finish. Got a free loaner, which was only needed for 1 day as promised. Hi More

by S-VRANICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Aug 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Regards, Rawan Altaher - (708) 364-2228

August 14, 2019

Took care of business! Just needed my TBC (trailer brake controller) programmed on my 2019 F250 Super Duty and Scott has me in and out in an hour. Great job! More

by Somebody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to Scott. Regards, Rawan Altaher - (708) 364-2228

August 14, 2019

Great Service, Great Job! Bobby Driggers saved me money on getting a new, rear tail light cover for the trunk of my ATS Cadillac! Bobby ordered it, and next day, I was back More

by Silver Screen 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Aug 20, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that Bobby could provide great service to you and your vehicle. We look forward to seeing you again! Regards, Rawan Altaher - (708) 364-2228

August 12, 2019

Great service As always, Joe Rizza provides excellent service. Would highly recommend. Will continue to use for all my service needs. Thank you for your kindness an More

by AmandaW8842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Aug 14, 2019 -

Joe Rizza Ford Lincoln responded

Amanda, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Rawan Altaher - (708) 364-2228

August 12, 2019

Always a great job. I purchased my Ford at Rizza and have never brought it anywhere else for service. Eduardo Rodriguez is very trustworthy and dependable as were all the More

by Edgeowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Aug 14, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! Eduardo is truly an exceptional employee and we appreciate him for giving you a great experience. Best, Rawan Altaher - (708) 364-2228

August 09, 2019

F150 Repair This is my second time to Rizza for service. They got the problem fixed. The service was performed quickly. The pricing was fair. I would use this fac More

by Depch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Rawan Altaher - (708) 364-2228

August 08, 2019

Right turn signal We purchased a 2019 Nautilus in Florida. The right turn signal never turned off, that dealer said it was the way we drive .Luke fixed it parking lot!! More

by Doug and Judi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great review, Doug and Judi. Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - (708) 364-2228

August 07, 2019

Oil change and minor repair The service team fit me in on short notice and took care of the oil change and minor repair (loose underbody shield) same day. Lauren was a great hel More

by KMC10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We are very happy to hear that Lauren was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Rawan Altaher - (708) 364-2228

August 07, 2019

Lincoln 2019 Always great service and communication. Scott always goes above and beyond to make sure you are well taken care of. They also always wash my car. More

by RRAVELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Scott is a great asset and we're thankful to have him on our team. We appreciate your business! Regards, Rawan Altaher - (708) 364-2228

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