Joe Rizza Maserati Alfa Romeo

I love the Service Department, all of the guys, particularly Chip Brauer are friendly, knowledgeable and precise in delivering quality service to me and has for the last 3 years!!.. particularly Chip Brauer are friendly, knowledgeable and precise in delivering quality service to me and has for the last 3 years!!.. More

Total complete satisfaction with service and attention!!! This dealership should give training classes on service to other dealerships and stores in general. Great experience that made our day. We need the This dealership should give training classes on service to other dealerships and stores in general. Great experience that made our day. We need these good feelings!! More

Second car bought from same salesman and sales manager. Very easy buying experience. Creates a sense of trust which is unusual in auto industry. Great e petience. Very easy buying experience. Creates a sense of trust which is unusual in auto industry. Great e petience. More

It was my fist visit for service. Getting the appointment was easy and got one almost the next day. The associate was not wearing a mask and never tried to put one on although he was interacting with custome was easy and got one almost the next day. The associate was not wearing a mask and never tried to put one on although he was interacting with customers and coworkers. It looked to me that that was not the practice at the site. The car was not washed and never reached out to get one. I had to remind them that we had bought a plan for service. If I had forgotten I would have ended up paying $600, I would assume that would be in the car's profile. More

Very straightforward and efficient new car buying experience. I have hopped around various dealerships either to shop around myself or accompany a relative who was shopping around and this dealership experience. I have hopped around various dealerships either to shop around myself or accompany a relative who was shopping around and this dealership is among the better ones to work with that I have come across. More

I was blamed for why my brand new engine wasn't firing on one of the cylinders. Clear codes and try again are the only troubleshooting steps they do it seems. one of the cylinders. Clear codes and try again are the only troubleshooting steps they do it seems. More

I took my vehicle for service and had to leave it for 2 days. There were no loaner vehicles available and was told that the dealership had a contract with Enterprise rental and I could get a vehicle from t days. There were no loaner vehicles available and was told that the dealership had a contract with Enterprise rental and I could get a vehicle from there. I got a rental from Enterprise and they asked for my credit card. Enterprise then instructed me to return the rental to Joe Rizza dealership when my vehicle was ready. Once the service was complete on my vehicle 2 days later, I returned the rental to Joe Rizza. A month later, I received my credit card bill with a charge of $1507.00 from Enterprise. I later learned the rental remained at Joe Rizza Maserati for 3 weeks. Ultimately, Enterprise credited my account for every day other than the 2 days that I actually had the rental. When I inquired about a refund for the amount for the 2 days of rental, I was told by Enterprise that Joe Rizza Maserati would reimburse me and the employee at Joe Rizza told me that Enterprise would issue the refund. My service occurred 11 weeks ago and I still have not received my refund. More

I left with a smile on my face that hasn't left yet, they treat you like part if the family. I highly recommend this location treat you like part if the family. I highly recommend this location More

Very friendly, very patient people. They introduced me to alpha Romeo in silver, I loved the drive I loved the interior but I didn’t like the silver, but they did get the one I wanted and called me when it c alpha Romeo in silver, I loved the drive I loved the interior but I didn’t like the silver, but they did get the one I wanted and called me when it came in. They are very honest , and they get down to business. Jim said that once I become an alpha Romeo owner that I would be part of their family. I don’t doubt it. I feel comfortable that they will be there for me when I need them. More

The service department has been excellent All work done The service department has been excellent All work done on my Alfa has been timely And perfectly. I am very pleased with there Professionalism and The service department has been excellent All work done on my Alfa has been timely And perfectly. I am very pleased with there Professionalism and courtesy More