John Eagle Honda of Dallas

After I decided to buy an accord, the finance guy recommended an extended warranty which costs $1349. He said it is good because there is no other warranty except the 3yr/36k miles factory warranty. recommended an extended warranty which costs $1349. He said it is good because there is no other warranty except the 3yr/36k miles factory warranty. I asked him what about the 5yr/60k miles powertrain. He said NO, I and my fiance both heard he said so. And he said the extended warranty can be cancelled within 30 days WITHOUT any cost. So I purchased the extended warranty and financed it, here starts the misery! The next day I found from the Honda official website that the 5yr/60k miles powertrain is default and FREE, so I went back to cancel the extended warranty. Now two months has passed, I still have the $1349 on my monthly statement, and I am still paying for the interest of it. I talked with John Eagle, with honda finance services in Irving TX. Bob, the finance manager I've talked with me, promised me he will check with the accounting staff, but he never answered my call, never replied my voice mail. Nobody can do anything to cancel it! More

This dealership is excellent! Everyone is very friendly and helpful. I like to ask a lot of questions and be very thorough and they never made me feel like I was wasting their time or being too picky. I and helpful. I like to ask a lot of questions and be very thorough and they never made me feel like I was wasting their time or being too picky. I bought my car at John Eagle Honda and I gave the purchasing experience a good review. Now, after my first service appointment, I'm giving the service department a great review! They always wash your car and vacuum it, there's free wireless internet while you wait, and the quick service had the oil changed and tires rotated in 45 minutes. More

Mr. Lamont was very friendly, knowledgeable and informative while explaining to me about auto repair. I will certainly ask for him on my next visit. I enjoyed my Honda Accord very much and would informative while explaining to me about auto repair. I will certainly ask for him on my next visit. I enjoyed my Honda Accord very much and would buy no other vehicle. The Service was unbeatable and had a very pleasant experience. Thank You, Mrs. Olga Castro More

I have never gotten this kind of service at any other car dealer. I was treated fairly and with the ultimate respect. Everything was explained to me before it happened. I felt like everyone really cared abou dealer. I was treated fairly and with the ultimate respect. Everything was explained to me before it happened. I felt like everyone really cared about me. It seemed to me they went out of their way to care for me but when I was surprised they said this is what they do. This dealership was recommended to me and I will recommend it to others. More

Mike Zamora was very skilled,patient and knowledgeable and accurate with good manners\politeness, a job well done. He took his time and he was very patient with us because he is good at what he does. He and accurate with good manners\politeness, a job well done. He took his time and he was very patient with us because he is good at what he does. He knew what the problem was with our situation and fixed it with accuracy, ease and with a smile. The way he communicated and the way he expressed the knoledge and business like professionalism. People like Mike Zamora that knows every aspect of his job and the business that meets all areas in every aspect deserve a brighter future in the business. More

Today was the first time I brought my car to John Eagle Honda of Dallas for repair and found the Service Advisor Keith McFarland to be very cooperative and friendly. He provided excellent customer service Honda of Dallas for repair and found the Service Advisor Keith McFarland to be very cooperative and friendly. He provided excellent customer service. I also found the overall approach of this dealership very professional and supportive for customers. I would strongly recommend Honda customers to visit this showroom at least once and experience the excellent service for themselves :-) More

Excellent service! When I made my appointment for the scheduled maintenance on my car, the service representative went over what work is going to be done on my car and he also quoted me the cost. There w scheduled maintenance on my car, the service representative went over what work is going to be done on my car and he also quoted me the cost. There were no unpleasant surprises or unexpected additional expenses. More

I go to this dealership during my work lunch break and they have always been accommodating to me. Because I drive my car without thinking of maintenance, I appreciate that they remind me of the servicing they have always been accommodating to me. Because I drive my car without thinking of maintenance, I appreciate that they remind me of the servicing I need and recommend how to care for my car properly. Lamont was great on customer service because he was detailed in his explanations of service and costs. He was friendly and provided me with updates on my car so I could get back to work on time. I've had a Honda since college and their service along with a quality vehicle reinforces my loyalty. More

First time I visited the John Eagle Honda Service Center Mr. Zamora was very helpful and friendly, he took care of my civic's problem even though it was time to close. Second time I was there I only needed Mr. Zamora was very helpful and friendly, he took care of my civic's problem even though it was time to close. Second time I was there I only needed to know how to reset the percentage of oil life on my car and although that only took less than 5 minutes to resolve, Mr. Zamora offered to wash my car for free. More

Today was the first time I brought my car to John Eagle Dallas' Express Service. The service advisor, Michael Zamora, was friendly and helpful. He and the technician resolved two problems with my 2007 Ci Dallas' Express Service. The service advisor, Michael Zamora, was friendly and helpful. He and the technician resolved two problems with my 2007 Civic in less than an hour and a half without an appointment at 5pm on Tuesday. As a registered nurse and attorney, I have high expectations when it comes to customer service and, based on today's experience, I will be returning to Express Service. More