John Eagle Honda of Dallas

I came in to get my oil changed. Lamont was the employee who worked with me. He was extremely professional and helpful. He also looked up if the oil change would be covered under the plan that I had initial who worked with me. He was extremely professional and helpful. He also looked up if the oil change would be covered under the plan that I had initially purchased. The price for the service was fantastic... I paid nothing. The whole experience was great. I highly recommend Lamont and the Service department at John Eagle Honda of Dallas. More

We went in for a basic oil change, but instead ended up leaving with a car that performs just like new. We were approaching our 60,000 maintenance and the technician we were speaking to recommended making leaving with a car that performs just like new. We were approaching our 60,000 maintenance and the technician we were speaking to recommended making all the necessary repairs. The technician was very knowledgeable and helped us make an informed decision. Also, since we had originally came in for an oil change, he offered us additional discounts on the remaining work to be done. I just wish the wait time would have been better communicated since we lived only a few miles from the dealership and would have rather been called to pick it up instead of waiting in the lobby. More

This is the second time I have brought my Volvo in for oil change, maintenance, and service. Lamont was highly recommended to me and he has been very professional and courteous both times. He is extremely oil change, maintenance, and service. Lamont was highly recommended to me and he has been very professional and courteous both times. He is extremely friendly and honest and I know that I am going to get the best deal and service in town. I feel so comfortable taking my car there and know that he can be trusted. I will continue to come to him for any of my future car needs. He is a wonderful asset to your dealership. More

Lamont was extremely helpful with the issues I have and his service has encouraged me to come back. Thanks. The dealership is excellent! I wish I had purshased my car from there, but I ended up purchasing his service has encouraged me to come back. Thanks. The dealership is excellent! I wish I had purshased my car from there, but I ended up purchasing my CRV from David McDavid in Irving. Good service! More

I now live very near this dealership but I used to drive from Plano to bring my car to John Eagle for service (and I'm pretty sure there's at least 3 other dealerships closer to Plano than this one). Highl from Plano to bring my car to John Eagle for service (and I'm pretty sure there's at least 3 other dealerships closer to Plano than this one). Highly recommended and completely worth crossing county lines for. More

Our transmission failure on a 2002 Accord 4cyl is not uncommon (if you Google it) but Honda's 'official' support of our particular car did not apply, despite many problems documented. Nonetheless, when uncommon (if you Google it) but Honda's 'official' support of our particular car did not apply, despite many problems documented. Nonetheless, when our transmission failed at 51K miles, despite the car being 9 years old, I asked Mr. Alexander to hit Honda for some support based on our research indicating problems with the transmission. Tony came through and we got a new transmission at a substantial discount. I am satisfied. Making it easier was that we DID have all the service records for the car showing transmission issues beginning near the end of the official warranty. All of these were done at Honda dealerships. The records also showed that we had missed a fluid change (due to time, not mileage.) Oops, but I am glad that Honda stepped up and did not beat us up over it. Mr. Alexander also pointed out that we had missed the timing belt service. It too has a time limit (8 years) regardless of mileage. Right again, so we did that, too. (When the timing belt on a Honda breaks, its adios engine). Finally, I mentioned to Tony that the cruise control was inop and that turned out to be a simple (cheap) adjustment. I don't know if John Eagle service is more or less expensive than other comparable outfits, and I don't care. When my daughter called from some parking lot in North Dallas with a dead car, I called John Eagle, talked to Tony, told him the situation and drove over to pick her up. He coordinated the tow and everything else to perfection. When we picked up the car, she thought the seat was soiled from the service. Tony got it cleaned up pronto. It sucks to know that Hondas can have serious mechanical issues. Its worse to find that MINE quit but was not on one of the 'bad' lists. Its even worse that I, yes I missed some scheduled services. Its even more worse toting up the undergraduate, medical school and residency expenses coming down our way. The Accord MUST make the trip. Car expenses suck but with the very competent Tony Alexander on our side, I think we'll make it. More

I must admit it takes quite a bit of enthusiasm and greatefulness to take action in commending service I receive. This case is particularly special. I greatly appreciate the service and attention rec greatefulness to take action in commending service I receive. This case is particularly special. I greatly appreciate the service and attention received by Lamont at John Eagle. Overall service was exceptional. I appreciated the attention to detail as well as the opportunity to learn more about what my vehicle may need in the future, in terms of service. Lamont gave me sound advice and the quality of care in all times of service was greatly appreciated: At reception, during service and at close of transaction. Thanks John Eagle. Brandon More

I have brought cars at John Eagle Honda since 1982. LaMont Jennings is a excellent service advisor and more imporant a man with character. He is kind and sincerely cares about the customers needs and LaMont Jennings is a excellent service advisor and more imporant a man with character. He is kind and sincerely cares about the customers needs and service he provides. He is very timely and achieves his schedule which is an asset to Honda dealership and to customers. Nothing is left to be guessed or assumed. He guides you step by step in what is going to take place. He always goes above and beyond my expectations each and every time. More

I have been a Honda owner for eight years, and I am very satisfied customer. The last two times I have had my car serviced, I have had the opportunity to have Lamont Jennings to assist me. Lamont is wery satisfied customer. The last two times I have had my car serviced, I have had the opportunity to have Lamont Jennings to assist me. Lamont is wery thorough with his explanation of the service. He also assured me that my Accord would be serviced in a timely manner. Lamont is a valuable asset to the John Eagle Honda family. More

I have come to John Eagle Honda for 2 years. This is the first time I felt toally personal service. I was taken to work right away, being a nurse and needing to be on time! I had total explanation of servic first time I felt toally personal service. I was taken to work right away, being a nurse and needing to be on time! I had total explanation of services done and the answers to all my detail questions. In the [ast, I was always told they did not have the details to my services and my reciepts never showed details. Made me wonder if the services told to me were really done. Today, Lamont reviewed all details and showed me all the printouts of services and systems reviewed. I plan to do all myservices with Lamont. Thank you so much, Rene' Matzko, RN More