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John Eagle Honda of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
2,746 Reviews
John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing. Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
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5311 Lemmon Ave

Dallas, TX

75209

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Showing 2,746 reviews

August 09, 2023

It’s simple to make an appointment but the wait times are too long considering we have to make an appointment. More

by NewView
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Savala I give him five stars
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Aug 09, 2023 -

John Eagle Honda of Dallas responded

Hello, We appreciate your feedback and your review. If you are willing to reach out to our team directly we would enjoy learning more about ways we could make the experience easier for you. Wes Gerhardt wesleygerhardt@lithia.com General Sales Manager

Helpful
August 08, 2023

Greg is terrific! I brought my car in for routine service, and the tech found an additional problem that needed to be addressed. Greg explained the issue but I never More

by OC Girl
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 08, 2023 -

John Eagle Honda of Dallas responded

Hi, We are glad to hear about your experience at John Eagle Honda of Dallas! Our team was glad to help you wit getting your routine service and other issues repaired on the same day! Feel free to come back again for your next service, we would be happy to have you.

Helpful
August 07, 2023

Patricia Jointer was very helpful and easy to work with. Highly recommend john eagle honda of dallas! More

by dmdesai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Jointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

John Eagle Honda of Dallas responded

Hi, Thank you for recommending John Eagle Honda of Dallas and for choosing our dealership. We really appreciate it!

Helpful
August 05, 2023

Joel Vargas, is not that helpful. I received a report on my phone about my car and the reason why I am having problems of my car but I prefer to be called ang explained more about the More

by mey_buentipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

John Eagle Honda of Dallas responded

Thank you for sharing your feedback regarding your experience with our team It's important to have clear communication, especially when it comes to understanding the diagnostic report and the repairs done on your car. I'm sorry to hear that the call only informed you about the readiness for pick-up. Your suggestion for more detailed explanations about the repairs and any additional work done is valid and could greatly enhance the customer experience. Your input is valuable, and I hope that your future interactions with the service department will be more informative and satisfying.If you are willing, I would also like the opportunity to turn this experience around. myates@eaglehonda.com Marcus Yates Service Manager

Helpful
August 05, 2023

Best dealership in Dallas. This was the place I got my first Honda. Haven’t gotten another model car since. More

by Lpecina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
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Aug 07, 2023 -

John Eagle Honda of Dallas responded

It's fantastic to hear that your first Honda experience at John Eagle Honda of Dallas left such a lasting impression. Your loyalty to us speaks volumes about the quality of service and satisfaction you received. Thank you for sharing your positive sentiment!

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August 05, 2023

Excellent service! Car was ready sooner than expected. Edgar was very helpful, friendly and knowledgeable! More

by becktreks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez
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Aug 07, 2023 -

John Eagle Honda of Dallas responded

I'm delighted to hear about your excellent service experience at John Eagle Honda of Dallas! It's wonderful that Edgar provided you with such helpful, friendly, and knowledgeable assistance. Your positive feedback is greatly appreciated. Thank you for sharing your satisfaction!

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August 04, 2023

Amazing car buying experience! Great job by all! I would recommend others buying a car at John Eagle Honda of Dallas! More

by Kelm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Mhmd
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Aug 04, 2023 -

John Eagle Honda of Dallas responded

Thank you, Kelm, for leaving John Eagle Honda of Dallas a review! We are glad to hear about your car buying experience, our team was more than happy to assist you in finding the perfect car for you.

Helpful
August 03, 2023

Even if you don't have much experience in buying a car, the employees explain everything in easy to understand language. More

by chris.murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

John Eagle Honda of Dallas responded

We strive to make the car buying experience seamless and enjoyable, so we're thrilled to hear we hit the mark for you, Chris! Thanks for taking the time to leave a 5-star review. We hope to see you through our doors again soon. Till next time!

Helpful
August 03, 2023

Mark was excellent in his communication during the process of purchase and diligently follows up after the purchase as well. Overall my experience has been really good at John Eagle, and I would recom More

by sarthak.b.krishna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

John Eagle Honda of Dallas responded

Hello, we appreciate your feedback on your experience at John Eagle Honda of Dallas. We are glad to hear that our team was able to help you with your purchase and hope you are enjoying your new car!

Helpful
August 02, 2023

Did the repair & oil change with no issues, ready same day. Wish they had loaner cars. More

by aloha.baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
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Aug 03, 2023 -

John Eagle Honda of Dallas responded

We appreciate the positive feedback. It's our mission to provide top-notch service, so we hope to better match our 5-star standard during your next visit. Thanks for choosing to bring your vehicle into John Eagle Honda of Dallas!

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