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John Eagle Honda of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
3,113 Reviews
John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing. Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
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5311 Lemmon Ave

Dallas, TX

75209

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Showing 3,113 reviews

November 05, 2023

I travel 16 miles one way in the DFW metro area to get my car serviced by John Eagle Honda of Dallas. Been doing this since 2008 since they have earned my loyalty thru their “always do the right thing” and More

by sonoftom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg von Readen, Jian Wu Chao
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Nov 06, 2023 -

John Eagle Honda of Dallas responded

Thank you so much for the kind words! We're so grateful for your loyalty and trust in our service team at John Eagle Honda of Dallas! It's always a pleasure to help you out with your car needs. Thanks for sticking with us since 2008, we look forward to many more years together!

November 04, 2023

I highly recommend John Eagle Honda of Dallas for all of your service needs. The absolute best service department in Dallas. More

by darylhopkins214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
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Nov 06, 2023 -

John Eagle Honda of Dallas responded

Thanks for the glowing recommendation, Daryl! We look forward to providing many more 5-star experiences at John Eagle Honda of Dallas in the future. Till next time!

November 02, 2023

Very disappointed with this dealership and the salesman I had. The whole experience was terrible More

by claudiapbraz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary
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Nov 02, 2023 -

John Eagle Honda of Dallas responded

Hello Claudia, Customer satisfaction is our top priority and I'm genuinely sorry to hear that your experience did not meet the usual five-star standard we strive for. When time allows, please contact me using the inbox address below. I hope to better understand what went wrong and how we could've improved your experience. Best, Wes Gerhardt wesleygerhardt@lithia.com 469-949-0014 General Sales Manager

November 01, 2023

Very quick and reliable service in the service center. I was in and out quicker than I expected. More

by tmod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
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Nov 01, 2023 -

John Eagle Honda of Dallas responded

We're happy to have been able to get you in-and-out of your service quickly! Thanks for trusting the team at John Eagle Honda of Dallas with the care of your vehicle. Till next time!

October 31, 2023

While my first experience with this dealership wasn’t the best, I absolutely appreciate the service I received this time around! Thank you!! More

by ccrocha49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez
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Nov 01, 2023 -

John Eagle Honda of Dallas responded

We're glad to know your recent visit at John Eagle Honda of Dallas was a positive one! We appreciate the feedback and look forward to serving you again in the future. Thanks for giving us another chance!

October 31, 2023

Great service! My oil coupon didnt register as $69 instead it was $89 Overall service person Mr. Fine very professional explained the additional concerns regarding More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg fine
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Nov 01, 2023 -

John Eagle Honda of Dallas responded

We're glad to know you had a positive experience at John Eagle Honda of Dallas! We apologize for the confusion regarding your coupon, but we appreciate your understanding and feedback. Safe travels until next time!

October 31, 2023

The staff was very helpful and friendly. The young women "Tamara" who helped us was very professional and polite. I would 100% recommend this dealership to another friend . More

by Marcus Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara
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Oct 31, 2023 -

Marcus Jones responded

The staff was very helpful and friendly. The young women "Tamara" who helped us was very professional and polite. I would 100% recommend this dealership to another friend .

Nov 01, 2023 -

John Eagle Honda of Dallas responded

We strive to provide a professional and friendly environment for our customers, so it's great to hear we hit the mark for you! Come back and see us again soon at John Eagle Honda of Dallas!

October 30, 2023

I would recommend the dealership (with caution! ), however - BE AWARE and persistent in your negotiations and get everything verbally discussed, itemized in writing! All of the add-ons are ridiculo More

by NM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vartan Mikhitarov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Gerhardt
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Oct 31, 2023 -

John Eagle Honda of Dallas responded

We're sorry to read about your experience, NM. We strive for transparency and respect in all our dealings, so it's disappointing to learn that we fell short during your visit. Your feedback is important as it helps us improve our service delivery. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at any time. Thanks, Wes Gerhardt wesleygerhardt@lithia.com 469-949-0014 General Sales Manager

October 28, 2023

Excellent service! Service rep, Edgar, treated me like a valued customer and not just a number. He went above and beyond to assist me. My experience was worth the extra More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez, Service Rep
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Oct 30, 2023 -

John Eagle Honda of Dallas responded

Thanks for sharing your experience with Edgar. It's great to know he made you feel valued. We appreciate your willingness to drive the extra miles for us! Thanks for sharing your experience and come by John Eagle Honda of Dallas again soon!

October 26, 2023

My helper Edgar was polite, professional, and very informative of any future repairs I might need More

by Cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez
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Oct 26, 2023 -

John Eagle Honda of Dallas responded

Polite, professional, and informative are all words we LOVE to see here at John Eagle Honda of Dallas! Thank you so much for sharing your experience. We look forward to having you back through our doors again soon!

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