John Eagle Honda of Dallas - Service Center

Refreshing Service!! I am a new Honda owner as of the last year, I came from being in a Ford car for the last several years, and never had good experiences with Ford in an I am a new Honda owner as of the last year, I came from being in a Ford car for the last several years, and never had good experiences with Ford in any capacity from Customer Service, to parts dept, etc. I purchased a used Civic Coupe last year and have come to John Eagle for a few parts I have needed, and the service team has always been quick to help me and friendly with their interactions. Earlier this week I called to confirm that you guys had a brake light in stock, I needed to replace mine before getting my car inspected. As the standard I have come to expect at John Eagle, when I went to the Parts department, I was greeted with a friendly smile and quick help securing a new light bulb. When I called earlier in the day I was also offered the ability to schedule my state inspection for later in the afternoon the same day, it was perfect timing for me. I arrived early to my appointment and was greeted by a sweet woman who took my information and my key and offered me a place to wait that was clean and quiet. I did not realize that I had an outdated Insurance card in my car that I offered to the lady behind the counter. She came out to the waiting area a few minutes later to let me know that my card was expired, but she came with a solution - SKILLS!!!! She handed me her card and told me that I could call my insurance company and they could email her immediately, a new copy. Girlfriend didn't miss a BEAT. I was able to call my agent, and immediately have a card over to Honda and was able to continue on without a hitch. The service team offered me a complimentary wash and vacuum of my car after the inspection, which was also knocking another errand off my list of things to do after work. I can not thank you guys enough for being intentional and exceptional with your service. I am extremely happy to be with Honda and am so very appreciative to know that I have a dealership that I can go to and know that I will get the help that I need in a quick and efficient manner. KEEP UP THE GOOD WORK! :) Thank you again, Trai Cox More

Exellent service advisor - matches excellent sales person Took my new 17 CRV in last week for repair, meet Elo Aguirre. I received prompt, through and excellent service. We have bought 4 new Honda's from John Took my new 17 CRV in last week for repair, meet Elo Aguirre. I received prompt, through and excellent service. We have bought 4 new Honda's from John Eagle in 10 years because of Retha Robinson. She knows how to take care of her customers. Warm, knowledgeable, friendly that and much much more. More

Parts much weaker than Service I have a 2002 Honda Accord and a 2013 Honda Accord. I have brought the 2002 and the 2013 Honda here for service for many years. I have always found I have a 2002 Honda Accord and a 2013 Honda Accord. I have brought the 2002 and the 2013 Honda here for service for many years. I have always found the service department to be friendly, efficient and thorough. The other day I hand my 2002 Honda serviced somewhere else. While I was there somehow they broke the clip that holds the hood support rod in place. I called Eagle Honda Parts and was told that they did not have the part but it would be in the following week. On Wednesday , I called to check and I was told that the part was there and it was priced at $1.83. I went down to the parts section later that day and a young lady came to the desk to help. I told her what I needed , she looked in the computer and said I will have to order it. I told her about my calls so she went in the area to look and found the item. She came and said was sounded like 2.53 so I gave her 5.00 + 3 pennies. She came back with 2.00 and no change and the part. Sadly, I will in the future use Rusty Wallace. More

Excellent and friendly service! Every time I go to John Eagle Honda for service, or a free car wash, I am always promptly greeted by a friendly employee and receive excellent, quick Every time I go to John Eagle Honda for service, or a free car wash, I am always promptly greeted by a friendly employee and receive excellent, quick service!! More

Great Customer Service!! Came in to get regular service of oil change and tire rotation. Also needed to get some estimates for a couple of minor repairs. I was told it would Came in to get regular service of oil change and tire rotation. Also needed to get some estimates for a couple of minor repairs. I was told it would take a couple of hours and that seemed reasonable to me. Within 2 hours my car was ready and I was back on my way. Everyone at John Eagle is very friendly and accommodating. Definitely glad I chose John Eagle and Honda!! More

Nailed Tire Thank you for getting my tire fixed and ready within only a few hours - really appreciate the quick turnaround! Always a good job! Anna D. Thank you for getting my tire fixed and ready within only a few hours - really appreciate the quick turnaround! Always a good job! Anna D. More

Great Experience John Eagle Honda has consistently delivered great service. Tony always makes sure that I get the best service in a reasonable amount of time . John John Eagle Honda has consistently delivered great service. Tony always makes sure that I get the best service in a reasonable amount of time . John Eagle Honda is A #1 in my book More

Great service Great service. For oil change and tire rotation with inspection was just under an hour and a half. The waiting room was pleasant with complimentary c Great service. For oil change and tire rotation with inspection was just under an hour and a half. The waiting room was pleasant with complimentary coffee Donuts water and popcorn. More

Courtesy and Quality I used to think it was silly to go to a dealership for small things when I could go to Firestone shop a mile from home, but I feel so much confidence I used to think it was silly to go to a dealership for small things when I could go to Firestone shop a mile from home, but I feel so much confidence in John Eagle's quality that is worth the extra miles and expense. I know they will do it right and help me take the best care of my car. Even though I drive a little Fit, Kevin made me feel like a VIP and that my car was the most important one. More

Oil Change Service Great customer service. I will definitely be back for the next service maintenance. The wait wasn't too long, and I was told everything (prices and wa Great customer service. I will definitely be back for the next service maintenance. The wait wasn't too long, and I was told everything (prices and wait time) I needed to know before the service started. More