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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,617 Reviews

1,617 Reviews of John Eagle Honda of Dallas - Service Center

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July 05, 2023

The service on my vehicle was done to my satisfaction. I just would have liked to been informed about my vehicle as to me being there for 5 hours. No one ever said anything to me while I abserved everyone More

by Diana.Mendez.dm61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 05, 2023 -

John Eagle Honda of Dallas responded

Thank you so much for your feedback. Reviews like yours help us find areas where we can improve. We're happy to hear you had an overall positive experience and we hope to make your next visit match our 5-star standard!

July 02, 2023

Excellent customer service! Ensured I was well taken care of. Everyone is so nice and professional. More

by Copswife4120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Jul 03, 2023 -

John Eagle Honda of Dallas responded

We couldn't be happier that you enjoyed your experience with us at John Eagle Honda of Dallas. Thank you for taking the time to leave a review, we truly appreciate it!

July 01, 2023

I feel so ripped off because I told the service rep the issue I was having with my car and brought it in so they can run a diagnostic test to see what the issue was and they recommended that it was my new More

by Disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Nault
Jul 03, 2023 -

John Eagle Honda of Dallas responded

Hello, Thank you for visiting our store. I'm sorry to hear that your service wasn’t to your liking. While we stand behind the service done by our highly skilled technicians, I apologize that you left feeling frustrated. We hope to have the chance to serve you again one day. If you'd like to speak further about your experience, please use the below contact to reach me. I'd be happy to address your concerns directly and see how we can remedy this issue. Best, Marcus Yates myates@eaglehonda.com Service Manager

June 30, 2023

I have seen a significant change when I fill up for gas! Thank you very much! More

by Emma
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Nault
Jun 30, 2023 -

John Eagle Honda of Dallas responded

You're very welcome, Emma! We appreciate you choosing John Eagle Honda of Dallas and for taking the time to leave a 5-star review. We hope to have you back here again soon.

June 28, 2023

Helped me get my oil change and tire rotation done no problem! Dropped it off and picked up with ease. The online approval after their inspection is also great, really saved some time. More

by tjgray197
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 28, 2023 -

John Eagle Honda of Dallas responded

We're happy to hear your service experience was convenient and saved you some time! We love to hear about satisfied customers, so thanks for taking the time to leave a 5-star review. We hope to have you back here at John Eagle Honda of Dallas again soon.

June 26, 2023

Excellent service. Prompt keeps in touch. Tv was on offensive show snd nobody could change it. I just moved away with 3 other people. Someone needs to be able to chang More

by MagMar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 26, 2023 -

John Eagle Honda of Dallas responded

We're happy to hear you had a good experience at John Eagle Honda of Dallas. We appreciate the feedback on how we could've improved your visit, and we're thankful for you bringing this to our attention. We hope to have you back again soon.

June 22, 2023

It is still a work in progress since some parts need to be sent to DAL. More

by pjfginc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich Corbell
Jun 22, 2023 -

John Eagle Honda of Dallas responded

Thanks for leaving a 5-star review of John Eagle Honda of Dallas! We look forward to having you back again soon!

June 18, 2023

I took my car to this dealership to fix the AC. The problem was that the Freon was licking and it’s usually a difficult diagnosis to understand where the problem is coming from, Joel Vargas patient More

by Shahrzad A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

John Eagle Honda of Dallas responded

It's great to hear we helped you get your AC fixed! Thanks for coming to the experts at John Eagle Honda of Dallas for your maintenance needs. We hope to serve you again down the road!

June 17, 2023

Even though I did not purchase my vehicle at this location, they have given me so many coupons to get my oil changed. Plus, this is where I go when I need other stuff done to my vehicle. I recently t More

by Laura Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 17, 2023 -

Laura Bradley responded

John Eagle has always been my go to place since I purchased my 2018 Honda Accord…

June 16, 2023

Greg was superb! ! I appreciate his service and the tips and suggestions for cooling my car. More

by ComLew56SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 16, 2023 -

John Eagle Honda of Dallas responded

We're delighted to see you had a "superb" experience with our team member Greg! Thank you so much for sharing your experience at John Eagle Honda of Dallas and for leaving a 5-star review. We look forward to next time!

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