
John Elway's Crown Toyota
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 1,647 reviews
3rd Purchase from Crown. This is the third vehicle I have purchased from Crown Toyota, and as always the experience was great from start to finish. I worked with Mike Breicha This is the third vehicle I have purchased from Crown Toyota, and as always the experience was great from start to finish. I worked with Mike Breicha in the Fleet Department, and Jimmy in the Finance Department. Both were courteous, professional, and made the buying process simple and convenient. I cannot recommend this dealer highly enough. Thank you again for helping me out on my 2016 Camry. I will definitely be coming back when it is time for the next one! -Mike O More
The only people I buy from In 2006 my wife and I decided to visit Crown Toyota, after owning several Chevy and Ford Products. First of all our first contact was with Dan Rogers In 2006 my wife and I decided to visit Crown Toyota, after owning several Chevy and Ford Products. First of all our first contact was with Dan Rogers, and we have not looked back since. Dan has sold us our last four vehicles, from cars to trucks to suv's. My wife and I cannot immagine buying from anyone else. We believe in relationships and loyalty, and Crown and it's awesome staff exceed this. Well done Crown, you have a customer for life. More
Amazing Customer Service! My husband and I recently purchased a used 2007 Toyota Matrix from Kai, Sales Agent and Steve Sussman, Sales Manager. These gentleman went above and My husband and I recently purchased a used 2007 Toyota Matrix from Kai, Sales Agent and Steve Sussman, Sales Manager. These gentleman went above and beyond in providing an excellent car buying experience for my family. Kai held the car specifically for us so it would be available when we showed up. Steve showed us the carfax without us having to ask. They gassed up and washed the car prior to us leaving, it was a blessing to leave with a full tank of gas! Steve provided a coloring book and crayons to entertain my 3 year old whose artwork is now hanging up in the lobby. The staff also provided her with pizza as we were finishing up in the financial department. Amazing customer service that made buying a car a pleasant experience. Thank you! More
I had the best experience purchasing my new RAV4! My experience at this dealership was incredible! The salesman Mike, was excellent, courteous and very professional. The finance was so easy with Ron, My experience at this dealership was incredible! The salesman Mike, was excellent, courteous and very professional. The finance was so easy with Ron, it was such a smooth transaction all the way around. I was very impressed that it only took about three hours instead of a whole day! The dealership was so clean and neat, it is something I appreciate! More
new car Very happy with our purchased, Harmon did everything he could to help us. He contacted his friend to get us a good insurance quote to drive the car ou Very happy with our purchased, Harmon did everything he could to help us. He contacted his friend to get us a good insurance quote to drive the car out. I will highly recommend crown toyota to my friends and family . More
great!!! I went from dealership to dealership looking for a CAR, and at this place John Elway's Crown Toyota was nice and great. Thanks for a great place.... I went from dealership to dealership looking for a CAR, and at this place John Elway's Crown Toyota was nice and great. Thanks for a great place.... More
Best customer service ever!! Our time spent at this dealership was truly valued! We had this amazing sales rep named Luigi who was very caring, personable and did all he could for Our time spent at this dealership was truly valued! We had this amazing sales rep named Luigi who was very caring, personable and did all he could for us. He definitely deserves a 5 star rating as well as for Joey in financing helping us figure out the right payment and add ons to our new car. Thank you so much!! More
Good customer relations We were given freedom to choose. We were not pressured. Your staff was friendly and courteous. The test drive as educational. After we bought the We were given freedom to choose. We were not pressured. Your staff was friendly and courteous. The test drive as educational. After we bought the car, John was simple in his explanation of the vehicle features. More
Pleasant experience I've been to different dealerships where they treat you with no respect. In a past experience at another dealership the salesman tried to force an off I've been to different dealerships where they treat you with no respect. In a past experience at another dealership the salesman tried to force an offer with 18% upon me when I had an excellent credit rating. Crown Toyota respected the fact I was a responsible buyer and right away tried to provide me the best possible offer. More
GREAT EXPERIENCE!! Walked in with a list of questions/concerns, Harmon Roberts greeted us with a great smile/vibes and made sure all our questions got answered. Rarely d Walked in with a list of questions/concerns, Harmon Roberts greeted us with a great smile/vibes and made sure all our questions got answered. Rarely do meet a sales person who's as honest with you as he was to us. He really made sure we were being treated the best way possible. All in all, great experience!! More