
John Elway's Crown Toyota
Ontario, CA
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Forget everything you think about car buying! Well...Let's put it this way: Most people rate the process of car buying right along with a visit to the dentist. At least, that's how I've thought of Well...Let's put it this way: Most people rate the process of car buying right along with a visit to the dentist. At least, that's how I've thought of it in the past. But, my experience with Doug Greyson at Crown Toyota was something entirely other. Doug went way out of his way to accommodate us on every level, beginning with his trip out into the rain to make sure our dream car was still on the lot to cheerfully assisting us painlessly through the trade-in and purchase of our new (used) Lexus. I've already told members of my family that when they find themselves in the market for a car, they need to make the trip up from San Diego (where we live) to Ontario. Seriously. Painless. You'll love it. More
I feel good! Wow John Elway was amazing, first off I bought a piece of junk from R&B auto center, please save yourself the trouble and DO NOT BUY A CAR FROM THEM. Wow John Elway was amazing, first off I bought a piece of junk from R&B auto center, please save yourself the trouble and DO NOT BUY A CAR FROM THEM. 10,000 miles into a 60k car, my car had more than 4,000 dollars in needed repairs. The biggest problem was my engine being blown out and me not being able to drive my car. I was stressed out, worried and out of a car. I traded my piece of junk into John Elway and they were very aware of the problems since they ran a diagnostic on the car and still gave me a pretty penny. Justin Sebring helped me with this whole process, he let me know cars they had in stock, and how much I would get for my old car. Justin was great! He has a great personality and isn't aggressive or pushy. The car deal wasn't the best so I wasn't too pleased with that but I went through my bank and got a better deal. Overall it was an amazing experience and I feel so much better about the new car I bought and I feel a lot safer on the road. Thanks Crown Toyota! Chris Ostman is also great in the service department! He has helped me more than once with my previous car, I don't want to see him anything soon! I'm sure this car will last. More
Great Exprience My daughter and I went on a car buying excursion. We visited several dealerships, check several SUV's and Mini-Vans. Our best experience was at John My daughter and I went on a car buying excursion. We visited several dealerships, check several SUV's and Mini-Vans. Our best experience was at John Elways Toyota with Justin Sebring. I had my wheelchair with me. I can't walk long distances or stand for long periods. Justin went our of his way in showing us the 5, yes I said 5, models I wanted to look at. I needed something I could get into easily and have plenty of room for a scooter to be lift in and out. I am looking very hard at the RAV4 and will be back to talk to Justin in a very short time. More
Great no pressure service The visit was great sales person did a great job The finance was great with us since we were the last customers there. Everything turned out grea The visit was great sales person did a great job The finance was great with us since we were the last customers there. Everything turned out great More
Couldn't Have Gone Any Better I want to start by saying I am so happy with my new 2015 Corolla! I absolutely love it, it's so smooth and sporty. I initially went in for just a test I want to start by saying I am so happy with my new 2015 Corolla! I absolutely love it, it's so smooth and sporty. I initially went in for just a test drive and to see how much of a downpayment I would need to get into a new Corolla. Luckily, I got Luis Vargas as my my sales person. He was able to help me find the exact car I wanted, which was easy because they had a huge selection to choose from. Also Luis was able to help me out big time by getting me the most money for my trade-in as possible. Due to Luis's help they were able to finance a new ride at a great price with no down payment at all!! This was the greatest car buying experience I have had with any dealer (especially my experience at Nissan) , there was no pressure, and the financing process was quick and easy!! I would highly recommend that if you are looking for a new ride, definitely check out Crown Toyota for their selection. And hit up my boy Luis if you want exceptional service and a good deal! More
Excellent Customer Service I want to say thank you to Mr. Anjum Raza and Mr. Karl Keltz for the great help in getting me my Toyota. They did not push me to get something I did n I want to say thank you to Mr. Anjum Raza and Mr. Karl Keltz for the great help in getting me my Toyota. They did not push me to get something I did not want and they gave me the best payment options. I have a great car with a great service package thanks to them. I will definitely recommend anyone who wants to purchase/lease a vehicle. More
Great Buying Experience I purchased a 2015 Rav4 and had a excellent experience at Crown Toyota. I had a trade-in and they came back and actually offered me more than I had as I purchased a 2015 Rav4 and had a excellent experience at Crown Toyota. I had a trade-in and they came back and actually offered me more than I had asked for! How many dealerships would do that. Tony Pouria was the salesman who I dealt with and he was not pushy or forceful and allowed my Wife and I to move through the purchase procedure at the speed with which we were both happy. Also Vincent, Tony's manager, was excellent to work with. I firmly believe they gave me a very good deal and I will happily recommend Crown Toyota if you are interested in a Toyota. My wife bought a Rav4 in 2007 from Crown Toyota and takes her car in for the regular service so I know how good their aftersales service is too: Second to None! Regards Raymond More
Excellent Experience Buying a vehicle is a difficult decision these days, however Tonya made it easy. She really knows what she is doing and is not pushy. Tonya went the e Buying a vehicle is a difficult decision these days, however Tonya made it easy. She really knows what she is doing and is not pushy. Tonya went the eXtra mile to locate the vehicle I wanted with everything in it. She really knows what she is doing and I am very happy with my purchase. Thank you Tonya. More
Ask for Doug! Doug delivers extraordinary customer service, from the very first conversation until it's time to take the keys. He's knowledgeable, trustworthy-- and Doug delivers extraordinary customer service, from the very first conversation until it's time to take the keys. He's knowledgeable, trustworthy-- and funny! As a woman showing up alone, I was nervous that I wouldn't understand the process and scared that I'd get swindled. The opposite actually happened! He explained every line of everything and never rushed me. If he wasn't 100% sure on something, he'd ask. He loves his job and believes in Toyota. I couldn't have asked for a better experience-- to walk away confident in my choice and proud of my certified pre-owned! For anyone looking for a car, the guys at John Elway are the peeps to connect with-- especially Doug! More
"Excellent Customer Service" Salesman Mr Dough Gregson was above and beyond,it's a good experience very helpful guy.I Recommend This Dealer. Look for "Dough Gregson" ,Thumbs Up... Salesman Mr Dough Gregson was above and beyond,it's a good experience very helpful guy.I Recommend This Dealer. Look for "Dough Gregson" ,Thumbs Up...Thank you very much for your help,Now we're enjoying the rides.We love it. More