John Elway's Crown Toyota
Ontario, CA
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I had an excellent experience with Crown Toyota, and I highly recommend them for both customer service and technician work. From the moment I arrived, the staff was professional, friendly, and very attent highly recommend them for both customer service and technician work. From the moment I arrived, the staff was professional, friendly, and very attentive. They took the time to listen to my concerns, explained everything clearly, and made sure I felt comfortable throughout the entire process. The technicians were knowledgeable and efficient, and the service was completed on time with great attention to detail. I really appreciated their honesty and transparency—no pressure, just quality work and great communication. Overall, Crown Toyota truly delivers outstanding customer care and reliable technical service. I will definitely return for future service needs. More
Throughout the first half of my experience I was welcomed by Eli Palacios, a very experienced and respectful salesman. He was never pushy and never pressured me into a purchase. He answered all my questions by Eli Palacios, a very experienced and respectful salesman. He was never pushy and never pressured me into a purchase. He answered all my questions happily and provided me with some basic numbers to give me an idea of the prices I was looking at. Come 4 months later I was ready to buy and was then welcomed by Daniel Aleman who was straight forward, quick, respectful as well and never pressured me into any upgrades, higher trims or anything. He made great suggestions based on his experience and knowledge which I greatly appreciated, and sold me the truck. The younger finance manager with the slick back hair, I don’t remember his name, but also carried the same qualities. My overall experience was great, I’d recommend anyone to come here for business, and they truly earned a life long customer. There’s no doubt every employee at this dealership carries the same qualities. More
Antonio was amazing during our whole experience. We drove two hours to see him. He was attentive to our needs not pushy nor did he try and sell us something we did not want. We were purchasing a veh We drove two hours to see him. He was attentive to our needs not pushy nor did he try and sell us something we did not want. We were purchasing a vehicle for our teenage daughter and he was a friendly polite and very engaging with my wife, myself and my daughter. He was extremely courteous and professional, and gave us the time and also answered all the questions we had about the car. Everyone else at the dealership was amazing including the finance person. Sylvia the finance team was great again offered me options but did not push anything that I did not want. Overall experience was amazing and no pressure sales and I would definitely return and purchase another vehicle from them. More
Hector was great; he definitely made our 1st experience at Toyota a memorable one, along with Silvia, the finance manager. Both were very professional and had a great understanding of what we needed and we at Toyota a memorable one, along with Silvia, the finance manager. Both were very professional and had a great understanding of what we needed and were able to communicate that with us. I definitely recommend Crown Toyota by the 15 Freeway to anyone! More
I would highly recommend Crown Toyota for its great customer service. The environment is so welcoming. Cal Connor, Fleet Manager and Sylvia from Finance are very accommodating, very people friendly and customer service. The environment is so welcoming. Cal Connor, Fleet Manager and Sylvia from Finance are very accommodating, very people friendly and have great personalities. More




