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John Elway's Crown Toyota

Ontario, CA

4.9
1,768 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,768 reviews

November 23, 2025

Very good service,Irene explained everything very well ,her attitude and friendliness could help,others in the service Department she is a very important to your department she went above and beyond to More

by jetfix1949
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
irene
Nov 25, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear about your positive experience with Irene! Thank you for choosing Crown Toyota and for sharing your feedback. Thank you, Customer Experience Management customerexperience@swickard.com

November 20, 2025

Thank you for the easy experience in purchasing a vehicle. My much appreciation with knowledge and ease of operation goes out especially to Sales person Hector, Sales Manager Kyryl, and Finance Manag More

by Jay & Gladys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector & Kyryl , Vitaliy Ikhrata
Nov 20, 2025 -

John Elway's Crown Toyota responded

Jay and Gladys, thank you for choosing Crown Toyota and sharing your thoughtful review! We're happy to hear you had a five-star experience with Hector, Kyryl, and Vitaliy. Enjoy your new ride! Thank You, Customer Experience Management customerexperience@swickard.com

November 19, 2025

I had a great experience, I would like to thank Benjamin with assistance in trying to help me getting a brand new car! I enjoy it!! More

by estephrod16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin
Nov 20, 2025 -

John Elway's Crown Toyota responded

We're so glad to hear Benjamin made your car-buying experience a great one! Thank you for choosing Crown Toyota and enjoy your new car! Thank You, Customer Experience Management customerexperience@swickard.com

November 17, 2025

Thank you people is very nice u been going to this dealer for many years More

by alejandranunez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Santana
Nov 17, 2025 -

John Elway's Crown Toyota responded

Thank you for stopping by to leave a wonderful review for Crown Toyota, Alejandra! Thank You, Customer Experience Management customerexperience@swickard.com

November 16, 2025

Diego was very helpful. We had a wonderful experience and we came home with a beautiful car. More

by Grnavarrete75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Jimenez
Nov 17, 2025 -

John Elway's Crown Toyota responded

Thanks for choosing Crown Toyota! Diego will appreciate your shoutout. See you next time. Thank You, Customer Experience Management customerexperience@swickard.com

November 15, 2025

The salesman was helpful and knowledgeable, I was able to get the vehicles that I wanted for my wife and myself. All my questions were answered. My experience at this car dealership was very satisfactory. More

by luis1971sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Mercado
Nov 17, 2025 -

John Elway's Crown Toyota responded

Congratulations on the new vehicles to you and your wife, Luis! Thank you for choosing Crown Toyota and for sharing your experience. Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

I have been a faithful client of Crown Toyota since 1998. Rick Flemmings was my sales person, he rolled out the red carpet for me and convinced me that Crown Toyota is my forever dealer. I have been to Riv More

by blmlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Rickett
Nov 17, 2025 -

John Elway's Crown Toyota responded

Thank you for your loyalty since 1998! We're so glad to have you as part of the Crown Toyota family. We are so pleased to hear that Rick, Ryan, and the team have taken such great care of you. Enjoy your new Highlander! Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

Cal and Danny were very helpful They help me find my perfect 4Runner Thank you so much More

by consuelo.angulo26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal, Danny Zendejas
Nov 17, 2025 -

John Elway's Crown Toyota responded

Thank you for the positive feedback! We are glad Cal and Danny were able to help you find your perfect 4Runner. Enjoy the road in your new vehicle, and welcome to the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

Love the environment, everyone is friendly and welcoming. They were very attentive especially Ana she was so kind and patient. More

by Janet Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Stratton
Nov 17, 2025 -

John Elway's Crown Toyota responded

Janet, we're glad Ana and the team made you feel so comfortable at Crown Toyota. We appreciate your business and your kind words! Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

November 13, 2025

The dealership was nice, like what they have done with the place. Plenty of space for customers who decide to wait for their vehicle to be serviced. More

by champagneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve ESTRADA
Nov 13, 2025 -

John Elway's Crown Toyota responded

Thank you for your feedback! We are happy you felt comfortable and well taken care of. We also appreciate your patience and understanding, and hope to see you again at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com