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John Elway's Crown Toyota

Ontario, CA

4.9
1,801 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,801 reviews

December 19, 2025

Saalim was very patient with us! Thank you for your help with buying a new car for a first time buyer. More

by yam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saalim
Dec 22, 2025 -

John Elway's Crown Toyota responded

Congratulations on your new car! Thank you for choosing Crown Toyota and for sharing your experience with Saalim. We will make sure to pass along your kind words! Thank You, Customer Experience Management customerexperience@swickard.com

December 18, 2025

I had an excellent experience with Crown Toyota, and I highly recommend them for both customer service and technician work. From the moment I arrived, the staff was professional, friendly, and very attent More

by hailugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Bannister
Dec 18, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your fantastic experience with the Crown Toyota team! We appreciate you recommending our service department and look forward to welcoming you back next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 17, 2025

Great service and great first time buyer experience. I will recommend this place to any future car buyers. More

by Serna nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saalim
Dec 17, 2025 -

John Elway's Crown Toyota responded

Serna, thank you for choosing Crown Toyota and for recommending our team to others! Safe travels ahead! Thank You, Customer Experience Management customerexperience@swickard.com

December 17, 2025

Throughout the first half of my experience I was welcomed by Eli Palacios, a very experienced and respectful salesman. He was never pushy and never pressured me into a purchase. He answered all my questions More

by jessegutierrez14.jg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Palacios, Daniel Aleman
Dec 18, 2025 -

John Elway's Crown Toyota responded

We are so pleased to hear that Eli, Daniel, and our finance team made your experience at Crown Toyota so smooth and enjoyable, Jesse. Your feedback and recommendation mean the world to us. Congratulations on your new truck, and we look forward to serving you for many years to come! Thank You, Customer Experience Management customerexperience@swickard.com

December 16, 2025

Antonio was amazing during our whole experience. We drove two hours to see him. He was attentive to our needs not pushy nor did he try and sell us something we did not want. We were purchasing a veh More

by Chris Newton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar, Wali Farzana
Dec 16, 2025 -

John Elway's Crown Toyota responded

Chris, we truly appreciate you making the drive to visit us at Crown Toyota and trusting Antonio and Sylvia! It means a lot to hear they made your experience smooth and pressure-free. We can't wait to welcome you back and help you find another great ride in the future. Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

December 15, 2025

el trato con Frank fue muy confiable muy amable y profesional yo lo recomiendo una persona muy educada y muy preparada More

by mp7112285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 15, 2025 -

John Elway's Crown Toyota responded

Gracias por sus comentarios sobre Frank y el equipo. Le agradecemos su negocio y estamos aquí si necesita cualquier cosa en el futuro. -Crown Toyota Thank You, Customer Experience Management customerexperience@swickard.com

December 15, 2025

Hector was great; he definitely made our 1st experience at Toyota a memorable one, along with Silvia, the finance manager. Both were very professional and had a great understanding of what we needed and we More

by Hedya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Dec 16, 2025 -

John Elway's Crown Toyota responded

Hedya, we're so glad to hear Hector and Silvia made your first visit so memorable and smooth! Thank you for recommending Crown Toyota—we appreciate your kind words and support! Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

December 15, 2025

I enjoyed my car buying experience with Crown Toyota. Juan was nice knowledgeable and made the process nice and easy. More

by Angebabe
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza-Rubio
Dec 16, 2025 -

John Elway's Crown Toyota responded

We're so glad to hear you had a smooth, stress-free experience with Juan and our team at Crown Toyota. Thank you for your business! Thank You, Customer Experience Management customerexperience@swickard.com

December 14, 2025

Cal is friendly and made the process so easy. He isn’t pushy at all. More

by munoz6068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner
Dec 15, 2025 -

John Elway's Crown Toyota responded

Thank you so much, Munoz! We appreciate your business here at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

December 14, 2025

I would highly recommend Crown Toyota for its great customer service. The environment is so welcoming. Cal Connor, Fleet Manager and Sylvia from Finance are very accommodating, very people friendly and More

by Mary Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Connor and Sylvia from Finance
Dec 15, 2025 -

John Elway's Crown Toyota responded

Mary Ann, hearing your feedback about Cal, Sylvia, and the entire team at Crown Toyota just made our day. Thank you so much for sharing! Thank You, Customer Experience Management customerexperience@swickard.com