Back

John Elway's Crown Toyota

Ontario, CA

4.8
1,547 Reviews

1201 Kettering Drive

Ontario, CA

91761

Directions

By Type

Showing 1,547 reviews

April 15, 2025

Managers and salesman were so polite and helpful. Got a great price and they had great customer service. More

by aaronrichard0353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wynn
Apr 15, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that our team at Crown Toyota provided you with excellent service and a great deal. Thanks for choosing us!

April 15, 2025

Crown Toyota Service department is the best, they took care of our car as good as they take care of customers. Tina is an awesome service manager and I wouldn't go anywhere else as long as she's there. An More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis The Service Advisor is great., Vitaliy Ikhrata, Tina Chapman
Apr 16, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing such a glowing review of our service department at Crown Toyota! We're delighted to hear that Tina and Alexis provided exceptional care for both you and your vehicle. We appreciate your loyalty, and we're here whenever you need us!

April 09, 2025

I recently purchase a used 2022 Toyota Tacoma. My experience at Crown Toyota wasn't at all what I expected. The staff there was very friendly & professional. They made the buying process very e More

by Cudakid71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar (Product specialist), Tony Pouria (finance Manager)
Apr 09, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that your experience at Crown Toyota exceeded expectations and made the buying process enjoyable! Our team is committed to providing friendly and professional service, so it's wonderful knowing we hit the mark. We look forward to assisting you with your next purchase. Welcome to the Swickard family!

April 08, 2025

I feel comfortable here at Crown Toyoa because I know that they will always have original parts for my car and they know what they are doing as well as helping to provide financial support. More

by heavenboundcleyva
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Felix
Apr 08, 2025 -

John Elway's Crown Toyota responded

Cleyva, we're glad to hear you feel comfortable with the service and support at Crown Toyota. It's great knowing our team can provide original parts and financial assistance when needed. Thanks for sharing your experience!

April 06, 2025

Good customer service. Jeff was a excellent advisor. He was very kind and knowledgeable. I will always come back here. More

by margaret.bocock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Apr 07, 2025 -

John Elway's Crown Toyota responded

Margaret, we're delighted to hear that Jeff provided excellent service during your visit at Crown Toyota. Thank you for the kind words and we look forward to welcoming you back in the future!

April 06, 2025

Dan was very helpful, even when I dropped in unexpectedly. He was able to find the truck I was looking for. More

by me_coco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Santaana, Dan Rogers
Apr 07, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Dan was able to assist you in finding the truck you wanted at Crown Toyota. Thanks for sharing your experience with us!

April 06, 2025

I recently purchased a Camry from Crown Toyota in Ontario, CA, and had a fantastic experience from start to finish. Julian, my salesman, was knowledgeable, professional, and made the process fast and More

by Daniel A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Trimble, Claudia Flores
Apr 07, 2025 -

John Elway's Crown Toyota responded

Daniel, we're delighted to hear about your fantastic experience with Julian and Claudia at Crown Toyota! It's great to know that our team provided knowledgeable and seamless service. Thank you for recommending us, enjoy your new Camry!

April 06, 2025

Good service and good price waiting room so beautiful and employees so nice thank you everyone More

by Thoroath Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lzaiah
Apr 07, 2025 -

John Elway's Crown Toyota responded

Thoroath, it means so much to us to see your review! Thanks from the team at Crown Toyota.

April 05, 2025

Alan, The service advisor was the best When and if I buy a new car, it would be because of Alan very professional, very polite and knowledgeable. Not your typical sales person. More

by danielfilatoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Apr 07, 2025 -

John Elway's Crown Toyota responded

Daniel, it's fantastic to hear that Alan provided such a professional and knowledgeable experience at Crown Toyota. We appreciate your kind words and look forward to assisting you with any future car needs!

April 04, 2025

Great service as always. I have bought and serviced all my cars and truck from Crown Toyota for years. More

by Ben T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Merida
Apr 07, 2025 -

John Elway's Crown Toyota responded

Ben, thank you for your continued trust in Crown Toyota! We're delighted to hear that our service keeps bringing you back. Looking forward to serving you again soon!