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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.9
1,817 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,817 reviews

January 07, 2026

Everyone was respectful and professional, especially Jacob Santos. Easily the best salesman I’ve worked with. More

by iisaac.cervantes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
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Jan 08, 2026 -

John Elway's Crown Toyota responded

Thank you for the awesome feedback! We're glad Jacob made your experience at Crown Toyota a 5-star one. We hope to see you again! Thank You, Customer Experience Management customerexperience@swickard.com

January 06, 2026

Neil did a really great job for us finding the Tacoma we were interested in. More

by stevelehman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil
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Jan 07, 2026 -

John Elway's Crown Toyota responded

We are grateful to have earned your business, Steve. Thanks for taking the time to leave Crown Toyota a review! Thank You, Customer Experience Management customerexperience@swickard.com

January 05, 2026

It was a Stress free process, vik made it easy and was really helpful during the process More

by Alejandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitaliy Ikhrata
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Jan 06, 2026 -

John Elway's Crown Toyota responded

The team at Crown Toyota loves seeing great reviews! Thank you, Alejandra! Thank You, Customer Experience Management customerexperience@swickard.com

January 04, 2026

We had a wonderful and stress free time picking out our new 2026 Prius, Eli Palacio was a wonderful sales rep. As well as incredibly knowledgeable on the car of our choice. More

by SalvadorA
Recommend Dealer
Yes
Employees Worked With
Eli Palacio
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Jan 06, 2026 -

John Elway's Crown Toyota responded

Salvador, congrats on the new 2026 Prius! We're glad Eli made your experience enjoyable and stress-free. Thank you for choosing Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

January 03, 2026

I received fantastic service from Saalim! He was so great to work with. Usually car dealer salespeople are pushy and just trying to get their commission, but Saalim was patient and real and w More

by anelson0510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saalim Scott 5 STARS
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Jan 06, 2026 -

John Elway's Crown Toyota responded

We're delighted to hear Saalim provided such a positive experience. Thank you for choosing Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

January 02, 2026

One of the best Toyota dealers that I’ve been to and by far one of the best services that they provided for me! I Highly recommend this dealer! More

by john.servin34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor from sales and German are the best 5 stars for both, Jeff Wade
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Jan 05, 2026 -

John Elway's Crown Toyota responded

John, your recommendation means a lot to us! We are so glad our team could assist you. Thank you from all of us at Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

December 29, 2025

Easy to work with. Patient, knowledgeable!. Nice Dealership. Restaurant. clean facility.Tv room for waiting purpose. More

by Bikes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitaliy Ikhrata
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Dec 29, 2025 -

John Elway's Crown Toyota responded

We appreciate your feedback! It's great to know our team was knowledgeable, patient, and helpful throughout your visit. Thank you for choosing Crown Toyota, and come see us again soon! Thank You, Customer Experience Management customerexperience@swickard.com

December 28, 2025

We had a great experience buying our new car yesterday with Dan Rogers at Crown Toyota! He’s always taken great care of our family and we look forward to working with him again in the future. More

by Nosenseworrying
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Bosch, Dan Rogers
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Dec 29, 2025 -

John Elway's Crown Toyota responded

We're so happy to hear that Dan provided such great service. Enjoy your new car, and we look forward to working with you again. We truly appreciate your support. Thank You, Customer Experience Management customerexperience@swickard.com

December 28, 2025

Very respectful, great atmosphere, willing to work with the consumer, and flexible to customer needs More

by Ron Marquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
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Dec 29, 2025 -

John Elway's Crown Toyota responded

We are thrilled to hear that you had a positive experience at Crown Toyota! We strive to provide a respectful and flexible atmosphere to meet our customers' needs. Thank You, Customer Experience Management customerexperience@swickard.com

December 25, 2025

No hassle. Efficient and just a great experience. Javier was the best person. Matthew the internet manager was a pleasure. Highly recommend. More

by GS
Recommend Dealer
Yes
Employees Worked With
Javier and the lady
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Dec 26, 2025 -

John Elway's Crown Toyota responded

We're thrilled to hear you had a seamless experience with Javier and Matthew! Thank you for choosing Crown Toyota and for your high recommendation. Thank You, Customer Experience Management customerexperience@swickard.com

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