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John Elway's Crown Toyota

Ontario, CA

4.9
1,815 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,815 reviews

December 16, 2025

Antonio was amazing during our whole experience. We drove two hours to see him. He was attentive to our needs not pushy nor did he try and sell us something we did not want. We were purchasing a veh More

by Chris Newton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar, Wali Farzana
Dec 16, 2025 -

John Elway's Crown Toyota responded

Chris, we truly appreciate you making the drive to visit us at Crown Toyota and trusting Antonio and Sylvia! It means a lot to hear they made your experience smooth and pressure-free. We can't wait to welcome you back and help you find another great ride in the future. Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

December 15, 2025

el trato con Frank fue muy confiable muy amable y profesional yo lo recomiendo una persona muy educada y muy preparada More

by mp7112285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 15, 2025 -

John Elway's Crown Toyota responded

Gracias por sus comentarios sobre Frank y el equipo. Le agradecemos su negocio y estamos aquí si necesita cualquier cosa en el futuro. -Crown Toyota Thank You, Customer Experience Management customerexperience@swickard.com

December 15, 2025

I enjoyed my car buying experience with Crown Toyota. Juan was nice knowledgeable and made the process nice and easy. More

by Angebabe
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza-Rubio
Dec 16, 2025 -

John Elway's Crown Toyota responded

We're so glad to hear you had a smooth, stress-free experience with Juan and our team at Crown Toyota. Thank you for your business! Thank You, Customer Experience Management customerexperience@swickard.com

December 15, 2025

Hector was great; he definitely made our 1st experience at Toyota a memorable one, along with Silvia, the finance manager. Both were very professional and had a great understanding of what we needed and we More

by Hedya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Dec 16, 2025 -

John Elway's Crown Toyota responded

Hedya, we're so glad to hear Hector and Silvia made your first visit so memorable and smooth! Thank you for recommending Crown Toyota—we appreciate your kind words and support! Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

December 14, 2025

Cal is friendly and made the process so easy. He isn’t pushy at all. More

by munoz6068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner
Dec 15, 2025 -

John Elway's Crown Toyota responded

Thank you so much, Munoz! We appreciate your business here at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

December 14, 2025

The staff at Crown Toyota were very helpful, courteous, and professional. They were able to locate the vehicle that I requested, and went to retrieve my vehicle from a different Toyota dealership in Orange More

by Tycal64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saalim Scott
Dec 15, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your positive feedback! We're proud to have your continued business here at Crown Toyota and we'll be sure to pass along your appreciation to Saalim and Kyryl. Congratulations on your new vehicle! Thank You, Customer Experience Management customerexperience@swickard.com

December 14, 2025

I would highly recommend Crown Toyota for its great customer service. The environment is so welcoming. Cal Connor, Fleet Manager and Sylvia from Finance are very accommodating, very people friendly and More

by Mary Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Connor and Sylvia from Finance
Dec 15, 2025 -

John Elway's Crown Toyota responded

Mary Ann, hearing your feedback about Cal, Sylvia, and the entire team at Crown Toyota just made our day. Thank you so much for sharing! Thank You, Customer Experience Management customerexperience@swickard.com

December 14, 2025

José Acosta and the rest of the Toyota team were wonderful with working with us on an affordable car. Will definitely be coming back! More

by Cohillnoah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Acosta
Dec 15, 2025 -

John Elway's Crown Toyota responded

We’re so glad to hear that José and our team were so helpful! We can’t wait to welcome you back to Crown Toyota. Enjoy your new car! Thank You, Customer Experience Management customerexperience@swickard.com

December 12, 2025

Mr. Eli is very professional and helpful. He help me all the way to the end. More

by Cbv2pogi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli.
Dec 15, 2025 -

John Elway's Crown Toyota responded

We are grateful to have earned your business. Eli will appreciate your kind words. Thanks for taking the time to leave Crown Toyota a review! Thank You, Customer Experience Management customerexperience@swickard.com

December 10, 2025

I recently purchased a 2025 Toyota Tacoma from Crown Toyota in Ontario, California, and I want to highlight the outstanding service provided by Daniel Aleman, Christopher Bosch and Mister Nelson. From s More

by vazquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Alemán, Christopher Bosch, Nelson
Dec 10, 2025 -

John Elway's Crown Toyota responded

Thank you for your glowing review! We're delighted Daniel, Christopher, and Mr. Nelson provided such a smooth and informative experience during your Toyota Tacoma purchase at Crown Toyota. We truly appreciate your recommendation and look forward to serving you again. Enjoy your new ride! Thank You, Customer Experience Management customerexperience@swickard.com

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