John Elway's Crown Toyota

Having been a Toyota customer for over 40 years we have to say our car purchase experience was very satisfying. After visiting several different dealerships, My husband and I decided to stop one final time to say our car purchase experience was very satisfying. After visiting several different dealerships, My husband and I decided to stop one final time to observe the vehicle once more but not intending to make a purchase .Robert Cruz our salesman at John Elway Toyota in Ontario, CA was extremely helpful, professional and went above and beyond .We were very impressed and purchased a 2014 Toyota Sienna. We will continue to do business and refer friends to John Elway Toyota, Thanks to Robert Cruz A++++++++ Customer Service .Thank you so much. Lissette and Richard L. Alta Loma, California More

Justin Sebring was outstanding in every way, no games or high pressure, he listened to my needs and I drove off in my new Toyota at a great price. Thanks Justin, James high pressure, he listened to my needs and I drove off in my new Toyota at a great price. Thanks Justin, James More

Gread service excellent service the sales person as the best fresher very polite today was the best day of my life overall excellent very happy best fresher very polite today was the best day of my life overall excellent very happy More

Ramon cervantes was great. He listen to what we were saying and lookin for. He wanted to make sure we were happy. Great experience! Thanks... saying and lookin for. He wanted to make sure we were happy. Great experience! Thanks... More

I first met Velky when I stopped by a few months ago to look at a Certified Pre-Owned Prius when I was having my LS400 serviced at the dealer next door. She was very professional, and not the least bit pu look at a Certified Pre-Owned Prius when I was having my LS400 serviced at the dealer next door. She was very professional, and not the least bit pushy, overly inquisitive or aggressive. Neither was she appear to begrudge the time she spent talking with me about the car. She made a very positive impression. I returned a few days ago after finding online the Prius IV with the options and color I wanted. She spent about another hour or so with me going over the car and looking at a few others. She was never rushed and remained personable and connected even though on our test drive we spent nearly an hour stuck behind an accident on the 15 returning to the dealer. I highly recommend Velky. Ron Franklin More

I give this rating so Toyota knows that they have awesome employees! That helped out so much and I appreciate it! Thank you Ron and Aaron for all your great service! employees! That helped out so much and I appreciate it! Thank you Ron and Aaron for all your great service! More

Mr. Michael Rios demonstrate cars that had all of the features I was looking in a car and that it fit with my budget. He answered all of my questions with knowledge and prompt. In addition, he was very r features I was looking in a car and that it fit with my budget. He answered all of my questions with knowledge and prompt. In addition, he was very respectful, patient, professional, and able to communicate to me and my family clearly in both Spanish and English. Most of all, he explained in a simple, yet informative manner the cost of the car with the interest and payment base on my credit score. He worked with me with certain concerns I had within reason. In the same manner, Mr. Joey Ramirez, the finance manager, was with me and my family. Especially, been able to communicate clearly in both Spanish and English. Thank you Mr. Michael Rios, Mr. Joey Ramirez, and the entire staff of John Elway's Crown Toyota. Your Customer, Benigna C. Soza More

Vanessa is top notch when it comes to helping a service customer get the information they need to make informed choices about service on their car. She is friendly and trustworthy and does what she says s customer get the information they need to make informed choices about service on their car. She is friendly and trustworthy and does what she says she will do. More

Michael was very courteous and friendly. He was not pushy. He made us feel very comfortable in purchasing this car. He provided all the information we needed to feel secure in making this purchase an pushy. He made us feel very comfortable in purchasing this car. He provided all the information we needed to feel secure in making this purchase and walked us through the process from beginning to end. More

This dealership was excellent. Salesman Anjum was very very helpful. Our test drive route was perfect! He helped us out by getting the interest rate. very helpful. Our test drive route was perfect! He helped us out by getting the interest rate. More