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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.9
1,803 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,803 reviews

June 11, 2023

Steve has been my service representative. Has been very professional, easy to work with. Also when I pickup vehicle other reps have been great. Thanks another Steve More

by CHRIS.canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 12, 2023 -

John Elway's Crown Toyota responded

We're thrilled to hear that Steve provided you with professional and hassle-free service! Our team is committed to making every visit go smoothly, and we will be sure to pass on the kind words. We hope to see you back at Crown Toyota next time!

June 11, 2023

Steve was very professional. Quick service. Nice guy.! Thanks steve.. Glad you were able to answer any concerns. More

by CHRIS.canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, service
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Jun 12, 2023 -

John Elway's Crown Toyota responded

We're thrilled to hear that Steve provided you with a quick and professional service. Thank you for sharing your experience at Crown Toyota with us. We hope to see you again soon!

June 09, 2023

Crowded waiting room waiting room crowded waiting rooms lacks ambience crowded lacks amenities dull room More

by Gapi4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jun 10, 2023 -

John Elway's Crown Toyota responded

We're sorry to hear that you found our waiting room crowded and lacking in amenities. We appreciate your feedback and will work to improve the experience for all of our customers at Crown Toyota. Thank you for choosing us, and we hope to have an opportunity to serve you again in the future.

June 06, 2023

Excelente service and friendly staff Mohammad take care of me like a family member thanks for all the people was talking care of me More

by Uriverdugo09041978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad
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Jun 06, 2023 -

John Elway's Crown Toyota responded

We're thrilled to hear you had a great experience with us! Thank you for entrusting Crown Toyota with your vehicle needs and giving a shoutout to Mohammad. We appreciate your support!

June 06, 2023

Great customer Service , Didn’t have to wait for very long for help . Thanks Toyota More

by Cindylehighgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Jun 06, 2023 -

John Elway's Crown Toyota responded

It was our pleasure to assist you! Thank you for choosing Crown Toyota, Cindy.

June 01, 2023

Very clean. Has a snack bar. Waiting area for service is nice. Gary Miller is very patient, respectful, and knowledgeable. More

by Mr. M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Miller
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Jun 02, 2023 -

John Elway's Crown Toyota responded

These are all things we love to hear! We're delighted Gary could welcome you with courteous professionalism and that you've found Crown Toyota so accommodating. Thanks for the 5-star review!

June 01, 2023

Their waiting time in the service was great. I was happy with everything and the café they have there. More

by rene8057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
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Jun 01, 2023 -

John Elway's Crown Toyota responded

We appreciate the review! We always strive to make the experience at Crown Toyota as comfortable and convenient as possible, and it means a lot to hear we left the right impression. Thank you for your support, and we hope to see you back!

May 30, 2023

So glad I bought my car here & service it where staff is very nice & knowledgeable! The service waiting area is beautiful & comfortable. I always have a pleasant experience. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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May 31, 2023 -

John Elway's Crown Toyota responded

Thank you so much for your loyalty. We appreciate you and look forward to seeing you again.

May 25, 2023

Always receive great service! Aaron John was very attentive to my needs for my vehicle. Nathan was very very helpful on the loaner car. Service included oil change, new front & re More

by arths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron John (AJ) Merida
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May 25, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Aaron, Nathan, and the Crown Toyota team. Drive safely, and we hope to see you again down the road!

May 13, 2023

Mr. Alexis Orso is very professional, excellent customer service, , very knowledgeable, I’am very pleased and thankful to Mrs. Vanessa Ramirez referred him to me for my vehicles needs, I believe he’s the ri More

by Jose Cruz Pénate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez
Report | Print
May 15, 2023 -

John Elway's Crown Toyota responded

We're so glad to hear that you had a positive experience working with Alexis, Jose! It's great to know that he provided excellent customer service and was very knowledgeable. We appreciate your trust in Crown Toyota!

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