John Elway's Crown Toyota
Ontario, CA
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I was a returning customer and had a great prior experience. This time we needed to find 2 vehicles and our salesperson, Axel, was very helpful, not to mention patient. We needed to find the righ experience. This time we needed to find 2 vehicles and our salesperson, Axel, was very helpful, not to mention patient. We needed to find the right vehicle for our current needs and Axel gave us time and information to make a great decision. Even the financial part of it was easy and met "our" needs for both of the vehicles we acquired. I feel that this dealership really cares about its customers which is why I am a returning customer and will be a loyal Crown Toyota customer from now on. Thank you for your excellence as a product and dealership! Dorothy Scott More
I gave this rating because I received great service by friendly employees that helped me get my car in my price range. Justin and Jesse were very patient with me and my parents and our questions. friendly employees that helped me get my car in my price range. Justin and Jesse were very patient with me and my parents and our questions. More
My husband and I went in to purchase a Toyota Tacoma, and our salesman Don was very friendly and helped us to find exactly what we needed. This was our first truck, and our first purchase of a new car in ten our salesman Don was very friendly and helped us to find exactly what we needed. This was our first truck, and our first purchase of a new car in ten years. We are very happy with our purchase. More
Gina is the absolute best!!! Would never go anywhere else! She is so friendly and easy to work with! Definitely recommend her to anyone! Ya! else! She is so friendly and easy to work with! Definitely recommend her to anyone! Ya! More
Gina is a great sales person. Up beat, fun & friendly. She helped me out in 2 purchases. Both with great deals. Greg helped me out financially. Very excellent team to work with. Couldn't ask for friendly. She helped me out in 2 purchases. Both with great deals. Greg helped me out financially. Very excellent team to work with. Couldn't ask for a better sales team to work with. More
Dealership recommended by relative. Justin was very informative and attentive as to why we were purchasing a Tundra and gave us very helpful tips as to how to decide which model and what upgrade we may informative and attentive as to why we were purchasing a Tundra and gave us very helpful tips as to how to decide which model and what upgrade we may want and which upgrades may not be necessary in order to keep the price and payments where we needed them. I gave him the lowest price and finance % I was offered for the same vehicle at another dealership and he not only met it, he was able to beat it and when this still did not get to the monthly payment we were looking for he was able to drop the price a little more making it an easy decision to finish the sale and drive away with our new truck within hours of arriving. I will be recommending Crown Toyota to any of my friends looking to purchase a new vehicle and especially steer them towards talking to Justin. We have only had the truck for hours but already could not be happier with the final purchase price and the way we were treated, no pressure sales just honest, helpful information and suggestions. More
Tonya was great ! There was no hassle the price she quoted was the price we paid.Tonya was very professional and knowledgeable..It was pleasant to business with a professional woman.Ron was pleasant he quoted was the price we paid.Tonya was very professional and knowledgeable..It was pleasant to business with a professional woman.Ron was pleasant he had us in & out. It was a good experience. More
My husband David and I are so thankful unto GOD for directing us to Crown Toyota which we had the pleasure of Michael Rios as our Sales Associate. Michael superseded in every way the professionalism, p directing us to Crown Toyota which we had the pleasure of Michael Rios as our Sales Associate. Michael superseded in every way the professionalism, patience, and kindness with the BEST SMILE:-) We have NEVER had such a wonderful experience in purchasing a vehicle in our lives. It was surprisingly AWESOME, and we out of there within 3hrs which is unheard of!!! The customer service couldn't have gotten any better than that. My suggestion, Michael Rios should train your other sales associates simply because, though persistent, he was so wonderfully polished with his approach throughout it all. You have our vote because of Michael Rios! Thank you sincerely, David and Maria Castillo More
This car was an amazing find and Tamer went out of his way to make sure it stayed available for me. Tamer worked hard with Gavin, the sales manager, to make sure that I could drive away in this car knowi way to make sure it stayed available for me. Tamer worked hard with Gavin, the sales manager, to make sure that I could drive away in this car knowing I could comfortably afford the monthly payments. Buying a car was never a more pleasurable experience from start to finish and Tamer stayed with me through the whole process. I will definitely be a repeat customer and go back to Tamer every time. Tamer was ready to answer any and all of my questions and was patient with me while I thoroughly checked out the car. Thank you to the whole team that helped me: Tamer (Sales), Gavin (Manager), Mikey (Finance). More
Mike Lee was very helpful in getting us the truck we need. He did a great job working with us on the pricing and walking through the final check of the truck. need. He did a great job working with us on the pricing and walking through the final check of the truck. More