John Hinderer Honda

I am going to skip to the chase here. I purchased a ford f150 xlt on 06/28/25 from John hinderer ford. The process to get to this point was hectic but we won’t go there. I was supposed to I purchased a ford f150 xlt on 06/28/25 from John hinderer ford. The process to get to this point was hectic but we won’t go there. I was supposed to receive a check for $318 and change for the recent service I had completed at John Hinderer Honda on my trade-in vehicle. The factory keypad code was not in the vehicle like I was told it was. Since 06/28/25 I have tried reaching out to the “manager” and the “financial manager”. They keep telling me they are working on it. Recently, the “manager” screens his calls and has the receptionist send me to the financial manager who never calls me back, never follows up and never follows through. I spoke to him today about why a $65,000 truck comes with lane keep assistant but doesn’t have adaptive cruise control. I asked him how much would adding this cost me. He said he wasn’t sure but he would call me back in a few. Well, its now 11:30pm I’m guessing he won’t be calling me back with answers to any of my concerns. Monday I will be visiting John Hinderer Honda and will be requesting to speak to whomever took over for John. I have never been treated so poorly and will never again buy from any John Hinderer locations. My calls are getting ignored/screened, my voicemails aren’t getting returned, my money hasn’t arrived, my door lock code hasn’t been found and I can’t get an answer on something as simple as how much something costs. DON’T BUY HERE. More

Absolutely unacceptable service! I would give zero stars if I could! I have a 2024 Honda CR-V Hybrid Sport-L AWD with just 10,000 miles on it that I brought into John Hinderer Honda I would give zero stars if I could! I have a 2024 Honda CR-V Hybrid Sport-L AWD with just 10,000 miles on it that I brought into John Hinderer Honda for service this week. I had to wait over two hours for just an oil change and tire rotation. When I got my car back, there were greasy fingerprints all over the driver's door panel, steering wheel, screen, seat controls, and hood release. There were also fingerprints on the exterior mirrors and hood. I opened the engine bay, and oil was spilled all over the engine cover. I was able to remove the oil from all the surfaces except for the engine cover, which is now stained. I will not be bringing either of my Hondas back to this establishment. I will, from now on, be going to Roush Honda in Westerville, who actually cares about their clients. More

Family bought used car $15000 Drove 80 miles NO WARNING LIGHTS ON. Needs $7000 in repairs Junk. They don’t care. Please don’t buy from them LIGHTS ON. Needs $7000 in repairs Junk. They don’t care. Please don’t buy from them More

Always thorough and available. Very helpful and polite! They are honest and their waiting rooms are always clean. Very helpful and polite! They are honest and their waiting rooms are always clean. More

Worst experience I have ever had not only with a car dealership but with ANY business. Made promises that I have in writing that they did not follow through on. This is due to a mistake on their end. Ev dealership but with ANY business. Made promises that I have in writing that they did not follow through on. This is due to a mistake on their end. Even spoke with the manager before making the second trip there, which is 2 hours round trip. Only to get there for the second time and be told they could not hold up in the agreement the manager himself had made. This is after I asked him 3 times the prior day to check the financials because something didn’t add up. He assured me it was accurate. However, after losing half a day of work I was again meet with poor service as I was told they had made an error and the calculations were not accurate on their end. More

Very friendly as always & they went above & beyond my expectations at a very reasonable price. expectations at a very reasonable price. More

They did a fantastic job. They were very courteous and understanding. Their waiting room is top notch and everyone is very friendly. They were very courteous and understanding. Their waiting room is top notch and everyone is very friendly. More

All were awesome! They even looked at something other than what I was there for. They even looked at something other than what I was there for. More

Service department always does good job. No complaints. They are very helpful. In and out in a timely manner. No complaints. They are very helpful. In and out in a timely manner. More

Drove 1hr to get there 11-3-2024 had appointment to look at crv waited 40 minutes and sale girl said she can't find the key to it wow this place is a joke and no one would help her find the key never seen t at crv waited 40 minutes and sale girl said she can't find the key to it wow this place is a joke and no one would help her find the key never seen this before at any car dealership lazy xxx people work the to bad they lost a sale never go there again!!!!!! More