John Hinderer Honda

Amicah perkins was my dealer today. she was so sweet, quick, and got me the best deal! hooked me up with some great perks too! 10/10 recommend her! she was so sweet, quick, and got me the best deal! hooked me up with some great perks too! 10/10 recommend her! More

had a very frustrating experience with John Hinderer Honda when returning my leased vehicle. On March 3rd, I brought my lease in for return and specifically confirmed with the sales representative th Honda when returning my leased vehicle. On March 3rd, I brought my lease in for return and specifically confirmed with the sales representative that I would receive equity from the vehicle and that there would be no restocking fee. We agreed on an amount, completed paperwork, and they took possession of my car that day. Weeks went by and I never received the check. When I called, multiple employees had no record of my vehicle or the money owed to me. Thankfully, I kept my paperwork. I eventually had to go into the dealership myself, where I again was met with confusion before finally being issued a check. The issues didn’t stop there. A month later, Honda Finance billed me for a payment due March 15th—even though I returned the car on March 3rd. I later learned the dealership didn’t report the vehicle as returned until March 30th. Because of their delay, I’m now dealing with billing issues that shouldn’t exist. On top of that, I was later charged a restocking fee that I was explicitly told I would not owe. During a recorded 3-way call with Honda Finance, a dealership representative stated he would take care of the issue and asked where to send the payment. After the call ended, he contacted me directly and said he would not be paying it. I am now working with the BBB, the Ohio Attorney General, and Honda Corporate to resolve this situation. This dealership is extremely disorganized, lacks communication, and does not stand behind what they tell customers. I would not recommend doing business here More

The 2 stars is sales only. My fiance & i were looking to buy a ridgeline. Last week, we went to TRY to test drive 2 ridgelines we saw. The sales lady we spoke to acted like we My fiance & i were looking to buy a ridgeline. Last week, we went to TRY to test drive 2 ridgelines we saw. The sales lady we spoke to acted like we were wasting. We made very clear that we there to test drive. She told us we could SIT in a ridgeline. We felt like she wasn't going allow us to test drive. We quickly got up & walked out. This week we went to columbus honda dealership in & bought our 2023 ridgeline from there. She missed out on sale! More

Luis romero was so great! ! he made me feel comfortable & he was wonderful help with my car when it was getting worked on he let me ask any questions and also gave a good and q ! he made me feel comfortable & he was wonderful help with my car when it was getting worked on he let me ask any questions and also gave a good and quick answer. & also seth i think, in the service department was also very nice and and very helpful! he also offered me hot chocolate, it was super good. More

We agreed to a price and they switched it in the paperwork and I didnt catch it. Sold me the car for 30k when msrp was 28k so they could keep my 2k down payment. Shady people. Also took over a month paperwork and I didnt catch it. Sold me the car for 30k when msrp was 28k so they could keep my 2k down payment. Shady people. Also took over a month to pay off my car and didnt give me full payoff like they said. I had to make a payment on the car I traded and the car I bought bc they took a month to pay it off. Be careful and read everything if you do go here. There are better places though. Dont take a chance on these crooks More

Absolutely unacceptable service! I would give zero stars if I could! I have a 2024 Honda CR-V Hybrid Sport-L AWD with just 10,000 miles on it that I brought into John Hinderer Honda I would give zero stars if I could! I have a 2024 Honda CR-V Hybrid Sport-L AWD with just 10,000 miles on it that I brought into John Hinderer Honda for service this week. I had to wait over two hours for just an oil change and tire rotation. When I got my car back, there were greasy fingerprints all over the driver's door panel, steering wheel, screen, seat controls, and hood release. There were also fingerprints on the exterior mirrors and hood. I opened the engine bay, and oil was spilled all over the engine cover. I was able to remove the oil from all the surfaces except for the engine cover, which is now stained. I will not be bringing either of my Hondas back to this establishment. I will, from now on, be going to Roush Honda in Westerville, who actually cares about their clients. More

Family bought used car $15000 Drove 80 miles NO WARNING LIGHTS ON. Needs $7000 in repairs Junk. They don’t care. Please don’t buy from them LIGHTS ON. Needs $7000 in repairs Junk. They don’t care. Please don’t buy from them More

Always thorough and available. Very helpful and polite! They are honest and their waiting rooms are always clean. Very helpful and polite! They are honest and their waiting rooms are always clean. More

Worst experience I have ever had not only with a car dealership but with ANY business. Made promises that I have in writing that they did not follow through on. This is due to a mistake on their end. Ev dealership but with ANY business. Made promises that I have in writing that they did not follow through on. This is due to a mistake on their end. Even spoke with the manager before making the second trip there, which is 2 hours round trip. Only to get there for the second time and be told they could not hold up in the agreement the manager himself had made. This is after I asked him 3 times the prior day to check the financials because something didn’t add up. He assured me it was accurate. However, after losing half a day of work I was again meet with poor service as I was told they had made an error and the calculations were not accurate on their end. More