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John Hinderer Honda

Heath, OH

4.4
5,495 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,495 reviews

September 06, 2021

The guy at the service desk was super nice and talked to me almost the whole time i was waiting. really enjoyed his company thanks! More

by chelseatanner0614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Judd, Gage Grandstaff
Sep 09, 2021 -

John Hinderer Honda responded

Our pleasure! Thank you for choosing JHH!

September 06, 2021

Greg was amazing … best sales agent I have ever worked with … knowledgable, hard working and caring … he got me the perfect car at the perfect price ! More

by JohnRBairdMd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Greg Grisanti, Dominick Siclari
Sep 09, 2021 -

John Hinderer Honda responded

We are so happy to help you find the perfect car! Thank you very much!

September 06, 2021

Pleasurable experience. No pressure. Very friendly staff. 3rd. Vehicle purchased here and will return again. Everyone at the dealership is very professional and helpful every time. More

by norman4517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Currens
Sep 09, 2021 -

John Hinderer Honda responded

Our pleasure! Thank you for stopping in!

September 06, 2021

Bought a used civic from you guys back in July and it needed a sway bar link and seatbelt fixed, got the sway bar fixed but it’ll be there for the 3rd time for the seatbelt Thursday, every time I call ab More

by jmcgrew09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Dornbirer
Sep 07, 2021 -

John Hinderer Honda responded

jmcgrew, Good afternoon Sir and thank you for your feedback regarding your recent service. Would you mind giving me a call regarding your experience? I'd like to learn more about what you mean with the "runaround." Is there an issue with the parts showing up? Is there something on backorder? A seatbelt would definitely be a special order component as we would not have that as part of a normal inventory stocking item. Please let me know how we can help. Thanks, Justin 740.522.1106

Sep 07, 2021 -

jmcgrew09 responded

Well Justin I bought the car with the seatbelt not functioning properly doesn’t click in on drivers side which I didn’t think I’d be able to even take the car due to it being a safety concern but anyways I was told the part was already ordered and just hadn’t came in for it yet. That is fine I understand parts are hard to get right now due to Covid and all the other crap going on. The thing that bothers me is when the parts department says my part is here 2 different times and it’s still isn’t fixed and I have to bring it back a third time to have it “looked” at so then the correct part can be order or replaced.

September 06, 2021

Matt was a pleasure to work with. Everyone was very kind and courteous. Mitch was a pleasure to work with as well. Everyone was very helpful. More

by conlil21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliana Devries, Mitch Faulkner, Mathew Nelson
Sep 09, 2021 -

John Hinderer Honda responded

Thank you for choosing JHH! We are always happy to help you in any way!

September 06, 2021

Very friendly and professional! We bought the car sight unseen but Daniel kept in touch with me daily. When my car came in it was pulled in with the accessories added and I picked up in a few days! More

by nhogan04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Robson, Daniel Woods
Sep 09, 2021 -

John Hinderer Honda responded

Congratulations on your new ride! We are grateful you chose JHH!

September 06, 2021

Great friendly service with a smile. The staff worked over to ensure I was able to get my car and all paperwork done in same day. More

by ddtheresadyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Waldren, Eric Stephenson, Genny Hartley, Mitch Faulkner
Sep 09, 2021 -

John Hinderer Honda responded

We are happy to help! Thank you for stopping in!

September 05, 2021

On as cross country trip and had transmission issue overheating called thii I d dealer got right and mechanic was awesome as was staff great all around service More

by Dixwil65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gee, Jerrod Ridgeway
Sep 09, 2021 -

John Hinderer Honda responded

We are glad we could help you out! Thank you!

September 05, 2021

The best dealer in Ohio, thank u for the great deal and awesome service, I really appreciate you guys. Thank you very much, thank u More

by Drod8809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Strausz, Greg Grisanti, Jason Snyder
Sep 09, 2021 -

John Hinderer Honda responded

Our pleasure! We appreciate you!

September 04, 2021

From Joseph our salesman to Ron the sales manager to finance and the end result of picking up our vehicle everyone was fantastic. This is not our first experience with this dealership, and we made the d More

by Normankimberly76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron , Jason Snyder, Joseph Currens
Sep 09, 2021 -

John Hinderer Honda responded

Thank you so much for your repeat business! We are always excited to help you however we can!

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