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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

August 06, 2021

They went above and beyond to help me purchase the car I wanted! I will always come back to John Hinderer Honda to purchase my vehicles! More

by jholdcroft15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Genny Hartley, Nick Ruble
August 06, 2021

According to the Multi-Point Inspection Form everything checked out “OK at this time” except the tires will be needing attention in the future. The right fog light is half full of water and doesn’t work! More

by ULMER.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Langley’s name is listed for the inspection
Aug 19, 2021 -

John Hinderer Honda responded

We are sorry that we didn't recommend the replacement of foglight. Apparently we may have missed it, would you like us to schedule you in to have it replaced? Thanks, Justin 740.522.1106

August 06, 2021

Great customer care and they don’t stop until they have done everything they could to get you in a vehicle thank you ! 😃 great job More

by tonylknecht1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Reed, Jerry Bowlby, Dominick Siclari
August 06, 2021

Honda service reps are the best & always willing to help me out. It was something simple but was great explaining how a certain part of my car worked More

by mikewells1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
August 06, 2021

Everyone seems to try very hard. Not sure why it took so long, but we were treated very well thank you. We were just in for an oil change & tire rotation. More

by mawmawpendley
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
August 06, 2021

Scheduling was very easy. Staff was very friendly and welcoming. Shuttle service to my work was very much appreciated. No problems or complaints. Thanks for the great service More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway, Allison Ridenour
August 06, 2021

Asked for an oil change & after 90 minutes, I was still waiting. Turns out my car was ready 45 minutes earlier but nobody told me. Also, someone scratched my steering wheel in 2 places. Unacceptable More

by elspunky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Namowicz, Luis Romero
Aug 19, 2021 -

John Hinderer Honda responded

elspunky, Thank you so much for your feedback and we are sorry that your service was delayed. Can you ring regarding your wheels, we would love to revisit this when you have some time. Thanks, Justin 740.522.1106

August 06, 2021

Took two trys to fix the problem and then the vehicle was not delivered when promised had to call the next day when we didn’t get the vehicle back More

by baz23341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero, Jerrod Ridgeway
August 05, 2021

Service was absolutely terrible. Rude to talk with and lied straight our faces about calling us and saying our car was done. Will honestly never bring the car back to this Honda to get serviced. More

by ksands1444997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gage Grandstaff
Aug 05, 2021 -

John Hinderer Honda responded

Thank you so much for your feedback on your recent service experience with us. We want to make sure that we are delivering highest level of customer service with every opportunity. Would you mind giving me a call to discuss your experience? Thanks, Justin 740.522.1106.

August 05, 2021

Excellent service. I got exactly what I was asking for and looking for in a vehicle and service. Thank you for your time and effort More

by Briannalynne81515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rainier, Genny Hartley
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