
John Hinderer Honda
Heath, OH
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The dealership is a well oiled machine. The staff is knowledgeable about their products. Ken Thurman was very professional to work with. The dealership was a pleasant and friendly place to deal with. knowledgeable about their products. Ken Thurman was very professional to work with. The dealership was a pleasant and friendly place to deal with. More
The same day service appointment is great my car was fixed and I was out of there in 1 hour. They only thing is a code didn’t get cleared so I had to drive from Zanesville again the next day to get the fixed and I was out of there in 1 hour. They only thing is a code didn’t get cleared so I had to drive from Zanesville again the next day to get the problem fixed. Luis checked me in, he was very nice and got the problem fixed right away. More
I was very disappointed in the service of that you can reach me at 740 6428838. I was very disappointed in how I was told at the service desk. I called twice and they did not let me speak to no one. When reach me at 740 6428838. I was very disappointed in how I was told at the service desk. I called twice and they did not let me speak to no one. When I asked him about John and Sean I said they had no one there. That was the second day when I picked up my car. I never had a call from them at all about my car or how to fix it. My daughter had to take care of it because I was very upset. And it only had a flat and I tried all day to get a hold of them on a Sunday but they was too busy to even call me back which was bad.. I wish you could call so I can explain this to you. The car was only two weeks old Thank you for your service. More
Walked in early to meet with Dominik Currance at 10:00 am and after several calls by members of the staff he did not show up nor would he answer his phone. We should have walked right then but it was an urge and after several calls by members of the staff he did not show up nor would he answer his phone. We should have walked right then but it was an urgent need and we ended up with a salesman who helped us, five hours later we drove off in a new HR-V. Our finance process was seamless but took way too long from the time we had settled to our actual getting in the guys office...Honda has several offers listed that would have reduced the price of the vehicle, but because of the current CHIP situation, they are not inclined nor feel obligated to add or offer any discounts even for VETERANS (unless you have retired or are currently active) apparently Honda doesn't feel that VETERANS with 9 years of service deserve a measly 500$ discount. Advertised lease deals were not offered nor did any one offer to help in this regard, you have to ask and you still may not receive any fractional discount. "Dog days of summer" offer is currently being advertised on TV but the $950.00 service package is likely what you will end up paying for. More
Upon arriving to dealership we where greeted in a very professional friendly manner . Josh told us about our service informed us on the time it would take and then made sure we knew were the restrooms w professional friendly manner . Josh told us about our service informed us on the time it would take and then made sure we knew were the restrooms where and invited us to wait in the lounge area offered us drinks/coffee and snacks! Don't get much better than this! great, great service! More
The experience was very pleasant, but there were a few issues. We've already had to replace the battery. We were told that the car had been thoroughly cleaned, yet when we moved the seats back to access issues. We've already had to replace the battery. We were told that the car had been thoroughly cleaned, yet when we moved the seats back to access the battery, there was candy, french fries and just plain gunk under the seats and around the battery. We had to completely scrub and vacuum not only the floors but the seats which were very stained. More
I have worked with you guys for years and it is always a pleasure. Nick was great and made the process easy. Everyone is always super friendly and professional. There is a reason I keep going here and that pleasure. Nick was great and made the process easy. Everyone is always super friendly and professional. There is a reason I keep going here and that is the outstanding customer service. Thanks guys! More
I scheduled a late appt so would get it quickly and get out. Price was not disclosed and was almost twice what I paid last time for same service out. Price was not disclosed and was almost twice what I paid last time for same service More