
John Hinderer Honda
Heath, OH
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The young man who waited on me was extremely knowledgeable, efficient and nice. Service was great. My wait inside was comfortable. Even had a cup of coffee served while I waited by a sweet lady knowledgeable, efficient and nice. Service was great. My wait inside was comfortable. Even had a cup of coffee served while I waited by a sweet lady. Thank everyone. More
Had car towed to dealership for oil to be checked as it was serviced two weeks prior and smelled like fuel, and also asked for engine air filter to be changed if needed; furthermore, I had also asked for b was serviced two weeks prior and smelled like fuel, and also asked for engine air filter to be changed if needed; furthermore, I had also asked for battery terminal to be cleaned from corrosion. The only thing that Honda applied was a diagnostic computer check costing over 150$. Upon “completion” of my vehicle according to Honda, I noticed nothing I had asked was done for service. Also, there are wrong screws holding the engine air filter in, and also loose bolts. The service manager said my car was driven 12 miles, however, the paperwork upon receipt of diagnostic check said only a single mile of change from whence it came; and according to them: upon completion. I cleaned my battery myself and discovered that battery needed replacement; then, I had my oil changed at another service department, and I still need screws for my engine air filter that are correct. More
Excellent service. Always through. Very friendly. Helpful with suggestions for floor mats, window tinting or things to enhance your vehicle. But not demanding or pushy. with suggestions for floor mats, window tinting or things to enhance your vehicle. But not demanding or pushy. More
Took my car in for body repair and looks like new. On the way out, tire pressure indicator came on so I stopped by the service department and they addressed it. Great customer service, thanks so much! way out, tire pressure indicator came on so I stopped by the service department and they addressed it. Great customer service, thanks so much! More
Got me right in. Very efficient and thorough. Waiting room very nice. Hostess was outstanding. Car wash. Found nail in tire. Prices were reasonable. Pleased. room very nice. Hostess was outstanding. Car wash. Found nail in tire. Prices were reasonable. Pleased. More
Dominic was fantastic. He really made us feel comfortable and listened to our needs. He was very personable. Jerry was also great. He made sure to get us the best deal possible with staying under our budget. and listened to our needs. He was very personable. Jerry was also great. He made sure to get us the best deal possible with staying under our budget. Overall very happy More
Jon was amazing. He kept me informed every step of the way. He was very accommodating and made me feel important. Amazing experience! When I’m ready to purchase a new car I will be looking here as well. way. He was very accommodating and made me feel important. Amazing experience! When I’m ready to purchase a new car I will be looking here as well. More
I really like how clean, and well lit up the dealership is. Having it open till 9pm is a plus and lifetime car washes is bonus on the cake. is. Having it open till 9pm is a plus and lifetime car washes is bonus on the cake. More
I waited in the lobby for my service and the lobby is very nice! I love the snacks and refreshments, and the seating area is comfortable. The oil change and inspection was good as well, and the advisor w very nice! I love the snacks and refreshments, and the seating area is comfortable. The oil change and inspection was good as well, and the advisor was very friendly and knowledgeable. Thanks! More