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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

July 29, 2021

The young man who waited on me was extremely knowledgeable, efficient and nice. Service was great. My wait inside was comfortable. Even had a cup of coffee served while I waited by a sweet lady More

by french452.jf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
Jul 29, 2021 -

french452.jf responded

Thanks for making my auto service pleasant and easy

Jul 29, 2021 -

John Hinderer Honda responded

Our pleasure! We are happy to help! Thank you for choosing JHH!

July 29, 2021

Had car towed to dealership for oil to be checked as it was serviced two weeks prior and smelled like fuel, and also asked for engine air filter to be changed if needed; furthermore, I had also asked for b More

by Pargeonrandy30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob Dornbirer, Luis Romero, Jerrod Ridgeway
Aug 21, 2021 -

John Hinderer Honda responded

Thank you so much for your feedback on your recent service experience. Did you get your issues resolved on your vehicle? Please feel free to give me a ring to discuss. Thanks, Justin 740.522.1106.

July 29, 2021

Excellent service. Always through. Very friendly. Helpful with suggestions for floor mats, window tinting or things to enhance your vehicle. But not demanding or pushy. More

by bmceachern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Keith, Luis Romero, Heber Luna
Jul 30, 2021 -

John Hinderer Honda responded

We appreciate your feedback! Thank you for choosing JHH!

July 29, 2021

Took my car in for body repair and looks like new. On the way out, tire pressure indicator came on so I stopped by the service department and they addressed it. Great customer service, thanks so much! More

by COURTNEYHELT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
Jul 29, 2021 -

John Hinderer Honda responded

Our pleasure! Thanks for stopping in!

July 28, 2021

Got me right in. Very efficient and thorough. Waiting room very nice. Hostess was outstanding. Car wash. Found nail in tire. Prices were reasonable. Pleased. More

by dmmcnabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Grandstaff, Allison Ridenour
Jul 28, 2021 -

John Hinderer Honda responded

Thank you for choosing JHH!

July 28, 2021

Dominic was fantastic. He really made us feel comfortable and listened to our needs. He was very personable. Jerry was also great. He made sure to get us the best deal possible with staying under our budget. More

by crh91412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bowlby, Dominik Currence
Jul 28, 2021 -

John Hinderer Honda responded

We are so happy to hear this! Thank you very much for choosing JHH and enjoy your new vehicle!

July 28, 2021

Like the ability to call and receive service in a timely manner.Do not like the confusion associated with this transaction.Prices are way high More

by rop100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashleigh Suttles
Aug 05, 2021 -

John Hinderer Honda responded

rop100, Thanks so much for your feedback. We work very hard to make sure that we are offering the best service at competitive rates, would you mind giving me a call to discuss your perspective? Thanks, Justin 740.522.1106.

July 28, 2021

Jon was amazing. He kept me informed every step of the way. He was very accommodating and made me feel important. Amazing experience! When I’m ready to purchase a new car I will be looking here as well. More

by CCARR870
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Waldren, Jon Gialluca, Daniel Woods
Jul 29, 2021 -

John Hinderer Honda responded

Thank you so much for the kind review! We are happy to help any time!

July 28, 2021

I really like how clean, and well lit up the dealership is. Having it open till 9pm is a plus and lifetime car washes is bonus on the cake. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lybarger, Dominick Siclari
Jul 28, 2021 -

John Hinderer Honda responded

A clean car is a happy car! Thank you so much for stopping by!

July 28, 2021

I waited in the lobby for my service and the lobby is very nice! I love the snacks and refreshments, and the seating area is comfortable. The oil change and inspection was good as well, and the advisor w More

by HALBAEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Barrows, Gage Grandstaff
Jul 28, 2021 -

John Hinderer Honda responded

Our pleasure! Thank you so much for choosing JHH!

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