Back

John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

Directions

By Type

Showing 5,492 reviews

July 23, 2021

We purchased the Platinum Advantage Program from you when we bought the car. I am at about 17,000 miles. I was told I needed the rear differential fluid changed and it would be $199. I declined and did some More

by ateach1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Barrows
Aug 05, 2021 -

John Hinderer Honda responded

ateach1, Thank you so much for your feedback on your recent service experience here with us. We certainly want to make sure that we offer the correct services to our clients regardless of their sex, and we hope you weren't offended. Your Honda monitors your driving distance, runtime, speeds etc. and will turn on the suggested services based use. It sounds like your HR-V was due for rear diff fluid exchange, however it is your decision on if you would like to perform the service, we ultimately just want to inform you of your vehicles needs. As for the Platinum Advantage, it does offer you a host of premium ownership upgrades, some of which include synthetic oil services and tire rotations. It doesn't include fluid exchanges such as: Transmission, Rear Differential or Coolant. We certainly appreciate your business and I would be more than happy to discuss it with you by phone, can you give me call? Thanks, Justin 740.522.1106.

July 23, 2021

Very pleased the way they treated us. Good knowledge about cars great service and we walked out of there with a nice car, Honda Civic More

by simrist2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lybarger, Miguel Parra
Jul 23, 2021 -

John Hinderer Honda responded

Congratulations on your new Civic! Thank you for choosing JHH!

July 23, 2021

I have no complaints you guys are awesome and always have been to me I will continue to buy my cars from you guys always More

by crystaljanelle32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Keith, Jerry Bowlby
Jul 23, 2021 -

John Hinderer Honda responded

We appreciate this so much! Thank you for your continued business! We are always privileged to help!

July 23, 2021

Prompt, efficient, clean. Waited on site while regular maintenance was being completed. I was done in 45 minutes and smelled fresh baked cookies the entire time. Very nice and welcoming More

by SdC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
Jul 23, 2021 -

John Hinderer Honda responded

Thank you for your review! We appreciate you!

July 23, 2021

Friendly and efficient. Waiting area was vey clean and the employee working in the service center was friendly. She offered drinks and snacks to people waiting for their car to be serviced More

by pmadden52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
Jul 23, 2021 -

John Hinderer Honda responded

Thank you very much for choosing JHH! We are so glad you had a great experience!

July 22, 2021

First of all Shaun Wint was the best! He is honest and listens and was so very nice! Every one was really wonderful and I finally got the car I wanted I am so in love with it! More

by khoover3563
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vericella, Cody Ketter, Shaun Wint
Jul 23, 2021 -

John Hinderer Honda responded

Congratulations! We are happy to hear you love it! Thank you for choosing JHH!

July 22, 2021

Quick service appointment availability/scheduling Courteous to customers issues and resolved in a timely manner. Awesome service Vehicle was returned in less time than quoted More

by rusnakfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
Jul 22, 2021 -

John Hinderer Honda responded

Thank you for choosing JHH!

July 22, 2021

Make sure when they give you a estimate its they final exact amount you will have to pay. Got a estimate and my bill was 500 dollars more More

by tonikb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
July 21, 2021

I’m always very satisfied with the service at John hinderer Honda. My most recent visit was for oil change and tire rotation which was done in a timely manner. More

by annef0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Farrington
Jul 22, 2021 -

John Hinderer Honda responded

We are happy to help! Thanks for stopping in!

July 21, 2021

This dealership is great. After being Chevy owners for years, we’ve switched to Honda. The employees are really nice and always helpful. The place is always neat, clean and well cared for. We love the coo More

by Pat C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Cody Ketter, Greg Grisanti, Genny Hartley
Jul 22, 2021 -

John Hinderer Honda responded

Thank you so much! We are so happy to hear this! You are always welcome at JHH!

...
172
...