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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

July 19, 2021

Very pleasant. Went as usual. Will be back again. Only dealt with Phillip so I can not rate anyone else. Very relaxing atmosphere. I have already recommended More

by Ziadeh’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Barrows
Jul 19, 2021 -

John Hinderer Honda responded

We greatly appreciate your recommendations! Thank you for choosing JHH!

July 19, 2021

This was my first visit to service center. Upon pulling to back, I slowly started approaching the doors where apparently they worked on the cars and was rudely told to stop. The service techs were giving m More

by beckygrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Namowicz
Aug 21, 2021 -

John Hinderer Honda responded

Becky, We are sorry if your experience with us didn't go as planned. It sounds like we could have done a better job in helping you find our service drive. Traffic flow and safety is always a major concern for us here at the dealership, and I am sorry if you were made to feel badly if you weren't travelling in the right direction or in the right place. Hope to see you again soon, and we will work to get you in the right place! All the best, Justin.

July 19, 2021

I can only comment on the sales department. Nick was great and everyone was friendly. The manager was willing to negotiate, so we only went a little over budget. I feel we got a reliable car for our gra More

by peggyjarvis1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady who offered to setup was friendly., Miguel Parra, Nick Ruble
Jul 22, 2021 -

John Hinderer Honda responded

We are confident you will find service is just as good to work with! Thank you for choosing JHH!

July 18, 2021

Greg was super helpful and got everything I needed. He answered all my questions and made sure that all my concerns were addressed. He’s phenomenal. More

by keelycalvert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Ketter, Greg Grisanti, Jason Snyder
Jul 19, 2021 -

John Hinderer Honda responded

We are glad to hear it! Thank you for choosing JHH!

July 17, 2021

Daniel Wood was very friendly polite and helpful. He did everything he could to help me.. I was there a few hours and he was there the whole time with me More

by brendabailey590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Jerry Bowlby, Daniel Woods
Jul 19, 2021 -

John Hinderer Honda responded

We are happy to hear you had a great experience! Thank you for taking the time to leave us a review!

July 17, 2021

You all do a great job! and we really appreciate it.The service team does a really great job and they treat you like family! More

by shall2375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
Jul 19, 2021 -

John Hinderer Honda responded

Thank you very much! We appreciate you!

July 16, 2021

The service is great Genealy Im very satisfied everything but sometimes the prices I think it’s a little higher than what I can afford More

by chuck_siu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer, David Streets
Jul 16, 2021 -

John Hinderer Honda responded

We appreciate your feedback and thank you for choosing JHH!

July 16, 2021

They were very helpful and efficient. The facilities were very clean. They answered all question patiently. There were lots of good snacks. We had a good experience More

by blarimer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Greg Grisanti, Jason Snyder
Jul 16, 2021 -

John Hinderer Honda responded

We're glad you had an excellent experience! Thank you for leaving us a review!

July 16, 2021

The lady hosting the waiting area was great! She was very helpful and courteous. The treats were also very good. This makes my waiting much easier More

by X862458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
Jul 16, 2021 -

John Hinderer Honda responded

We are glad to hear that! Thank you for choosing JHH!

July 16, 2021

Salesman was good but a bit slow during the process wish he could’ve moved a bit faster. Also, the financing was changed and I had to resign all of the paperwork. More

by dafne71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Wint, Genny Hartley, Jason Snyder
Jul 19, 2021 -

John Hinderer Honda responded

Thank you for your feedback. We are grateful you chose JHH!

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