
John Hinderer Honda
Heath, OH
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Service department employees are wonderful. They are kind and went out of their way to keep me comfortable and get the job done probably and within the estimate they gave me. Plus fixed an issue I didn’t ask and went out of their way to keep me comfortable and get the job done probably and within the estimate they gave me. Plus fixed an issue I didn’t ask about! More
Customer service is great from check in to check out. Was extremely busy . Thank you for drinks and snacks . The reception lady is a hoot . What needs attention: the waiting area carpet and chairs need steam extremely busy . Thank you for drinks and snacks . The reception lady is a hoot . What needs attention: the waiting area carpet and chairs need steamed cleaned . More
We've been dealing with John Hinderer Honda since 2013 and I feel like I'm in good hands when I need service. I've developed a good working relationship with Jason Culver and I trust him to be my go-to gu and I feel like I'm in good hands when I need service. I've developed a good working relationship with Jason Culver and I trust him to be my go-to guy. More
Great service representative. Dash was not cleaned all the way. They alway miss something on their detailing service. Work was done in good time. Will return the way. They alway miss something on their detailing service. Work was done in good time. Will return More
My experience with dropping off and getting my car detailed was poor. It started with Bryan my service "advisor." I dropped off my car at 8am. I arrived at 4:45pm and Bryan switched his name out on detailed was poor. It started with Bryan my service "advisor." I dropped off my car at 8am. I arrived at 4:45pm and Bryan switched his name out on the paper work. I received no call from Bryan even though he had taken my number. The car was not done and worse it could not be found for 15 minutes. I sat and waited 2 hours for the detail to be . completed. This place had my car 11 hours. Sadly no one in management was the least bit apologetic for my inconvenience. More
Amy was a fantastic representative of John Hinderer Honda. She made things easy and fun. The vehicle was in great condition when it was brought out, ran great, no issues at all. Honda. She made things easy and fun. The vehicle was in great condition when it was brought out, ran great, no issues at all. More
I have always had good service from this dealership since I moved from Indiana. My old CRV was still in good condition until I bought a new one from John Hinderer. I moved from Indiana. My old CRV was still in good condition until I bought a new one from John Hinderer. More
Lights on dash came on . Went in to check them. Just a glitch but they happily fit me in and assured me . Always a friendly and informative staff. glitch but they happily fit me in and assured me . Always a friendly and informative staff. More
I really appreciateded the fact that every employee greated me with a smile or kind words. I was offered water, and a charger by a gentleman who wasnt even my salesman. Very much appreciated! Justin greated me with a smile or kind words. I was offered water, and a charger by a gentleman who wasnt even my salesman. Very much appreciated! Justin searched for weeks to find me the perfect vehicle. Sending me constant photos until he found my perfect vehicle! Everyone who helped with my vehicles purchase made my car buying experience top notch 👌 More