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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

April 02, 2021

It took entirely too long for an oil change and alignment. Two hours is quite excessive for this service to be completed. My daughter was late to work because it took so long. More

by beckerck
Price
Recommend Dealer
No
Employees Worked With
Luis Romero
Apr 13, 2021 -

John Hinderer Honda responded

Thanks so much for your feedback regarding your recent service and oil service. We certainly want to make sure that we are meeting your expected time frame. You mentioned that your daughter's vehicle was aligned, did we complete any other additional services beyond: Oil Service, 45 point inspection, alignment check, 4 wheel alignment, manufacture review, car wash and delivery? Did our service advisor offer an estimated time frame to complete everything? Did we offer to take her to work and bring her car over? Did she have an appointment and if so what day was it that she was here? Thanks so much again! Justin 740.522.1106

April 02, 2021

Luis was so kind and courteous. He went out of his way to make sure my daughter and my own oil change appointments were done in a timely manner. He was very friendly and made sure we felt comfortable wit More

by MRSTPIERCE2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sowles, Luis Romero
Apr 02, 2021 -

John Hinderer Honda responded

Thank you for the kind review. We're glad to hear your visit went so well!

April 01, 2021

The staff was friendly. Your customer service is delightful. The person in charge of my car repair was checking on me several times and asked if I needed anythjng. More

by judydharrison68@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
Apr 02, 2021 -

John Hinderer Honda responded

We appreciate your feedback! Thank you for choosing JHH!

April 01, 2021

Fast , friendly service. I will be taking my car back there for all my service needs.. I will tell my friends and family to go there More

by tracope1549
Recommend Dealer
Yes
Employees Worked With
Bryan Namowicz
Apr 02, 2021 -

John Hinderer Honda responded

This is the best review to receive! Thank you so much!

March 31, 2021

Great service as always, it’s nice to have dependability when it comes to having your car worked on. Will definitely recommend to family & friends. More

by smoochie24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
Apr 02, 2021 -

John Hinderer Honda responded

We're so grateful for your recommendations. Thank you for your feedback!

March 31, 2021

Our salesmen was knowledgeable and very courteous to us all the others made us feel welcomed and the process was handled as quickly as possible More

by renagadeforgod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanfranc
Apr 02, 2021 -

John Hinderer Honda responded

Thank you for choosing JHH! We appreciate you!

March 30, 2021

Amazing experience and everyone was super helpful. They did everything to make sure we drove away in a nice reliable vehicle that’s going to last. Highly recommend! More

by austinhickey2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver, Justin Edwards, Mitch Faulkner
Apr 02, 2021 -

John Hinderer Honda responded

We are so glad you like your new vehicle! Enjoy it! Thank you!

March 30, 2021

Felt like I dealt with a lot of different people, weren’t as transparent as I would have liked around some of the cost and fees. Product is incredible, you don’t have to be great when your product is... More

by nathan.speiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Strausz, Justin Edwards
Apr 12, 2021 -

John Hinderer Honda responded

Nathan, Thanks so much for your feedback! Would you mind giving us a ring and letting us know what we could do better to meet your expectations with our associates Sir? Thanks, Justin 740.522.1106

March 30, 2021

Easy to work with and found the car we took home. Went over what we got when buying the car and the Warr for the hrv. More

by burk36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Packham
Apr 02, 2021 -

John Hinderer Honda responded

Thank you very much for choosing JHH!

March 30, 2021

Excellent sales department knowledgeable on all models. We’re very easy to work with. The service department has always been great. We are on our third Honda for a total of thirty years. Look More

by kayak274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Zach Weisend, Eric Stephenson, Kyle Lyons, Cody Ketter, David Streets, Jason Snyder
Apr 02, 2021 -

John Hinderer Honda responded

Wow! That is quite a long time! Thank you so much for letting us be a part of your Honda journey!

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