John Hinderer Honda

Very pleased with you would rent a car from you from now on thank you very much Amy Smith you are so very nice Great job on thank you very much Amy Smith you are so very nice Great job More

First, everyone, including the service manager, is very polite at John Hinderer Honda; however, after a routine oil change, I was told that there was transmission fluid leaking from the passenger spindle a polite at John Hinderer Honda; however, after a routine oil change, I was told that there was transmission fluid leaking from the passenger spindle and that the axle would need to be replaced at a cost of $1200. I was told if I didn’t fix it, the boot would fail and make the car inoperable. Finally, I was told that this was some what of an immediate concern. It was marked “red” on the service report. Please note that the repair and associated mechanical problems for a leaky spindle versus a leaky boot are completely different. I took the vehicle home, looked for the leak and could not find it. I took it to another mechanic who lifted the car and could not find it either. Finally I looked up the proper repair for a leaky spindle, which is a replacement seal. Average cost is $300. Even if the axle needs replaced because of a leaking boot, the average cost is $800. This is borderline fraudulent behavior as I fully believe if I did not research the issue myself, John hinderer honda would have charged me $1200 on the spot to fix a problem that never existed. update: I realized that I initially inadvertently selected the wrong service manager when I inputted this review. That has been corrected; however, I did receive a “random” password change request by email for my dealer rater account. I did not make this request. My best guess is that someone else made the request to hack the account, the timing of which is very odd. More

Great experience. Everyone was friendly and made the process as smooth as possible. All questions were answered. Greg and David are both very highly recommended. process as smooth as possible. All questions were answered. Greg and David are both very highly recommended. More

Service department is fantastic. Everyone is very friendly, and the job was completed in a timely fashion. The lady that works in the service waiting area is very nice also. friendly, and the job was completed in a timely fashion. The lady that works in the service waiting area is very nice also. More

Excellent service. Very kind telephone conversations adding great details to questions we asked. The work done on our vehicle was awesome! Absolute honesty with pick up times, as well! adding great details to questions we asked. The work done on our vehicle was awesome! Absolute honesty with pick up times, as well! More

I dropped my vehicle off for oil change and nobody called me when it was finished and the oil change sticker inside the vehicle is all wrong, it’s for another vehicle. me when it was finished and the oil change sticker inside the vehicle is all wrong, it’s for another vehicle. More

Everyone went out of their way to help us and were very very friendly. It was a very nice experience and felt very comfortable.Will definitely recommend John hinderer Honda to our friends very friendly. It was a very nice experience and felt very comfortable.Will definitely recommend John hinderer Honda to our friends More

Phillip gave excellent service. Explained the details and took note of my concerns in a friendly and professional manner. Nice waiting room with snacks. Will be back. Kyle was very helpful and kind when took note of my concerns in a friendly and professional manner. Nice waiting room with snacks. Will be back. Kyle was very helpful and kind when purchasing a cargo mat. Much appreciated. More