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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

March 23, 2021

The service department was pretty busy so my wait was longer than usual for an oil change but the main waiting room was nice amd well kept. More

by The Foraker family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Streets
Mar 24, 2021 -

John Hinderer Honda responded

We appreciate your feedback! Thank you!

March 23, 2021

Very nice and courteous. They help me set up my dash board and worked with me to buy the car. Thanks to all who helped More

by trenab1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Alexis Waldren, Zach Weisend, Eric Stephenson, Cole Reed
Mar 24, 2021 -

John Hinderer Honda responded

Our pleasure! Thank you for shopping with us!

March 23, 2021

Wonderful experience!!! We will definitely come back for all of our purchases! Great staff and great service. We love our new Jeep! best around by far. More

by Jessica.spellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Edwards
Mar 24, 2021 -

John Hinderer Honda responded

It was our pleasure! Enjoy your new Jeep! (Jeep Wave)

March 23, 2021

Vary quick getting back to me about the 4 Runner every one was nice Greg was great to work with would recommend him and the dealership family and friends More

by Louie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Jennifer Shackelford, Greg Grisanti
Mar 24, 2021 -

John Hinderer Honda responded

Thank you very much for choosing JHH!

March 23, 2021

This was my first visit to Hinderer. I had made an appt., but when I arrived, Bryan had not put my service needs into the system. Because of this, the parts needed were not in stock, causing me to wait 5 ho More

by man4258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Namowicz, Jason Culver
Apr 12, 2021 -

John Hinderer Honda responded

man4258, So sorry to hear about your experience:( Did we get your service invoice settled properly for you? Please let me know, thanks! Justin 740.522.1106

Apr 12, 2021 -

man4258 responded

No, it was not. I reached out to Jason immediately when I got home and realized the discrepancy between what he had quoted me ($240 adjustment) versus the actual amount credited on the invoice ($100). I never had any follow up from him.

Apr 14, 2021 -

John Hinderer Honda responded

man4258, Thank you so much for your response, I have the Repair Order here and would be happy to discuss it with you, what is the best number and time to reach out to you? Thanks! Justin 740.522.1106.

March 22, 2021

Jacob was Great in the service department. My tire pressure wasn't checked during oil change. Tires pressure when I got home was 38-40 PSI. My problem was being blown off of a 9am appointment I had sc More

by BEvans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Hinderer, Jacob Dornbirer
Mar 24, 2021 -

John Hinderer Honda responded

BEvans, Thank you so much for your feedback on your recent experience with our dealership. Im really sorry, however I did not have any appointment with you on my schedule for Saturday. I hope I didn't make a mistake? I did have several other appointments on Saturday and it would be highly unusual for me? Would you mind sharing with me how you felt "belittled"? Did you have the opportunity to meet with someone? Thanks, Justin.

March 22, 2021

I think it’s nice place to buy a vehicle. Everybody was friendly and respectful . Would def send people to their car lot. Pretty legit spot to buy a car More

by lionteamrealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Curtis Smart
Mar 24, 2021 -

John Hinderer Honda responded

Thank you for the feedback and for choosing JHH!

March 22, 2021

I’ve been taking vehicles to Hohn Hinder for service since buying a CRV from them. Their work has always been excellent. And I feel like I can trust them. More

by larrybrown43011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Namowicz, Ryan Rainier
Mar 24, 2021 -

John Hinderer Honda responded

We are so grateful for your repeat business! Thank you!

March 22, 2021

Greg Grisanti was a complete pleasure to work with on the car! And I would ask for him if I come back again and would recommend him. More

by Maria Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the finance person's name but they were very nice., Miguel Parra, Greg Strausz, Cody Ketter, Greg Grisanti
March 22, 2021

great dealership the staff will go above and beyond to help you out in anyway they can i've bought all my vehicles from them and will continue . More

by Tammy M Dunlap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Alexis Waldren, Cole Reed
Mar 24, 2021 -

John Hinderer Honda responded

We are proud of our team! Thank you for your repeat business. We appreciate you!

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