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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

March 12, 2021

Eric found me my dream car! Everyone who helped was very friendly and kept the process moving. Overall an amazing experience! Thanks again Eric & the team! More

by housela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack in collision center was awesome as well! , Ron Strong, Eric Stephenson, Genny Hartley, Rebecca Robson
Mar 15, 2021 -

John Hinderer Honda responded

We're so happy you found your dream car! Enjoy it and thank you for choosing JHH!

March 12, 2021

Greg was FANTASTIC to work with.He msde it so easy. He is very knowledgeable about his product. A really nice guy. The entire staff was great. More

by Suepettit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Greg Grisanti
Mar 15, 2021 -

John Hinderer Honda responded

Thank you for choosing JHH! Enjoy your new vehicle!

March 11, 2021

Clean good atmosphere, the service and part's department helped me get me and my car back on the road after a hatch malfunction. All around great experience. More

by joseph_glaub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong
Mar 15, 2021 -

John Hinderer Honda responded

Thank you for your feedback! We're happy to help!

March 11, 2021

This was my second preowned vehicle I bought from them . This was my second preowned vehicle I bought from them . The first was a great with no issues from sales to finance. The second one I bought over 2 More

by larry g
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Goldston
Mar 21, 2021 -

John Hinderer Honda responded

Thanks so much Larry G for your feedback. Did you get your windshield chip repaired yet? Please let me know, thanks Justin. 740.522.1106

Mar 23, 2021 -

larry g responded

No i didnt . I talked to a safelite and they said that it might not work due to dirt getting into the chip due to waiting so long . I still have not heard from any of your employees about this issue ! Being said i have worked in the automotive business for over 37 years and would never leave a customer wondering if i made the right choice in buying from your dealership.

March 11, 2021

Very nice place and Curt was great to work withHad a Very nice place and Curt was great to work with Had a great selection of Honda Accords - love my car . Will definitely refer friends looking for a Ho More

by Heidinugent50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Smart
Mar 15, 2021 -

John Hinderer Honda responded

We're so grateful to hear that! Enjoy your new vehicle!

March 11, 2021

Friendly, Efficient, Followed covid protocal! Clean comfortable waiting area and restrooms. Receptionist in waiting area very attentive, offered fresh coffee. Easy access to dealership.. Good signage More

by millervillejudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
Mar 15, 2021 -

John Hinderer Honda responded

Did you get a cookie? ;) Thank you for the excellent review! We appreciate you!

March 10, 2021

Customer service here is exceptional. I was greatly impressed with the way everyone, and I mean everyone, treated me with respect and made my car buying experience quick, easy, and enjoyable. No pressu More

by wrt1406
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, I would also like to give a 5 star to the finance person but I don't remember his name., Miguel Parra, Michael Lanfranc, Cody Ketter, Mason Packham
Mar 11, 2021 -

John Hinderer Honda responded

Thank you very much! Your positive feedback means so much to us!

March 09, 2021

Every time I come in to have car serviced there is always someone new at the desk. The turnover in that position I feel hurts the customer service aspect. They are never very knowledgeable and it is probably More

by jonettamcnerney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack Farrington
Apr 15, 2021 -

John Hinderer Honda responded

Jonetta, Thank you so much for your concern, and we understand we want to make sure you feel like we are consistent. In fact, Zach Farrington, the gentleman that helped you has been with us for 9 years. Is there a specific Service Advisor you prefer to work with it? Most of our Service staff is extremely tenured, although they do share different work schedules at times.

March 09, 2021

Fast service. Mr.. Streets was so helpful and patience with me. When I visit this office everybody is amazing and always smiling. Thanks everybody for your dedication. More

by kimbristol0519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Streets
Mar 10, 2021 -

John Hinderer Honda responded

Our pleasure! Thank you so much for choosing us!

March 09, 2021

We came in with a problem and the staff fixed it on the spot!!!! At a fair price. They even helped with a car wash afterwards. More

by winterS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver, Joshua Long
Mar 10, 2021 -

John Hinderer Honda responded

We're happy to help! Thank you for choosing JHH!

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