
John Hinderer Honda
Heath, OH
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They always do 5 star service with me so nice and friendly very nice area to wait for service .Highly recommend you try this place friendly very nice area to wait for service .Highly recommend you try this place More
I had a tire I was told needed replaced that I had towed in as a “flat”. That was 3 weeks prior. The new tire list air shortly after this service. After a second time of pressure being low, I called in and in as a “flat”. That was 3 weeks prior. The new tire list air shortly after this service. After a second time of pressure being low, I called in and was told to bring it by after work. I did so, The service tech took my key and said they would look at it. They showed me to the waiting area. I did not have a single person come and update me at all. I had to walk back out 2 hours later and see what was going on. That’s when a different tech told me they were replacing the valve stem on the NEW tire. It was not finished until 3 plus hours after I walked in. I normally have fantastic customer service with John Hinderer. This was definitely not the case last night. More
They have a great sales force as well as service department. They stand behind what they sell. They are courteous and help you on any way they can. They are number one in my book. department. They stand behind what they sell. They are courteous and help you on any way they can. They are number one in my book. More
I appreciated getting an appointment for the same day. As usual, service was excellent: staff was pleasant and knowledgeable, service was done in a timely manner, waiting in the lounge area was a pleasa As usual, service was excellent: staff was pleasant and knowledgeable, service was done in a timely manner, waiting in the lounge area was a pleasant experience (in spite of a few individuals who were ignoring covid mask and distancing stipulations). More
Fast immediate service, issue with tire which was handled immediately. Fender issue, appears ok. Fender issue not sure. Can think of any other thing to say immediately. Fender issue, appears ok. Fender issue not sure. Can think of any other thing to say More
It was a very easy process working with the sales team. They listened to what I wanted and offered options for what would fit my needs. I walked out with a great deal on a new car. They listened to what I wanted and offered options for what would fit my needs. I walked out with a great deal on a new car. More
My wife and I were treated courteously. We were impressed with the competence of the entire team and also with the good coordination from test drive to financing to final instructions. We will cer impressed with the competence of the entire team and also with the good coordination from test drive to financing to final instructions. We will certainly recommend Hinderer Honda to everyone. More