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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

March 09, 2021

Excellent waiting room, nice staff, not too long for service to get done. This is just to fill the requirement of having 25 words. honda More

by GS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer, Adrian Kelley
Mar 10, 2021 -

John Hinderer Honda responded

By our count, you were right on the money at 25 words! ;) But on a serious note, thank you for the 5-star review!

March 09, 2021

They always do 5 star service with me so nice and friendly very nice area to wait for service .Highly recommend you try this place More

by sc43089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Farrington, Jay Whitehead, Josh Wells, Jacob Dornbirer, Thomas Judd, Wes Gee, Scott Vanantwerp, Phillip Barrows, Isaiah Gulley, Adrian Kelley
Mar 10, 2021 -

John Hinderer Honda responded

Thank you for such kind words! We appreciate you!

March 09, 2021

I had a tire I was told needed replaced that I had towed in as a “flat”. That was 3 weeks prior. The new tire list air shortly after this service. After a second time of pressure being low, I called in and More

by cindyroe0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob Dornbirer
Mar 21, 2021 -

John Hinderer Honda responded

Thanks so much for your feedback on your recent Service experience and we are so sorry it took longer than you were expecting. Did we get your tire concern resolved? Thanks, Justin.

March 09, 2021

They have a great sales force as well as service department. They stand behind what they sell. They are courteous and help you on any way they can. They are number one in my book. More

by jenniferutrevis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Joseph Vericella, Jason Culver, Jacob Dornbirer
Mar 10, 2021 -

John Hinderer Honda responded

Thank you for the kind words! We appreciate you!

March 08, 2021

I appreciated getting an appointment for the same day. As usual, service was excellent: staff was pleasant and knowledgeable, service was done in a timely manner, waiting in the lounge area was a pleasa More

by DJONJKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Barrows, Isaiah Gulley
Mar 11, 2021 -

John Hinderer Honda responded

We apologize for the individuals who were not following the mask mandate and distancing guidelines. Customer safety is a top priority. We appreciate your feedback. Thanks!

March 08, 2021

Fast immediate service, issue with tire which was handled immediately. Fender issue, appears ok. Fender issue not sure. Can think of any other thing to say More

by vla10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Farrington
Mar 11, 2021 -

John Hinderer Honda responded

Thank you for your review!

March 08, 2021

It was a very easy process working with the sales team. They listened to what I wanted and offered options for what would fit my needs. I walked out with a great deal on a new car. More

by m1m2mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, David Lybarger, Genny Hartley
Mar 08, 2021 -

John Hinderer Honda responded

We're so glad you like your car! Enjoy your vehicle and thank you for choosing JHH!

March 08, 2021

I went to get my oil changed as a Walk-in. It was taken care of very quickly, considering it was on a Saturday. Thank you! More

by JANDER81561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Kelley
Mar 08, 2021 -

John Hinderer Honda responded

Our pleasure! Thanks for stopping by!

March 08, 2021

My wife and I were treated courteously. We were impressed with the competence of the entire team and also with the good coordination from test drive to financing to final instructions. We will cer More

by RMCAccord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis. Miguel., Eric Stephenson
Mar 08, 2021 -

John Hinderer Honda responded

Thank you for your feedback! We appreciate you!

March 08, 2021

Found the car online and went in on Sunday at opening. Drove it and bought it. Fast and simple was what we wanted and that’s what we got. More

by Brian C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Goldston
Mar 10, 2021 -

John Hinderer Honda responded

We're glad to hear you had a quick and easy experience! Thank you for choosing JHH!

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