
John Hinderer Honda
Heath, OH
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Bryan in the service department always treats me great!! Always prompt when returning my calls and setting appointments. I drive past another Honda to get my service done at JHH because the service I get fr Always prompt when returning my calls and setting appointments. I drive past another Honda to get my service done at JHH because the service I get from Bryan More
Helpful people nice sometimes it take a while for your parts to be arrive so u have to wait to get your car to be fixed parts to be arrive so u have to wait to get your car to be fixed More
Pleased with rhe professionalism of the staff during my recent oil change and tire rotation. The only thing that would have made it better would be that the tech vacuum the interior of the car. recent oil change and tire rotation. The only thing that would have made it better would be that the tech vacuum the interior of the car. More
The last time I was in for an oil change, they tried to tell me that my CRV (bought there and less than two years old) needed an additional $828 worth of service. I declined, and did not have any of the e tell me that my CRV (bought there and less than two years old) needed an additional $828 worth of service. I declined, and did not have any of the extra things done. This time, they told me all I needed to have done was about $250 worth of service...seems a bit odd? That means one person or another was lying to me about what needed to be done. The price of an oil change went from about $35 to $50 after tax! Most importantly, as I neared ten minutes remaining on my lunch hour (which was about 40 minutes since I arrived), no one has come to tell me that my car was ready. I went out to the garage and my car was sitting RIGHT THERE. I asked one of the techs if my car was ready, he asked me about four different questions and then said it was ready. I walked over to the car and then walked back...asked if they had washed it, as it is one of their selling points. He said that they had washed it. I pointed out to him how it was still dirty. He said they could run it through, but I was already going to be late getting back to work. Given that I bought my vehicle there and have had all my oil changes there, you’d think they would treat me better than that? Oh well, they have lost me as a customer. More
Overall outstanding and nice people. There to get you into a nice and affordable car. Highly recommend any of the salespeople! If you need a car definitely visit John Hinderer Honda into a nice and affordable car. Highly recommend any of the salespeople! If you need a car definitely visit John Hinderer Honda More
They are very kind and up front about everything. They call you with all the details. I was notified right when they knew the part was in and how it was going to be covered. Appointments are made quickly call you with all the details. I was notified right when they knew the part was in and how it was going to be covered. Appointments are made quickly and you don’t have to wait long once you’re there. More
ALWAYS CURTIOUS CUSTOMER SERVICE AND SERVICE IS EXCELLENT. Nice waiting area, always have coffee maker. And you can go on the sales floor to see the new models EXCELLENT. Nice waiting area, always have coffee maker. And you can go on the sales floor to see the new models More
Incredible experience with Luis, I brought my car in for its first oil change and an additional inspection. I was in and out in under 25 minutes and felt a lot better about the condition of my new vehicle. its first oil change and an additional inspection. I was in and out in under 25 minutes and felt a lot better about the condition of my new vehicle. Luis did a great job over what to expect at my appointment and gave me a thorough explanation of the services I received. More
Great dealership. Service department very helpful, knowledgeable and very efficient. Friendly, knowledgeable and professional service advisor. I felt very comfortable having my car serviced there and knowledgeable and very efficient. Friendly, knowledgeable and professional service advisor. I felt very comfortable having my car serviced there and wait time was sooner than expected. Overall experience was great and will definitely go back. More