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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

October 12, 2020

Their Collision Department is excellent and is also a preferred collision repair place by State Farm. I got in quickly & it was done quite fast. More

by Bill Helphrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision Department
October 12, 2020

Jason Waldron, Alexis Waldron, and Linda in Finance made our buying experience better than we had ever experienced.. I give Jason 15 out of 10 stars. His personality, helpfulness, and the way he took More

by wgood2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Finance dept. Linda, Jason Waldren, Alexis Waldren
October 12, 2020

Kind and honest one the best sale reps I've felt with and will return for more leeses keep up the great work wish the best More

by ajsmith259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Weston Brown
October 10, 2020

Couldn’t have been a more wonderful experience purchasing our new truck. We are extremely satisfied with everything and Eric made us feel right at home and welcomed. If anyone is looking to buy they should s More

by drewmccauley15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Waldren, Miguel Parra, Eric Stephenson
October 10, 2020

Bryan did awesome with my car! Made sure everything was good and my oil change was super quick! Service always does a great job handling customers More

by meganlikens23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Namowicz
October 09, 2020

Not a pleasant experience. Set up an appt , arrived but part not available after being told it was there. Told from the beginning they would call but never received call . More

by revans7
Customer Service
Recommend Dealer
No
Employees Worked With
Zack Farrington
Oct 12, 2020 -

John Hinderer Honda responded

revans7, Thank you so much for your comments on our recent service experience with us and we are so sorry that your part was not available when you arrived for service. May I ask, was it for a recall? What part were we expecting to receive for you? Thanks, Justin.

Oct 12, 2020 -

revans7 responded

It was a recall for the backup camera.

Oct 14, 2020 -

John Hinderer Honda responded

Revans7, I wanted to confirm the recall with you, the backup camera was on limited availability from Honda and unfortunately, we are required to replace them for our Honda's customers on a first come first serve basis. However, Honda has just widened the envelope on replacement parts and we are able to order them in advance by VIN# which allows us to hold the part for you in our Special Ordered parts bin. Do you still need it replaced? We will most certainly be able to even come pickup the vehicle using our contactless service if it would help save you some time? Thanks for being so patient and Im sorry we didn't have the part available when you were in. Please let me know how we can assist you! Thanks, Justin 740.522.1106

October 08, 2020

Great service-friendly, informative, and quick.I have Great service-friendly, informative, and quick. I have dealt with Honda for a long time and have been satisfied. The employees are friendly and willi More

by BRENDAKREIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Barrows
October 07, 2020

Friendly, capable, direct butnot as reliable as I would Friendly, capable, direct but not as reliable as I would expect. Promised a loaner car while mine was in for service and didn’t get one. More

by jkb5156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Kyle Johnson
October 07, 2020

Always treated kindly. Honda gives me a heads up on any work and lets me know my options. The comfortable and generous waiting area also eases the pain of any cost. The guality repairs and upkeep seem reas More

by KIP GUNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Farrington
October 07, 2020

Very helpful and knowledgeable! Quick service! Always willing to answer your questions no matter how silly they might sound. Always a great price, and they stand behind their work. More

by DARCIEARMYWIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Barrows
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