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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

October 07, 2020

Michael is a wonderful salesman! He’s so personable and was not pushy. He kept us up to date everyday while waiting on our car to finish. He took the time to understand our needs. We really appreciate ever More

by brazoman0000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky, Michael Lanfranc
October 07, 2020

Treated me like I buying a new car even though it was used. Every one was helpful. I would use them again .three more words More

by dblues57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Miguel Parra
October 06, 2020

The staff at the Service area are great people always very pleasant and very good on keeping me updated on what my car needs and are always very curtious More

by ltrainer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Ketter
October 06, 2020

Completed service in time estimated. Very pleasant experience even though department was very busy I had expected to wait longer. Thank you David very much More

by Rneal68339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Streets
October 06, 2020

The sales people at this dealership are low life xxxx of the earth thieves. They take a young man who was trying to get his first newer car and took him through the wringer and the kid walked out of there p More

by Jopoisonivylewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Wint
Oct 13, 2020 -

John Hinderer Honda responded

Thank you so much for your feedback regarding your son's experience with our facility. I would appreciate a phone call to discuss it if you have the time to do so. Thanks, Justin 740.522.1106

October 05, 2020

Joseph, Ryan & Mitch were very professional, courteous, respectful and friendly. They went above and beyond to help me accomplish my goal of getting into a new vehicle. I will definitely be recommending More

by GABRIELHUNTSMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch, Joseph Vericella, Ryan Rainier
October 05, 2020

Good experience. Process went smoothly. Bought used; we came prepared with everything and knowing what car we wanted so the process was rather quick. Worked with us on financing details. More

by Rebekah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany was incredibly nice, Eric Stephenson, Cody Ketter, Shaun Wint
October 05, 2020

It was a rather last minute service and they got me in and did it quickly. They were amazing. My tire went flat while we were out of town, so it was unexpected and scary but they made it good. More

by TracyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Namowicz
October 05, 2020

Excellent service as usual. I always look forward to coming into to your branch. Service guys are great, they always go above and beyond. C More

by cblair45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Namowicz, Zack Farrington, Jacob Dornbirer, Thomas Judd, Thomas Kendall, Jerrod Ridgeway, Phillip Barrows, Cody Ketter
October 05, 2020

Not coming back after buying ALL of my cars and all of my service work there for 20 years. If you won’t enforce the county mask mandate, obviously money is more important to you than the health of your custo More

by Steve Rockwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Namowicz, Jacob Dornbirer, Phillip Barrows
Oct 12, 2020 -

John Hinderer Honda responded

Steve, We certainly understand your concern and appreciate your feedback. JHH and its team members follow all the recommendation provided by the CDC, Licking County Health department as well as all government entities. Considering you run your own business, I am sure you can relate to the challenges that the guidelines present, as your customers like ours, may not always follow them. We appreciate your opinion and wish you nothing but good health and the best in the future. Regards, Justin Hinderer

Oct 12, 2020 -

Steve Rockwell responded

I do understand. When I tell my clients, vendors, or delivery folks that they can not enter without a mask, they oblige. If they do not, they can’t enter. Easy solution.

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