
John Hinderer Honda
Heath, OH
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Really stressful experience. Had to come all the way back from Mt Vernon Ohio to Newark Ohio 3 times in 3 weeks from date of purchase. First Apex was forgotten to be put on before I left which caused me not from Mt Vernon Ohio to Newark Ohio 3 times in 3 weeks from date of purchase. First Apex was forgotten to be put on before I left which caused me not to get discount on my car ins then low tire pressure light on before I got out of Newark n fixed once n came right back on after fixing then third time down it finally is fixed then clock wouldnt keep time and had to have a hard reset and it is now fixed but 3 times in 3 weeks having to return to the dealership is a little extreme an uncalled for. More
Everyone is friendly and willing to explain what my car needed. I have been told afterwards that I could have had the work done at a lesser price or wouldn’t have had to have all the work done, but I know needed. I have been told afterwards that I could have had the work done at a lesser price or wouldn’t have had to have all the work done, but I know the computer said I needed it. More
Eric was very professional and answered all of our question very good experience also the young lady explained all the features of our new Accord. question very good experience also the young lady explained all the features of our new Accord. More
I was disappointed the last two times as I had to return for further repairs. Both times it was routine work that was neglected. The first time the tires weren’t rotated as requested and then a part fell of for further repairs. Both times it was routine work that was neglected. The first time the tires weren’t rotated as requested and then a part fell off the car. The second visit the tires were rotated but not inflated and the low tire pressure signal came on twice necessitating two trip back to the dealer. More
The buying experience is always an anxious time for me. Hinderer Assosiates were kind and courteous. They took the time and explained different options that were open to me. I ultimately chose to lease Hinderer Assosiates were kind and courteous. They took the time and explained different options that were open to me. I ultimately chose to lease for the first time in my life. I will honestly not know how it works out in the end but feel that it will be good for my current status. I should have no problem with mileage restrictions and now have a vehicle that I can count on over the next three years. I'll see how I feel after three years. More
We had a great experience everyone was very knowledgeable and friendly. The selection was spot on. It went as smooth as possible and was relatively quick. Plus every staff member we came in contact with was and friendly. The selection was spot on. It went as smooth as possible and was relatively quick. Plus every staff member we came in contact with was really pleasant. More
I was going to leave without making a purchase do to the Used Inventory for what I was wanting to purchase that was available on the day I chose to go. Sales Department stepped in Gear, and I left with my Used Inventory for what I was wanting to purchase that was available on the day I chose to go. Sales Department stepped in Gear, and I left with my first lease ever a 2020 CRV EX-L it has everything I wanted out of a Vehicle and then some. Did I mention it was NEW. Sales Answered all my questions, put all my options out there I left the Dealership completely comfortable, and satisfied with my decision. More
My car is from a VIrginia dealer, but the service was prompt, efficient, and reasonably priced. Brian was especially friendly, and helpful in giving advice. prompt, efficient, and reasonably priced. Brian was especially friendly, and helpful in giving advice. More
Purchased a 2014 Malibu and couldn't be happier the car drives great and the finance team were very helpful and knowledgeable would definitely recommend. drives great and the finance team were very helpful and knowledgeable would definitely recommend. More