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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

September 03, 2020

Really stressful experience. Had to come all the way back from Mt Vernon Ohio to Newark Ohio 3 times in 3 weeks from date of purchase. First Apex was forgotten to be put on before I left which caused me not More

by barb_llewellyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerrod Ridgeway
Sep 05, 2020 -

John Hinderer Honda responded

Barb, Thank you so much for sharing your feedback with us regarding your most recent Sales/Service experience. We certainly want to make sure that we make good use of your time and I apologize we didn't have everything completed for you in a more efficient manner. Would you mind giving me a call to discuss it? Thank you so much, Justin 740.522.1106

September 02, 2020

Everyone is friendly and willing to explain what my car needed. I have been told afterwards that I could have had the work done at a lesser price or wouldn’t have had to have all the work done, but I know More

by dotingnana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The two people who drove me home and picked me up were very nice. So glad you have that service. , Jordan Baker, Jerrod Ridgeway
September 02, 2020

Eric was very professional and answered all of our question very good experience also the young lady explained all the features of our new Accord. More

by gilb07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stephenson
September 02, 2020

Showed up with a ruined tire and they had it changed and out the door in 10 min. They are always very friendly and very professional More

by CGAYHEART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
September 01, 2020

I was disappointed the last two times as I had to return for further repairs. Both times it was routine work that was neglected. The first time the tires weren’t rotated as requested and then a part fell of More

by SBACHNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
September 01, 2020

The buying experience is always an anxious time for me. Hinderer Assosiates were kind and courteous. They took the time and explained different options that were open to me. I ultimately chose to lease More

by Ol'man+5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Lybarger, Miguel Parra, Rhianna Bailey
September 01, 2020

We had a great experience everyone was very knowledgeable and friendly. The selection was spot on. It went as smooth as possible and was relatively quick. Plus every staff member we came in contact with was More

by heatherkyan04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Mann
September 01, 2020

I was going to leave without making a purchase do to the Used Inventory for what I was wanting to purchase that was available on the day I chose to go. Sales Department stepped in Gear, and I left with my More

by shawnangie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Keith, Miguel Parra
September 01, 2020

My car is from a VIrginia dealer, but the service was prompt, efficient, and reasonably priced. Brian was especially friendly, and helpful in giving advice. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Namowicz
August 31, 2020

Purchased a 2014 Malibu and couldn't be happier the car drives great and the finance team were very helpful and knowledgeable would definitely recommend. More

by mwilson2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Miguel Parra
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