
John Hinderer Honda
Heath, OH
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I had a pleasant experience w/ this purchase. I usually deal w/ Lynsey’s Honda. Looks like I got a new person in Jordon Smith deal w/ Lynsey’s Honda. Looks like I got a new person in Jordon Smith More
Very nice and took great care of me. He was understanding to my needs and I asked for body shop estimate and everything was done quickly. understanding to my needs and I asked for body shop estimate and everything was done quickly. More
Said they checked brakes on inspection but wasn't marked on inspection sheet. Other than that was pretty fast and convenient for oil change. And they washed my car. on inspection sheet. Other than that was pretty fast and convenient for oil change. And they washed my car. More
Got a good vehicle. Have had some issues with tires and some minor flaws with vehicle. To be expected from a used car. Salesman didn't seem to know much about the car. Service staff excellent. some minor flaws with vehicle. To be expected from a used car. Salesman didn't seem to know much about the car. Service staff excellent. More
Awesome!! We were treated like family. Our lease started at another Honda dealer and feel they weren't completely honest with us. So Jason, Henry, Miguel and Justin worked super hard to get us in something at another Honda dealer and feel they weren't completely honest with us. So Jason, Henry, Miguel and Justin worked super hard to get us in something that we were comfortable with. Bigger dealers ain't always Better!! Will definitely be back to Hinderer!! More
All of John Hinderer’s associates are great. From the All of John Hinderer’s associates are great. From the 1st phone call to schedule service, to the final bill were great. Have to give shoutouts to All of John Hinderer’s associates are great. From the 1st phone call to schedule service, to the final bill were great. Have to give shoutouts to Zack and my technician Jay. That’s why I have been working with Hinderer for over 18 years. More
Thanks To David my buying experience was made completely effortless!!! I would definitely recommend John Hinderer Honda to all of my friends and my Family effortless!!! I would definitely recommend John Hinderer Honda to all of my friends and my Family More
Horrible experience today, we drove an hour one way for an appointment to see a truck just to find out that the truck was sold before we got there 15 seconds earlier supposedly. Not allowing walk ins an an appointment to see a truck just to find out that the truck was sold before we got there 15 seconds earlier supposedly. Not allowing walk ins and requiring appointments really set a situation to make a lot of customers very upset If you're making multiple appointments for one vehicle. Never in my life buying vehicles have I ever made an appointment to look at a specific vehicle and it wasn't held for me to look at it. While I understand the appointments due to the Covid situation, at no point was I told multiple appointments were being made for the same vehicles. The salesman that I spoke to who couldn't find "Henry" the sales manager I was told to talk to when I made the appointment told me that multiple people like 5 are making these appointments. Obviously not real thrilled with the dealership, Even less thrilled with the response from the sales staff that looked at me and went "oh yeah that happens sometimes." Simplely put never in my life will I ever even look at your dealership for a possibility of buying cars new used or otherwise. I am sure when talking to the other customer the line "well, there's another person coming to look at this truck in a few minutes..." I guess if nothing else I helped you use your pressure tactic to close your sale. All I got out of this experience was 2 hours wasted and burning up my gas tank. More
Great service and very friendly helpful people Love my sales man Jordan Baker he is there to help always Knowledgeable friendly and care about your needs sales man Jordan Baker he is there to help always Knowledgeable friendly and care about your needs More