John Hinderer Honda

Consistently exceed expectations in service department. Not cheap but piece of mind is worth the extra cost. Service advisors are knowledgeable. Waiting area is comfortable. Not cheap but piece of mind is worth the extra cost. Service advisors are knowledgeable. Waiting area is comfortable. More

Oil Change Great customer service. Very friendly service department. I did not have a wait time before I was greeted with a smile. My car was ready earlier than Great customer service. Very friendly service department. I did not have a wait time before I was greeted with a smile. My car was ready earlier than expected. Loved that my car was washed. More

A long way to go, but worth it. I started coming to Hinderer Honda service because they have the only AutoButler in the central OHIO area. I’m coming from Grove City, so about 40 m I started coming to Hinderer Honda service because they have the only AutoButler in the central OHIO area. I’m coming from Grove City, so about 40 minutes away. That said, I am always treated fairly and efficiently by Zach Farrington. With others, I am generally confronted with check-in that questions my pre-paid oil change. It seems they have to do some searching to find that record. I also don’t understand the check-in document that I must sign that adds items I didn’t request (like a multi-point check) AND that shows it’s “customer responsibility” to pay for these things, including my pre-paid oil change. Documents could be made to be more accurate and assuring to customers. More

Got hondata put on my car, quick and easy visit.. 100% would recommend this place to anyone to have their cars worked on at any time would recommend this place to anyone to have their cars worked on at any time More

Excellent experience with service department.Had a Excellent experience with service department. Had a warranty issue with 2020 Honda Pilot. Made an appointment, dropped vehicle, greeted by Service Excellent experience with service department. Had a warranty issue with 2020 Honda Pilot. Made an appointment, dropped vehicle, greeted by Service - David. David kept me up to date with progress and notified me upon completion. Overall very satisfied with the Service department and completion of the warranty repair. More

Great experience and honest in regards to what was going on with my truck, communication was clear and to the point! Thankful I’ve found a place that is such that I can do business with!! on with my truck, communication was clear and to the point! Thankful I’ve found a place that is such that I can do business with!! More

Jake D. was very helpful and friendly during my most recent visit at JHH. He explained things clearly. Would recommend and go back to him. recent visit at JHH. He explained things clearly. Would recommend and go back to him. More

Best Sales Experience Ever! Was looking at a used 2008 truck out of state. My salesperson Eric Stephenson, went above and beyond to help me. All the while, remaining kind, patien Was looking at a used 2008 truck out of state. My salesperson Eric Stephenson, went above and beyond to help me. All the while, remaining kind, patient and completely non pressuring. He took photos and videos to send. He also gave me a FaceTime tour of the vehicle. He made himself available for questions and responded immediately. I was nervous about some rust and Eric actually put it up on lift to check it out for me! In the end I did not purchase the truck, but I highly recommend You ask for Eric for the best car buying experience you’re ever going to get. More

Very helpful technician, is very straight forward. He DEFINITELY knows what he’s talking about. Has a decent (not the best) beard. Super fantastic overall. DEFINITELY knows what he’s talking about. Has a decent (not the best) beard. Super fantastic overall. More

Usually a very satisfied customer. This time not so much. Things went done as communicated. Found out cheaper aftermarket parts have better warranty. Did not get a call when my truck was done. Things went done as communicated. Found out cheaper aftermarket parts have better warranty. Did not get a call when my truck was done. More