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John Hinderer Honda
Heath, OH
5,492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,492 reviews
April 30, 2020
Service Review Although had to re-order correct part, order another one, charged more than quoted and reschedule the another part found, the team and Lois is always Although had to re-order correct part, order another one, charged more than quoted and reschedule the another part found, the team and Lois is always friendly, customer focused and is dealing with all of the issues around these trying times with the best service and attitude. Thank you John Hinderer! More
by comfort0613
Verified CustomerEmployees Worked With
Louis Romero, Kyle Lyons
April 30, 2020
If you like quality customer service don’t go to Hinderer Honda... My car was involved in a flash flood at my works parking lot and hydrolocked the engine... I had my insurance take the vehicle to Hinderer a Honda... My car was involved in a flash flood at my works parking lot and hydrolocked the engine... I had my insurance take the vehicle to Hinderer and they claimed the only problem was the starter had shorted out... they replaced the starter without checking anything else and ended up destroying my engine when they turned it over... my insurance gave me a decent payoff to total the car but the payoff quote was for the car with the stock wheels put back on and me keeping the Volk TE37 race wheels I was running on the car... Hinderer refused to swap my wheels and accused me of trying to fraud the insurance company!!! So I had my insurance company contact them and they still refused to give me my wheels... so I called the service manager Jason and had a heated discussion with him about giving me my wheels at which point he told me to “get my xxx car off his lot” and “if I have a problem with that come see him face to face “ ... so this is the kind of quality service you can expect from John Hinderer Honda... don’t waste your time and money!!! More
by STP
Employees Worked With
Jason Culver
April 29, 2020
I go to John Hinderer Honda for all my car service needs. Wonderful staff, very professional and friendly. Would recommend them to anyone in need of service. Wonderful staff, very professional and friendly. Would recommend them to anyone in need of service. More
by Kylie1
Employees Worked With
Jerrod Ridgeway, Cody Ketter
April 29, 2020
Helpful and knowledgeable staff. Salesman was not pushy for a sale. Were willing to work with us on price, and had good packages and options to choose from. for a sale. Were willing to work with us on price, and had good packages and options to choose from. More
by charlesh.43821
Employees Worked With
Gene, Miguel Parra, Tyler McClung
April 29, 2020
The service department staff or friendly and nice, especially Philip. The service department waiting area it's very nice and very clean. I was a little disappointed how long I waited for my service. especially Philip. The service department waiting area it's very nice and very clean. I was a little disappointed how long I waited for my service. More
by tilleybob
Employees Worked With
Phillip Barrows
April 29, 2020
All the employees are very friendly! The facility is extremely clean. They do great service. The parts department were very accommodating and they were willing to order parts if they weren’t in stock. extremely clean. They do great service. The parts department were very accommodating and they were willing to order parts if they weren’t in stock. More
by sshipper0406
Employees Worked With
Kyle Lyons, Phillip Barrows
April 29, 2020
This was my first time working with John Hinderer service department. I stopped in for a quick oil change and with Phillip's assistance it was a great experience! department. I stopped in for a quick oil change and with Phillip's assistance it was a great experience! More
by malbanese2016
Employees Worked With
Phillip Barrows
April 29, 2020
I got a good deal in 2916 on a new Ridgeline so I want back yesterday and bought a 2020 Ridgeline and was again treated very fairly. back yesterday and bought a 2020 Ridgeline and was again treated very fairly. More
by jcstables
Employees Worked With
Ryan Rainer, Rhianna Bailey, Bradley Marteney
April 29, 2020
I am always promptly greeted ... by name. Zach F. is my go to service advisor. Zach is always friendly, answer's my questions. I trust and value his input. go to service advisor. Zach is always friendly, answer's my questions. I trust and value his input. More
by bigmama505050
Employees Worked With
Zack Farrington
April 28, 2020
Collin. M sales associate sold me my brand new Honda Pilot! Made the process painless and Easy. Will be returning for excellent service! Thank you! Pilot! Made the process painless and Easy. Will be returning for excellent service! Thank you! More
by jordangittings00
Employees Worked With
Colin Minkos
