
John Hinderer Honda
Heath, OH
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Oil change was free because it was my 5th... couldnt fix the front window sensor because it needed to be ordered... will have it replaced when part comes in... was covered by my warranty. the front window sensor because it needed to be ordered... will have it replaced when part comes in... was covered by my warranty. More
Great service management team - 5 stars The service team is the A-1 and the certified mechanic team is top notch. I would not think of taking my vehicle anywhere else. The service team is the A-1 and the certified mechanic team is top notch. I would not think of taking my vehicle anywhere else. More
Service Department: Professional, friendly, well mannered staff, knowledgeable service staff. Car Wash upon completion of service work is a nice touch. One of the Main reasons I purchased another new car at staff, knowledgeable service staff. Car Wash upon completion of service work is a nice touch. One of the Main reasons I purchased another new car at this dealership. More
great service Found the car on line. Went in took it for a test drive. Said I liked it and would take it. They then washed it and filled the tank They helped with u Found the car on line. Went in took it for a test drive. Said I liked it and would take it. They then washed it and filled the tank They helped with unloading old car into the new car, on my way with in two hours. Great dealership, great personnel. Great follow up. More
Got the car I wanted at a fair price, but service and COVID19 precautions could’ve been better. I made an appointment online expecting to be helped at the time of arrival. I waited for 15 min for the sal COVID19 precautions could’ve been better. I made an appointment online expecting to be helped at the time of arrival. I waited for 15 min for the salesperson to greet us, only for her to say she didn’t know we were coming in. So we waited another 15 min just to see the car. The gas tank was empty so we couldn’t test drive longer than 5 min. Negotiating price wasn’t too painful, although there should be more transparency around the accessories (GPS) that apparently can’t be removed. They say they are taking all precautions with COVID19, but we saw countless employees not wearing PPE and not enforcing social distancing. It just seemed chaotic and poorly planned from a safety perspective. All in all, we got the car we wanted at a fair price, and Justin was very helpful, so I’m happy but not enough to be a repeat customer. More
Wonderful to work with! Very fun, understanding and caring! We feel so lucky to have got Josep the day we walked in ready to purchase our new 2020 CR-V! Definitely recommend Josep if your in the marke caring! We feel so lucky to have got Josep the day we walked in ready to purchase our new 2020 CR-V! Definitely recommend Josep if your in the market to buy a new car! More
Amy was very nice & fun to work with, The process was fast & easy I was in & out, The free car washes & oil changes are a great bonus, Thanks again fast & easy I was in & out, The free car washes & oil changes are a great bonus, Thanks again More
Always excellent service! I always receive excellent service on my car from Hinderer Honda. From buying my vehicle to maintenance service, The team at Hinderer Honda is capabl I always receive excellent service on my car from Hinderer Honda. From buying my vehicle to maintenance service, The team at Hinderer Honda is capable, skilled, friendly, and accommodating. More
Brought our car in for recall repair....Phillip took very good care of my needs . set up appointment for next day.as we did not want to wait and only had 1 car. Called when it was ready and even added an oil good care of my needs . set up appointment for next day.as we did not want to wait and only had 1 car. Called when it was ready and even added an oil change soon for us. We love John Hindered Honda. Great job Phillip! Thanks! More
Salesman service was excellent. The rest of the staff treated my wife and I just right. Definitely recommend John Hinderer Honda. I absolutely love my 2015 Honda accord treated my wife and I just right. Definitely recommend John Hinderer Honda. I absolutely love my 2015 Honda accord More