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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

March 11, 2020

I was treated with respect from the salesman, John Lee, to the person who programed my settings to the gentlemen who created the contract and closing documents to lease a new Honda CRV. The waiting area w More

by dalederolph
Recommend Dealer
Yes
Employees Worked With
Alexis Waldren, John Lee, Greg Strausz, Joseph Vericella, Amy Miracle, Javier Alexander Perez, Cole Goodrich
March 11, 2020

Got me in on time and finished well before anticipated. The waiting lobby is spotless and top notch. Plenty of snacks left at my late afternoon appointment. More

by emcco1967
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
March 10, 2020

Colin was very patient with my undeceive self. He came in on his day off to make sure I was taken care of and was treated well. Colin went above and beyond on this sale. He made the whole experience very rel More

by BKlaus
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Colin Minkos
March 10, 2020

Flet like bait and switch. Was told when I got the lease level of service was included went for first service was charged for everything-problem-wasnt-fix-had-to-drive-another-100-miles-back-to-dealership-a More

by jonathanfreeman1973
Recommend Dealer
No
Employees Worked With
Cody Ketter
Apr 15, 2020 -

John Hinderer Honda responded

Jonathan, We certainly want to make sure that we deliver on everything that was promised to you. Would you mind helping me understand better what you were expecting as it related to your Service here? Did you purchase a maintenance plan here at the dealership? Please give me a ring to discuss it when you have a chance. Thanks, Justin 740.522.1106

March 10, 2020

Over the service was good he looked for way to help me get a better service, he also recommended me things I should do to my car More

by JONATHAN1998RIVERA
Recommend Dealer
Yes
Employees Worked With
Phillip Barrows
March 09, 2020

Presented all info on vehicles and add ons in a very clear manner. Never felt pressured to purchase. Overall very good new car buying experience. More

by ncolopy04
Recommend Dealer
Yes
Employees Worked With
David Lybarger, Taylor McIntosh
March 09, 2020

Excellent. Fixed my problem in a minimal amount of time. My wife took our car in for an oil change. After the oil had been changed, she was told it needed an alignment and possibly a tie rod end cap. I had t More

by DEDARST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Ketter, David Streets
March 09, 2020

Great, professional, efficient, and friendly! They always do an awesome job and everyone is always so welcoming. I’m always leaving well-informed of any problems and with a solution! More

by emilymbaughman
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer, Jerrod Ridgeway
March 09, 2020

Serve and employees are always pleasant and professional! The process was quick and easy and the service personal dealt with the insurance/Safelite paperwork! Great job! More

by angicallahan
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer, Jerrod Ridgeway
March 08, 2020

Tyler was such a great help and quick to getting us in and out. It was a pleasure doing business with you. You will be highly recommended. More

by jenruark
Recommend Dealer
Yes
Employees Worked With
Bradley Marteney, Tyler McClung
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