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John Hinderer Honda
Heath, OH
5,492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,492 reviews
December 23, 2019
Quality work where the customer is number one. Our service writer - Zack Farrington goes the extra mile to make sure the customer is pleased.I would like to personally thank John Hinderer for the e Our service writer - Zack Farrington goes the extra mile to make sure the customer is pleased.I would like to personally thank John Hinderer for the excellent service we have received in both sales and the service department More
by arloq7
Verified CustomerEmployees Worked With
Michael Dixon, Zack Farrington
December 21, 2019
Service visit Very kind and informative. Came in for oil change and they patched my tire. Grateful for the time they spent making sure everything was ok. Very kind and informative. Came in for oil change and they patched my tire. Grateful for the time they spent making sure everything was ok. More
by Meggali
Employees Worked With
Bryan Namowicz
December 20, 2019
Great Customer Experience I recently had a recall on my vehicle. I dropped it off Saturday morning, and unfortunately something happened to the radiator while it was worked on. I recently had a recall on my vehicle. I dropped it off Saturday morning, and unfortunately something happened to the radiator while it was worked on. Jerrod made sure I was taken care of though. I was given a great rental car, and my car was taken care of in a timely manner. I will always continue to work with Jerrod; he always takes good care of his customers. More
by Karalee
Employees Worked With
Jerrod Ridgeway
December 20, 2019
2019 Passport Service Been a loyal John Hinderer Honda customer for 10+ years. Their service team is amazing! Consistently I am greeted by name with a warm handshake. Cu Been a loyal John Hinderer Honda customer for 10+ years. Their service team is amazing! Consistently I am greeted by name with a warm handshake. Customer service seems to be lacking in so many business but NOT at John Hinderer Honda. Well done and please keep up the great work Zack and Jarrod! More
by cmdavis
Employees Worked With
Zack Farrington, Jerrod Ridgeway
December 20, 2019
Great Experience JH got my car in before the scheduled time. Worked quickly and efficiently. Explained everything they were doing. The quality of people there are fant JH got my car in before the scheduled time. Worked quickly and efficiently. Explained everything they were doing. The quality of people there are fantastic. More
by DYOUNG16
Employees Worked With
Luis Romero, Ryan Rainier, Bradley Marteney
December 20, 2019
Service dept. The service department replaced a catalytic converter. When I picked it up it was making a strange noise. When I took it back they said it was the hea The service department replaced a catalytic converter. When I picked it up it was making a strange noise. When I took it back they said it was the heat shield and it was making noise when I brought it in the first time( it wasn't). I waited 30 minutes while they fixed it. It started doing it again. I called them up again and the person I talked to kept telling me I brought it in like that. I asked him if the heat shield was messed up when I brought it in didn't they mention it during the estimate? He said it wasn't a safety issue. I finally told him I didn't like being called a liar and would just take it somewhere else to get it fixed. I called the manager and left a message him 5 hours ago.about what happened. He never called back. I Will never take another vehicle there again. More
by VPETTY62
Employees Worked With
Jay Whitehead, Phillip Barrows
December 20, 2019
Great experience This was my first time buying a car at a dealership. I didn’t feel pressured into buying a car but was lucky enough to find one that I loved. John Hin This was my first time buying a car at a dealership. I didn’t feel pressured into buying a car but was lucky enough to find one that I loved. John Hinderer Honda had some amazing perks for buying at their dealership. They have definitely gained a forever customer. More
by madison.king416
Employees Worked With
Miguel Parra, Taylor McIntosh, Tyler Collins, Javier Alexander Perez
December 20, 2019
Great Service, Great People Service for our 2013 Honda CRV went smoothly as usual at John Hinderer Honda. Hat's off to Zach for being so pleasant and helpoful. Service for our 2013 Honda CRV went smoothly as usual at John Hinderer Honda. Hat's off to Zach for being so pleasant and helpoful. More
by DJONJKO
Employees Worked With
Zack Farrington
December 19, 2019
General 3 year checkup Efficient, courteous and though. Although I had no appointment they took me in and brought me up to date with tires, alignment fluid checks and break Efficient, courteous and though. Although I had no appointment they took me in and brought me up to date with tires, alignment fluid checks and break work. More
by murdock0
Employees Worked With
Bryan Namowicz
December 19, 2019
Electronic Navigation System Failure (2018 CRV) Just had a fantastic experience at Hinderer. All of my electronic sensing devices quit working on my 2018 CR-V. I took my vehicle in expecting to hear Just had a fantastic experience at Hinderer. All of my electronic sensing devices quit working on my 2018 CR-V. I took my vehicle in expecting to hear that somehow it wasn't fully covered by the warranty or it wasn't fixable,. Boy, was I wrong. The entire system was replaced at no cost to me, and it was done the next day. Special thanks to Jay Whitehead who did the repairs and Jonathon Hinderer who was the Service Advisor. Note: I am a first-time buyer and very satisfied customer who will most likely buy here again. More
by JJHURT
Employees Worked With
Jay Whitehead, Jonathan Hinderer
