
John Hinderer Honda
Heath, OH
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Great Service We were in for routine maintenance. Everything was taken care of quickly and a potential issue was pointed out. Follow up is planned and issue will be We were in for routine maintenance. Everything was taken care of quickly and a potential issue was pointed out. Follow up is planned and issue will be taken care of under warranty. More
Oil change Everything went as planned. Always good customer service and support. Waiting area is very nice and friendly people always smiling walking through Everything went as planned. Always good customer service and support. Waiting area is very nice and friendly people always smiling walking through the service center and lobby. More
Service at John Hindera Honda We had great service each time we came. Your waiting area is just super. Goes above and beyond other service places we’ve been to thank you We had great service each time we came. Your waiting area is just super. Goes above and beyond other service places we’ve been to thank you More
Always feel special at Hinderer.. Not just treated as a customer..... treated with value like a good family member. The service department really listens. They all seem to like their Not just treated as a customer..... treated with value like a good family member. The service department really listens. They all seem to like their occupation and they are most all familiar faces. More
Staff very knowledgeable about car and showed me everything. Then they answered my questions multiple times..Melissa & Tyler showed great salesmen ship & worked well together about car and showed me everything. Then they answered my questions multiple times..Melissa & Tyler showed great salesmen ship & worked well together.Thanks!! More
Expedited service Service was expedite. Very personal team. Merchants very knowledgeable. If you can add popcorn machine. Seen it in other dealerships. Nice touch to ha Service was expedite. Very personal team. Merchants very knowledgeable. If you can add popcorn machine. Seen it in other dealerships. Nice touch to have something warm. Thanks. More
Very quick, efficient, and friendly service. The very friendly staff was quick and efficient finishing the service in less time than estimated. They really went out of their way to highlight thei The very friendly staff was quick and efficient finishing the service in less time than estimated. They really went out of their way to highlight their commitment to great service. More
Very accommodating. Because everything they do is explained in detail and are very helpful to answer any questions you have. Very professional and friendly. We are alwa Because everything they do is explained in detail and are very helpful to answer any questions you have. Very professional and friendly. We are always satisfied with the service. More
Express service it was not. I was unaware that Express service meant an hour wait for oil change and tire rotation. I liked when I made appointments and knew my car would be rea I was unaware that Express service meant an hour wait for oil change and tire rotation. I liked when I made appointments and knew my car would be ready within a certain time period. I can understand being busy, but I was told it wouldn't be that long. Samantha at the desk was very pleasant by the way. But I did overhear it be told to a customer that brought in a car that wasn't a Honda that he wouldn't have to wait as long because there was a different service bay for cars that weren't Hondas. Is this true? Can a non-Honda owner receive better service than someone who bought a car from a Honda dealer? I have no reason to spend $60 and travel 30miles to have my Acura serviced where I bought it. Next time I won't. More
Friendly Bryan & Jason were very friendly. They listened to my problem and addressed it the best they could. I was in and out of the dealership in a timely man Bryan & Jason were very friendly. They listened to my problem and addressed it the best they could. I was in and out of the dealership in a timely manner. More