John Hinderer Honda

Friendly and quick service Staff has always been extremely friendly and informative. Service is always thorough and quick. Jonathan took the time to explain all services in full Staff has always been extremely friendly and informative. Service is always thorough and quick. Jonathan took the time to explain all services in full detail. He even called me the next day to follow up on a billing question. More

i Am very satisfied I felt they listened to what I wanted and were willing to work with my budget. I didn’t feel pressured and EVERYONE was pleasant and courteous. I felt they listened to what I wanted and were willing to work with my budget. I didn’t feel pressured and EVERYONE was pleasant and courteous. More

Poor Customer Service I went before and let them fixed my splash shield in the bottom front and it still fell off because they didn’t even fixed it they just tied it in the I went before and let them fixed my splash shield in the bottom front and it still fell off because they didn’t even fixed it they just tied it in the bottom. I went to let them fix it again on Saturday but they just put on 3 screw because they run out of screw plus have to pay for every screw they put on. Never going back again! More

New Car I looked at a car on the USAA app, and I found a nice 2016 red Toyota RAV4 and requested more information. Within five minutes I got a call asking if I looked at a car on the USAA app, and I found a nice 2016 red Toyota RAV4 and requested more information. Within five minutes I got a call asking if I'd like to come look at it. The moment I walked onto the lot I was created by the most friendly staff I've ever encountered, they knew exactly who I was and what car I was interested in. Fantastic service all around, and made my car buying experience as smooth as possible. 10/10 would recommend More

Always fast and thorough I took it in just to get a new key, which took less than half the time I expected, on a Saturday. They told me there was an airbag recall, and they co I took it in just to get a new key, which took less than half the time I expected, on a Saturday. They told me there was an airbag recall, and they could take care of it within an hour, so we waited. Free wifi and snacks in tge waiting room, several TVs, reasonably comfy chairs. Packed with people this particular Saturday, but in the end we were there less than an hour. Fast, professionally friendly. More

Poor customer service just went in for routine oil change. That was ok. When the girl asked me if I want a tire rotation I told the girl I had to get new tires last week so just went in for routine oil change. That was ok. When the girl asked me if I want a tire rotation I told the girl I had to get new tires last week so no. I said as a matter of fact I only had 27,593 miles on my car and the tires already were showing cord! She asked me if I wanted to speak to the service manager and I said yes. Figured he’d find me while I was waiting on my service to get done. Nope! Before we left I asked her if I was going to get to speak with him but he was busy. I was assured he’d call me but have not heard a word and that’s been 2 days ago. There have been other issues with my car that have not been satisfactorily taken care of. I’ve actually had to call Honda International direct before to get one issue taken care of. Personally I wouldn’t recommend John Hinderer Honda to anyone More

A hindered experience. So I guess this dealership lives up to it's name so I can't be too mad. Had cash to buy my relative a car, Casey Jones told us to come out and see Mig So I guess this dealership lives up to it's name so I can't be too mad. Had cash to buy my relative a car, Casey Jones told us to come out and see Miguel for a 415 appointment, drove 40 minutes to be told the vehicle had been sold 30 min prior- after being told the previous test driver had canceled. Poor communication, I was literally Hindered from buying a Hinderer Honda. Classic. More

Rear end damage to bumper and tailgate along with defective Repair was done correctly but when van was returned rear tail light does not work along with brake light. Rear tail light assembly is going to cost me Repair was done correctly but when van was returned rear tail light does not work along with brake light. Rear tail light assembly is going to cost me over a $100 to repair. This was removed for repair and now doesnt work. Was told paint was covered under warranty then told when picking up I would be charged $100 for the paint repair. I disputed charge and eventually it was removed but if I hadnt had been looking for it they would have charged me. The staff was friendly and responsive. More

great! remarkable service! Fast friendly service. You are very lucky to have such a wonderful group of people working for you. We would recommend to everyone., family and friend Fast friendly service. You are very lucky to have such a wonderful group of people working for you. We would recommend to everyone., family and friends.! More

Service Excellent service. They found the problem with my air conditioner which was covered under a recall. Will go back and recommend. Service manager and ot Excellent service. They found the problem with my air conditioner which was covered under a recall. Will go back and recommend. Service manager and others were very friendly. More