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John Hinderer Honda
Heath, OH
5,492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,492 reviews
September 24, 2019
Awesome Experience What a professional group of people working there! You guys make car buying easy and a pleasant experience! Special thanks to my salesperson Amy Mi What a professional group of people working there! You guys make car buying easy and a pleasant experience! Special thanks to my salesperson Amy Miracle! More
by rtuggle1966
Verified CustomerEmployees Worked With
Michael Dixon, Henry "Grady" Tiller, Amy Miracle
September 24, 2019
Excellent customer service and sales. They really care for the customer’s needs and financial obligations. I recommend John Hinderer Hinda for your automotive business and needs They really care for the customer’s needs and financial obligations. I recommend John Hinderer Hinda for your automotive business and needs More
by Happy Dodge Owner
Employees Worked With
Mitch
September 23, 2019
Not enough attention to details. I brought my car into Hinderer in July with the issue of my AC blowing hot air. I was charged $180 for this service. Less than 2 months later, same sc I brought my car into Hinderer in July with the issue of my AC blowing hot air. I was charged $180 for this service. Less than 2 months later, same scenario. I took my car in on Monday, 9/16 so they would have proof that it was blowing hot air. No one wanted to take the time to walk outside to check my car. I made an appointment for Friday, 9/20. After 3 hours in the waiting room, the clerk presented me with paperwork and announced “there is nothing wrong with your AC”. I just shook my head and repeated to him, I indeed had a problem and they were incorrect. The clerk goes back out and talks to 2 other people. Less than 15 minutes later, he comes back in and says they had shown a flashlight into the engine and determined that the compressor had rust and corrosion on it and that was what was causing the problem. And then presented an estimate for $1400 for the repair. Why? Why did it take 3 trips, my explaining the situation to numerous people and spend so much time for a “diagnosis “ that took less than 15 minutes and would cost that much? More
by PAT.LAW
Employees Worked With
Jason (service manager), Jacob Dornbirer
September 23, 2019
Recall service I had a recall on my car. This was the first time I have been to this dealership. Very friendly and fast service. Will definitely return! I had a recall on my car. This was the first time I have been to this dealership. Very friendly and fast service. Will definitely return! More
by Rehawley06
Employees Worked With
I'm not sure of their names but everyone was great
September 23, 2019
Lea was great! Lea made our sales experience a breeze. She was willing to stay late at the dealership 2 nights in a row unexpectedly and made us feel right at home. Lea made our sales experience a breeze. She was willing to stay late at the dealership 2 nights in a row unexpectedly and made us feel right at home. More
by Rodriguezfamily
Employees Worked With
Lea Evans
September 23, 2019
Oil change tire rotation Easy as can be drive in drop off and was done ahead of the time they said it would be and washed it for me Easy as can be drive in drop off and was done ahead of the time they said it would be and washed it for me More
by Megmom44
Employees Worked With
Jonathan Hinderer
September 23, 2019
Pleased with service Service department was be good . However have issues. With sale of preowned and condition of vehicle. Very dirty for being cleaned to sell. I now que Service department was be good . However have issues. With sale of preowned and condition of vehicle. Very dirty for being cleaned to sell. I now question the certification. You More
by Sharonwhitson
Employees Worked With
Miguel Parra
September 23, 2019
Outstanding service Jonathan took time to listen to our concerns, address each one and then at time of pick up reviewed the work completed, work needed and took the time Jonathan took time to listen to our concerns, address each one and then at time of pick up reviewed the work completed, work needed and took the time to explain everything in a professional and caring manner. I am a tough customer to impress, well done! More
by Pre-owned Honda Owner
Employees Worked With
Jonathan Hinderer
September 23, 2019
Perfection! They were able to schedule me when needed. Jonathan Hinderer was professional, friendly and thorough. Price for oil change and multi point inspectio They were able to schedule me when needed. Jonathan Hinderer was professional, friendly and thorough. Price for oil change and multi point inspection great. Beautiful waiting area. Wait time was short. Have used JHH in the past and will continue to do so. Highly recommend! More
by Vickie G
Employees Worked With
Jonathan Hinderer
September 23, 2019
Oil change They said they change the oil and washed the car they did not I Hope it was a big mistake that they don’t do all there leases car that way it turned o They said they change the oil and washed the car they did not I Hope it was a big mistake that they don’t do all there leases car that way it turned out to be all most 2 hrs for a oil change! More
by kiserjodi
Employees Worked With
Don’t know the names in service
