John Hinderer Honda
Heath, OH
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Friendly & organized I am impressed with the level of follow-up service. Although I have not purchased a newer car for several years, I like how easy it will be to stay o I am impressed with the level of follow-up service. Although I have not purchased a newer car for several years, I like how easy it will be to stay on top of the service for my new vehicle at this dealership. More
Headlight quick fix John Hinderer Honda was very accommodating and got me in quick due to a headlight being out. Thankful that they greeted me, explained what was going t John Hinderer Honda was very accommodating and got me in quick due to a headlight being out. Thankful that they greeted me, explained what was going to happen, later came back and told me things that would need to be done for maintenance later on my vehicle, and made me feel at home. More
Awesome Experience What a professional group of people working there! You guys make car buying easy and a pleasant experience! Special thanks to my salesperson Amy Mi What a professional group of people working there! You guys make car buying easy and a pleasant experience! Special thanks to my salesperson Amy Miracle! More
Great Service John was great to work with. He was very polite and professional. He helped me find a great car very quickly. I would highly recommend using his servi John was great to work with. He was very polite and professional. He helped me find a great car very quickly. I would highly recommend using his services. More
Excellent customer service and sales. They really care for the customer’s needs and financial obligations. I recommend John Hinderer Hinda for your automotive business and needs They really care for the customer’s needs and financial obligations. I recommend John Hinderer Hinda for your automotive business and needs More
Excellent As Always Staff is always friendly and knowledgeable. They take the time to answer questions thoroughly. Plus, its always easy to make an appointment and not ha Staff is always friendly and knowledgeable. They take the time to answer questions thoroughly. Plus, its always easy to make an appointment and not have to wait weeks to get in to the shop like I've experienced at other dealerships More
Oil change They said they change the oil and washed the car they did not I Hope it was a big mistake that they don’t do all there leases car that way it turned o They said they change the oil and washed the car they did not I Hope it was a big mistake that they don’t do all there leases car that way it turned out to be all most 2 hrs for a oil change! More
Not enough attention to details. I brought my car into Hinderer in July with the issue of my AC blowing hot air. I was charged $180 for this service. Less than 2 months later, same sc I brought my car into Hinderer in July with the issue of my AC blowing hot air. I was charged $180 for this service. Less than 2 months later, same scenario. I took my car in on Monday, 9/16 so they would have proof that it was blowing hot air. No one wanted to take the time to walk outside to check my car. I made an appointment for Friday, 9/20. After 3 hours in the waiting room, the clerk presented me with paperwork and announced “there is nothing wrong with your AC”. I just shook my head and repeated to him, I indeed had a problem and they were incorrect. The clerk goes back out and talks to 2 other people. Less than 15 minutes later, he comes back in and says they had shown a flashlight into the engine and determined that the compressor had rust and corrosion on it and that was what was causing the problem. And then presented an estimate for $1400 for the repair. Why? Why did it take 3 trips, my explaining the situation to numerous people and spend so much time for a “diagnosis “ that took less than 15 minutes and would cost that much? More
Perfection! They were able to schedule me when needed. Jonathan Hinderer was professional, friendly and thorough. Price for oil change and multi point inspectio They were able to schedule me when needed. Jonathan Hinderer was professional, friendly and thorough. Price for oil change and multi point inspection great. Beautiful waiting area. Wait time was short. Have used JHH in the past and will continue to do so. Highly recommend! More
Outstanding service Jonathan took time to listen to our concerns, address each one and then at time of pick up reviewed the work completed, work needed and took the time Jonathan took time to listen to our concerns, address each one and then at time of pick up reviewed the work completed, work needed and took the time to explain everything in a professional and caring manner. I am a tough customer to impress, well done! More






