
John Hinderer Honda
Heath, OH
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Best car buying experience of my life The entire car buying process at John hinderer was by far the best one I’ve ever had. Every person involved went above and beyond to make sure we were The entire car buying process at John hinderer was by far the best one I’ve ever had. Every person involved went above and beyond to make sure we were comfortable with the purchase and understood the loan process and options available to us. It was a pressure free, relaxing car buying experience, actually fun! More
Great service Took care of the Auto Butler and did an inspection. Also, Bob gave me a ride back to work I appreciate that extra service so much. Took care of the Auto Butler and did an inspection. Also, Bob gave me a ride back to work I appreciate that extra service so much. More
Key replacement One of my Honda keys had broken and I took it to John Hinderer Honda to get it replaced. They didn’t have the key, but were able to get one the next d One of my Honda keys had broken and I took it to John Hinderer Honda to get it replaced. They didn’t have the key, but were able to get one the next day. The service department programmed the key. The cost was $165. Rather expensive, but the key worked and the service staff were nice. More
Awesome!! Although you was very busy, my wait time was very minimal to get my oil changed. While waiting I enjoyed a cookie and free wifi Although you was very busy, my wait time was very minimal to get my oil changed. While waiting I enjoyed a cookie and free wifi More
Great team. the staff were excellent. Miguel, Jason, Lexie, and Henry, a dream team for my purchase. They gave fantastic service; Jason took care of the sales, the staff were excellent. Miguel, Jason, Lexie, and Henry, a dream team for my purchase. They gave fantastic service; Jason took care of the sales, Lexie helped me learn the car, Henry took care of the paperwork, and Miguel made sure the price was right. So, I got the car i wanted at the price that met my budget and matched other dealerships. More

Absolutely amazing After a rough start I couldn’t be happier. They went above and beyond to make sure I got everything I needed in a car! After a rough start I couldn’t be happier. They went above and beyond to make sure I got everything I needed in a car! More
I’m very satisfied with the dealership and all their help From the minute I walked in the door I was treated with smiling faces and everyone was so willing to help me purchase a car. I was so pleased when I l From the minute I walked in the door I was treated with smiling faces and everyone was so willing to help me purchase a car. I was so pleased when I left the dealership that I would highly recommend your dealership to anyone. More
Not good. This was our first oil change on our 2019 Honda Accord. My wife took the vehicle in on Friday to get the oil changed they also rotated the tires. My w This was our first oil change on our 2019 Honda Accord. My wife took the vehicle in on Friday to get the oil changed they also rotated the tires. My wife waited patiently and she finally saw them bring our car out about 25 minutes later she went and asked the guy if our vehicle was done and he said no she said well it's sitting out in the parking lot and he said, I guess it is. To me that is bad customer service. The next day our low air pressure light came on I checked the pressure in the tires and they were all good. She took it to the dealership on Monday morning she was there about 45 minutes and they checked it and said nothing was wrong and reset the warning light. not even 15 minutes after she left the light came back on again she called the service center they said that they would fix it she took it in Tuesday morning and was there over an hour again. The gentleman helping her said there was a slow leak somewhere they looked at it and could not find one finally after my wife was waiting forever and caused her to be late to work they came out and said the tech forgot to recalibrate something when he rotated the tires.Between this gentleman making my wife wait for our vehicle when it was done for over 25 minutes and having to go back twice to fix something that never should have happened in the first place makes me highly dissatisfied. Thank you. More
Friendly Every time I get service everyone is very nice very willing to work with my schedule. They will even get my car from work and drop it back off to me Every time I get service everyone is very nice very willing to work with my schedule. They will even get my car from work and drop it back off to me More
Friendly staff. I have given this review, because they gave me a good car, and I am satisfied with the service, great staff and a nice waiting room, food, and drinks I have given this review, because they gave me a good car, and I am satisfied with the service, great staff and a nice waiting room, food, and drinks available. More